Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68
4.7

( 1655 Reviews )

ReScore Reviews™ (28)

ReScore
Overall Rating 4.0357129/5Overall Rating 4.0357129/5Overall Rating 4.0357129/5Overall Rating 4.0357129/5rating 4.0357129
Original
Overall Rating 2.21429/5Overall Rating 2.21429/5rating 2.21429rating 2.21429rating 2.21429
94% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


Verified Customer
Evanston, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Excellent service
Since purchasing my Elantra in 2016, I have returned to the dealership regularly to have it serviced. I make an appointment and the service has always been performed promptly and efficiently. They provide an estimate of the cost, the charge is always that amount or less and they do not perform unnecessary work. I am very satisfied with the performance of the car and with Gregory's service.
JOHN V., Service Manager from Gregory Hyundai responded on 11/18/2019

Thank you for the GREAT  review and kind words. Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

MS
Mark S.
Highwood, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Another great experience!
I always have a great experience here... Sherry always does so well at getting me in and out and only recommending what I actually need.
JOHN V., Service Manager from Gregory Hyundai responded on 11/18/2019

Thank you for the great review! Please let Sherry or myself know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

LF
Linda F.
Lake Zurich, IL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Service
Sherry in service is always willing to go out of her way to make sure all the bases are covered before I leave.
JOHN V., Service Manager from Gregory Hyundai responded on 11/18/2019

Thank you for the great review! Please let Sherry or myself know if you need anything before your next service.

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

CP
Charles P.
Northbrook, IL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Great jobs
They are great service and they explain me what wrong with car and they are honest
JOHN V., Service Manager from Gregory Hyundai responded on 11/18/2019

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

WD
William D.
Wheeling, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
Mr
no comment
JOHN V., Service Manager from Gregory Hyundai responded on 11/11/2019

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Deerfield, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
service
John and sherry Give me excellent service , and are very thorough. Great team
JOHN V., Service Manager from Gregory Hyundai responded on 11/11/2019

Thank you for the excellent review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

LS
Lynn S.
Northbrook, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Great service at Gregory Hyundai!
Sherry is the best!
JOHN V., Service Manager from Gregory Hyundai responded on 11/11/2019

Thank you for the great review!!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

SL
Stuart L.
Chicago, IL
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
great professional and friendly service, trustworthy service
great professional, trustworthy and friendly service
JOHN V., Service Manager from Gregory Hyundai responded on 11/08/2019

Thank you for the EXCELLENT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

RB
Robert B.
Deerfield, IL
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
THE STAFF DIFFERENTIATE THIS HYUNDAI FROM OTHER HYUNDAI DEALERS,
jOHN'S GROUPIN THE SERVICE ARE THE FINEST YOUR CAN FIND,ENTHUSIASTIC,HONEST,KNOWLEDGEABLE,PROBLEM SOLVERS,GREAT COMMUNICATORS, GREETINGS ALWAYS WITH A SMILE ,SATISFACTION OF THE CLIENT IS AS GOAL,COMPREHENSIVE,AND EVEN WITHOUT AN APPOINTMENT ALWAYS OPT FOR SATISFACTION,THE GIFT THAT JOHN HAS AND ENCOURAGES IS DO NOT HEAR THE CLIENT,BUT LISTEN TO THEM
JOHN V., Service Manager from Gregory Hyundai responded on 11/07/2019

Dr B
Thank you for the EXCELLENT review and kind words. It's always a pleasure working with you. Please let us know if you need anything before your next service. 

: )

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Deerfield, IL
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
friendly
hopefully, honest
JOHN V., Service Manager from Gregory Hyundai responded on 11/04/2019


Thank you for the excellent review.

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Buffalo Grove, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2019 Category: Service
Experience at Gregory
.
JOHN V., Service Manager from Gregory Hyundai responded on 11/04/2019

Thank you for completing the review. 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

MK
Mathew K.
Skokie, IL
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
2009 SantaFe
Customer service dealings were good.

I took the appointment online, unfortunately it didn't show up in dealers computer.
JOHN V., Service Manager from Gregory Hyundai responded on 11/04/2019

Thank you for the review. 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

SD
Simon D.
Chicago, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Friendly and helpful
Sherry in the service department when above and beyond helping my dad with his insurance claim.
JOHN V., Service Manager from Gregory Hyundai responded on 11/04/2019

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223
JOHN V., Service Manager from Gregory Hyundai responded on 11/04/2019

Thank you for sharing your visit to Google!
: )

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Highland Park, IL
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Service
Excellent service
JOHN V., Service Manager from Gregory Hyundai responded on 11/04/2019

Thank you for the excellent review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

DD
Danilo D.
Lincolnwood, IL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Friendly
Good service
JOHN V., Service Manager from Gregory Hyundai responded on 11/04/2019

Thank you for the great review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Highland Park, IL
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019 Category: Service
Friendly, fast service.
Thanks for your continued care of my vehicle.
JOHN V., Service Manager from Gregory Hyundai responded on 10/28/2019

Ms R 
Thank you for being a great customer. Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

HD
Howard D.
Northbrook, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Sherry Shea
Have been using Sherry for 6 years. Always do an excellent job!
JOHN V., Service Manager from Gregory Hyundai responded on 10/28/2019

Thank you for the EXCELLENT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

CS
Cecelia S.
Chicago, IL
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2019 Category: Service
Maintenance
No comment
JOHN V., Service Manager from Gregory Hyundai responded on 10/21/2019

Thank you for completing this review. Please let us know if you need anything before your next service.

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

CD
Charles D.
Buffalo Grove, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Great service
They took care of the issues and recommended changes
JOHN V., Service Manager from Gregory Hyundai responded on 10/21/2019

Thank you for the excellent review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Northbrook, IL
2012 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2019 Category: Service
Service
Good
JOHN V., Service Manager from Gregory Hyundai responded on 10/21/2019

Thank you for completing this review.

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223