Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1401 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
94% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


KE
Kimberly E.
Northbrook, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Fast and friendly service
Having bought a new Kona in September, it's great to be able to bring my car i and have first rate service!

MS
Mark S.
Highwood, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Great Service!
Sherry did a great job keeping me informed, as usual! Gave me my options and didn't push me to pay for things I didn't need!

DG
Daniel G.
Kenosha, WI
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Awesome people
Will definitely be back

SL
Stuart L.
Chicago, IL
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
profesional , friendly and promp service
I only have my car serviced at Gregory and the service folks are always friendly and professional

CS
Cecelia S.
Chicago, IL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
Survey
Waiting room
John V., Service Manager from Gregory Hyundai responded on 02/11/2019

Thank you for the GREAT review! 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Highland Park, IL
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Immediate Help
I called on Monday.
I had an appointment on Tuesday.
Thank you!
John V., Service Manager from Gregory Hyundai responded on 02/08/2019

Mr R
Thank you for being a GREAT customer / friend. Please let us know if you need anything before your next service. 

; )

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

RL
Roger L.
Highland Park, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Wonderful Service
Sherry is outstanding and understands my automotive needs when I explain what I’d like done. The services and repairs are done properly the first time. I’m extremely happy with my vehicle and the dealership. Definitely will continue to do business with Gregory Hyundai because of the kind, courteous, and knowledgeable employees. 5 stars!!!
John V., Service Manager from Gregory Hyundai responded on 02/08/2019

Mr L
Thank you for being a long time customer and friend of ours. Please let Sherry or myself know if you need anything before your next service.   : )

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Deerfield, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019 Category: Service
Great service. !!!
Sheri and John are great !!!
John V., Service Manager from Gregory Hyundai responded on 02/04/2019

Thank you for the great review ! 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Chicago, IL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/01/2019 Category: Service
Service communication lacking
Explained elsewhere.
John V., Service Manager from Gregory Hyundai responded on 02/04/2019

 I apologize for not getting back to you the other day. Please let me know if you need a bodyshop recommendation. 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Buffalo Grove, IL
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Great!
Great work!
John V., Service Manager from Gregory Hyundai responded on 02/04/2019

Thank you!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Deerfield, IL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2019 Category: Service
Convenient location - not friendly service dept
Gregory Hyundai in Highland Park is satisfactory, but nothing special! The people in the service department are not the least bit friendly. If it wasn't so close and convenient, I would probably go somewhere else!
John V., Service Manager from Gregory Hyundai responded on 01/28/2019

Ms E
Thank you for completing this review. Please let me know when you are ready for your next service. I would like to make sure that our staff is friendly to all of our guests. 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Highland Park, IL
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Always caring and speedy.
I feel welcomed and am thankful for the friendly and quick service.
John V., Service Manager from Gregory Hyundai responded on 01/28/2019

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

HE
Heather E.
Northbrook, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Service
Quick and efficient
John V., Service Manager from Gregory Hyundai responded on 01/23/2019

Ms E
Thank you for the GREAT review! Let me know if you need anything before your next service. 

: )

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

Verified Customer
Buffalo Grove, IL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Great work!
As always - Great work!
John V., Service Manager from Gregory Hyundai responded on 01/23/2019

: )

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

KG
Kevin G.
Beach Park, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Always great service
And Sherry will be proud and amazed, I even got a hug from John!!!!
John V., Service Manager from Gregory Hyundai responded on 01/22/2019

Mr G
Thank you for the GREAT review!  
 : )

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

BR
Bernadetta R.
Buffalo Grove, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
great service
Since i bought my car here i have been coming and always great service
John V., Service Manager from Gregory Hyundai responded on 01/21/2019

Thank you for the great review! 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

JH
Joseph H.
Lincolnshire, IL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
xxxx
xxx
John V., Service Manager from Gregory Hyundai responded on 01/21/2019

Thank you for the great review! 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

AR
Andrew R.
Northbrook, IL
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Service
Excellent
John V., Service Manager from Gregory Hyundai responded on 01/21/2019

Dr R
Thank you for the GREAT review! : )

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

KG
Keith G.
Highland Park, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Sherry Shea
I have had my car serviced there many times and Sherry Shea is usually the person that takes care of me, primarily because I always request her. From the first time to the most recent visit, she always seems to go out of her way to help me, insure my car receive the service it needs and that I leave satisfied.
John V., Service Manager from Gregory Hyundai responded on 01/21/2019

Mr G
Thank you for the GREAT review. Please let Sherry or myself know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

DJ
Donald J.
Glencoe, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Fast friendly service on a manufacturer recall
There were no issues and special accommodation in returning my car due to a mobility issue I have.
John V., Service Manager from Gregory Hyundai responded on 01/21/2019

Mr J
Thank you for the GREAT review. Please let me know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223