Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1275 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.1304348/5Overall Rating 4.1304348/5Overall Rating 4.1304348/5Overall Rating 4.1304348/5rating 4.1304348
Original
Overall Rating 2.17391/5Overall Rating 2.17391/5rating 2.17391rating 2.17391rating 2.17391
94% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


GK
Geraldine K.
Deerfield, IL
2008 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
deceni place
friendly
John A V., Service Manager from Gregory Hyundai responded on 08/16/2018

Thank you Ms K !   : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

IC
Ileen C.
Northbrook, IL
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Ileen C
Friendly, honest
John A V., Service Manager from Gregory Hyundai responded on 08/16/2018

Thank you Ms C!   : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

JR
Janice R.
Glenview, IL
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Took good care of us
Sherry completely explained everything & I felt like she truly cared . She was great !
John A V., Service Manager from Gregory Hyundai responded on 08/11/2018

Ms R
Thank you for the kind words and great review. We are here for you if you have any questions about your Santa Fe. Please let us know when it is ready for its next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

MT
Mary T.
Chicago, IL
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Consistently good car and service
I have a 2011 Tucson that is so dependable! And Gregory Hyundai is equally dependable. Sherry Shea is terrific and always helps me navigate the upkeep. Great work Hyundai. Give Ms. Shea a promotion!!
John A V., Service Manager from Gregory Hyundai responded on 08/11/2018

Ms T
Sherry is an asset to our operation. We appreciate your kind words and excellent review. Please let Sherry or myself know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

IM
Irina M.
Arlington Heights, IL
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Thank you
Thank you for good job.
John A V., Service Manager from Gregory Hyundai responded on 08/11/2018

Thank you for the excellent review! Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

KG
Kevin G.
Beach Park, IL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Great service from folks who pay attention to what matters.
Sherry always makes sure what needs to be done is done quickly and correctly.
John still isn't big on hugging, but we're working on it.... :)
John A V., Service Manager from Gregory Hyundai responded on 08/11/2018

Mr G
Thank you for the great review. 
I am working on it. : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

LM
Lynn M.
Chicago, IL
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
from the owner to the direct service indivduals when I have an issue or a need I am attended to in a respectful and satisfying manner
see above
John A V., Service Manager from Gregory Hyundai responded on 07/26/2018

Ms M
Thank you for the great review. Please let us know if you need anything before your next service.

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

MF
Mark F.
Chicago, IL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Service 2018 Sonata
Service department was outstanding. When I brought my car in to have some dents on the right wheel well removed, and have my oil changed. Sal John and Sherri took great care of me.
My car looks like new. I thank them very much for taking good care of me and car. The service department is Aces in my book.
John A V., Service Manager from Gregory Hyundai responded on 07/26/2018

Mr F
Thank you for the GREAT review and kind words. Please let Sal know if you need anything before your next service. 
Sal says to say hello : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

GK
Gary K.
Prospect Heights, IL
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Prompt service
Great
John A V., Service Manager from Gregory Hyundai responded on 07/23/2018

Mr K
Thank you for the great review. Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

DY
Dennis Y.
Northbrook, IL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Honest, efficient, friendly service
This dealership is Fantastic! Our wiper washer motor suddenly stopped working on our ‘17 Santa Fe. We usually call for a service appointment but thought we’d just pop in and see if they could possibly ID the problem and order any parts if necessary. Sal took the car, put us in the Waiting Room, Cheryl brought out chocolate chip cookies and offered drinks and said we’ll get back to you when we’ve identified the problem. About an hour later ( not bad for a drop in problem!) Ned the super mechanic came out and said “The washer motor needed replaced, we have one in stock and it’s done.” And it was covered by Hyundai’s excellent Warranty 👍
John A V., Service Manager from Gregory Hyundai responded on 07/23/2018

Mr Y
Thank you for the GREAT review and kind words. Please let us know if you need anything before your next service.   : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

TP
Terrance P.
Glenview, IL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
great
service ladys was great got me in and out in a timely manor
John A V., Service Manager from Gregory Hyundai responded on 07/19/2018

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

Verified Customer
Northbrook, IL
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Great Service
Great Service
John A V., Service Manager from Gregory Hyundai responded on 07/09/2018

Thank you for the great review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

LL
Larry L.
Highland Park, IL
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
service department
Sherry Shea in your service department is an absolute dream.
Whatever needs to be done to help the customer she does.
She is efficient, helpful, and the most honest service department person I have ever dealt with.
Whenever I have an issue with either of my cars, I always go to her.
John A V., Service Manager from Gregory Hyundai responded on 07/03/2018

Mr L
Thank you for the GREAT review. Sherry says to let you that you are great customer/friend. Please let her or myself know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

AB
Alvin B.
Buffalo Grove, IL
2007 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
GREAT GROUP
Thia is the very best group of people I have ever had working on my cars... I hope to use them over and over again...
John A V., Service Manager from Gregory Hyundai responded on 07/02/2018

Mr B
Thank you for the GREAT review. We look forward to seeing you next time.
(hopefully I will be able to sit and talk a little more)



John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

LS
Lynn S.
Highland Park, IL
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2018 Category: Service
Too many new service people
To many new people they don't know you and your car
John A V., Service Manager from Gregory Hyundai responded on 07/02/2018

Ms S
Thank you for completing this review. Please let me know when you are ready for your next service. I would like to work with you to avoid any concerns. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

DG
Dawn G.
Evanston, IL
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Great Work
Gregory has has been timely, and done excellent work. I feel very confident in their services.
John A V., Service Manager from Gregory Hyundai responded on 07/02/2018

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

JR
Judith R.
Chicago, IL
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Employee connection
Sherrie Shea is my favorite go to person at your business. Unrivaled in her customer service. Feel superbly taken care of- kudos to a great employee!
Judith Robles
John A V., Service Manager from Gregory Hyundai responded on 06/29/2018

Thank you for the great review. We agree, Sherry is an asset to our operation. Please let her or myself know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

TS
Todd S.
Glencoe, IL
2005 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Quality Customer Care
I feel that this dealership treats their customers well and doesn't make one feel pressured to purchase a vehicle or their other services.
John A V., Service Manager from Gregory Hyundai responded on 06/29/2018

Thank you for the great review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

Verified Customer
Northbrook, IL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Professional and welcoming
Only good things to say about the first service my 2018 Elantra had last Friday.
Very pleased,
John A V., Service Manager from Gregory Hyundai responded on 06/25/2018

Thank you the great review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

Verified Customer
Chicago, IL
2007 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
excellent customer service
It would be hard to imagine a more attentive, thorough, and conscientious service department. Terrific!
John A V., Service Manager from Gregory Hyundai responded on 06/21/2018

Thank you for the kind words and EXCELLENT review! Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223