Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1524 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
94% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews


LW
Lauren W.
Northbrook, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Service Review
The service department took care of me in a reasonable amount of time.

Verified Customer
Buffalo Grove, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Gregory Hyundai
Great service and sales departments. Keep up the good work!

Verified Customer
Buffalo Grove, IL
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Excellent Customer Service
I've been a customer for years at Gregory. Customer Service tech Sherry is the best. She knows her stuff and can explain in detail what may need to be repaired. The mechanics that have worked on my vehicle have done excellent work.
John V., Service Manager from Gregory Hyundai responded on 06/21/2019

Thank you for the GREAT reiview!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

NM
Nathan M.
Gurnee, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great Job
Courteous employees, pleasant waiting area, and service was quick.
John V., Service Manager from Gregory Hyundai responded on 06/21/2019

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

RB
Robert B.
Deerfield, IL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
John and Sherrie Shes
Role model ,honesty,intregrety,patience,gold standard knowledge base, great duo
John V., Service Manager from Gregory Hyundai responded on 06/21/2019

Thank you Doc!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

AM
Alan M.
Northbrook, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great service and terrific pero
Terrific service and great service personnal starting with Sherri
John V., Service Manager from Gregory Hyundai responded on 06/21/2019

Thank you for the EXCELLENT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

BC
Barry C.
Northbrook, IL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
It's service
They always go over and above what is needed
John V., Service Manager from Gregory Hyundai responded on 06/21/2019

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

MR
Marcy R.
Northbrook, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Great customer service.
Sal in service is wonderful.
John V., Service Manager from Gregory Hyundai responded on 06/17/2019

Thank you for the excellent review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

AR
Andrew R.
Northbrook, IL
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
friendly thorough
Did a good job
John V., Service Manager from Gregory Hyundai responded on 06/17/2019

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Buffalo Grove, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/14/2019 Category: Service
Already gave my comments
Meh
John V., Service Manager from Gregory Hyundai responded on 06/17/2019

Thank you for completing this review. Please know that we do wash and vacuum our guests vehicles. We try to do this as little time as possible to ensure you are able to be finished and on your way in a timely manner. Please let me know if you need anything else before your next service. 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

JK
Julie K.
Northbrook, IL
2015 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Oil change and inspection
I had an appointment and was waited on promptly. My car was inspected and only necessary work was recommended.
John V., Service Manager from Gregory Hyundai responded on 06/17/2019

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Northbrook, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Great Service Experience
Brought my vehicle into the dealership for recall work. Very pleased. Work done right, and completed on time as promised. Thank you
John V., Service Manager from Gregory Hyundai responded on 06/17/2019

Thank you for the excellent review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

KG
Keith G.
Highland Park, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Service
Sherrie goes beyond what is expected from customer service. She insures what needs to be done is clearly explained and the customer leaves satisfied they were properly taken care of.
John V., Service Manager from Gregory Hyundai responded on 06/10/2019

Thank you for the GREAT review~!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

BB
Barbara B.
Vernon Hills, IL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Dependable
Always direct, polite, helpful and go the extra mile. It is a pleasure working with them.
John V., Service Manager from Gregory Hyundai responded on 06/10/2019

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Wilmette, IL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
always great service at Gregory Hyundai
in for an oil change - out in 1 hr.
always great
John V., Service Manager from Gregory Hyundai responded on 06/10/2019

Thank you for the great review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

MS
Matthew S.
Evanston, IL
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Best Car and Car Buying Experience I have ever had!
My wife and I love our 2019 Hyundai Kona! Our whole Gregory Hyundai experience was awesome! Our car salesman Joshua was warm and pleasure to work with after having had prior shark type sales people who were pushy and gamey at other car dealerships. I had a similar positive experience when I brought my car in for its first service. I did not have to wait long and they even washed my car! This what I call service with a smile!
John V., Service Manager from Gregory Hyundai responded on 06/03/2019

Thank you for the GREAT review! Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

T
T.
Buffalo Grove, IL
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
SErvice Experience
I was very please with the work and the professionalism of the staff
John V., Service Manager from Gregory Hyundai responded on 05/31/2019

Thank you for the GREAT review~!!!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

DG
Daniel G.
Kenosha, WI
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
SERVICE WORK
AWESOME JOB AND WILL BE BACK IN FUTURE .
John V., Service Manager from Gregory Hyundai responded on 05/31/2019

Thank you !

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

RS
Robert S.
Highland Park, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Always good
Courteous and effocient
John V., Service Manager from Gregory Hyundai responded on 05/31/2019

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

VZ
Violetta Z.
Lincolnshire, IL
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Pleasure to deal with Salvador
Oil change done in a timely manner. No problems.
John V., Service Manager from Gregory Hyundai responded on 05/31/2019

Thank you for the EXCELLENT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223