Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1002 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.75/5Overall Rating 3.75/5Overall Rating 3.75/5rating 3.75rating 3.75
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
98% Would Recommend
Latest Review 13 days ago

Reviews


KS
Karen S.
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2012
Consistant great job
Jon is a conscientious business owner concerned about his customers and community. He has good employees and I especially appreciate Patrick. He is knowledgeable and concerned. Thank you all for partnering with us in the care of our vehicles over the past several years!

KR
Karla R.
Weston, WI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2012
reliable and trustworthy
i feel very confident in griesbachs. they do all my work and are willing to explain anything and take the time for you

JK
Jeff K.
Wausau, WI
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2012
The friendly service!
*great service as usual....
*pricing given so you can plan if more work is needed
*they'll tell you what needs attention ASAP and what can wait (if not ASAP what to look out for or to expect)
*Friendly "Family" type service from honest people

VT
Victor T.
Weston, WI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2012
Awesome customer service
Very friendly

JR
Julie R.
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2012
It's so clean and friendly!!
For a auto place it's so clean and welcoming!!

SK
Sarah K.
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2012
very friendly
The staff there was very friendly and professional! Would absolutely recommend them!!!

PH
Patrick H.
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2012 Category: Service
Patrick said the business serviced him when another business couldn't. He was very happy with this business.
This review was collected via phone interview by Customer Research Inc.

IS
Irene S.
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2012 Category: Service
Irene said this business was very nice and helpful.
This review was collected via phone interview by Customer Research Inc.

VW
Verna W.
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2012 Category: Service
Verna said this business was very kind and they listened. They tried to get to the point of what was wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.

PL
Pat L.
Ford Econoline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2012 Category: Service
Pat said she was happy with what they did. She didn't expect all the work to be done at once and had been hoping the price would be more reasonable.
This review was collected via phone interview by Customer Research Inc.

TK
Travis K.
Mercury Villager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2012 Category: Service
Spoke with Marie. Marie said this business got her in right away and took care her vehicle.
This review was collected via phone interview by Customer Research Inc.

TF
Tom F.
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2012 Category: Service
Tom said this business provides pretty good service.
This review was collected via phone interview by Customer Research Inc.

BS
Brad S.
Dodge Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/02/2012 Category: Service
Brad said he will not recommend this business or go back to them, because on his previous visit at this business he paid $700 for a celluloid governor for his transmission. He said he had issues and returned for his most recent service. They told him he needed a new transmission. He did not get the new transmission. He said he paid $700 for something he didn't need because he needed a new transmission and they still charged him $40 for the diagnostic on his most recent service visit. He would not recommend this business based on this experience.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/14/2012
Brad, I understand your concerns. The initial test showed the governor pressure solenoid was not at desired pressure. After replacement the transmission tested fine. Unfortunately we were unable to foresee that 4 months later that the transmission would fail internally due to mechanical failure.

TG
Tina G.
Ringle, WI
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2012
Great People!
Thanks!

MG
Mike G.
Weston, WI
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2012 Category: Service
Mike stated their repairs are very good and so is the customer service.
This review was collected via phone interview by Customer Research Inc.

LH
Luke H.
Weston, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2011
great service-great people
We have been having our family vehicles service by Griesbach Auto for a few years now. John and his team are very friendly, accommidating and always do a great job on the service they provide for our cars.

LP
Louis P.
Weston, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2011
plaisance brake job
very good

SW
Sue W.
Weston, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2011
Great service!
They were very professional and patiently explained the problem with my car. I was able to use a nice loaner car (not an old beater like at some places) while my car was being fixed.

DH
Dale H.
Wittenberg, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2011
My 1981 Ford Mustang Cobra makes a comeback
Jon and crew made sure my classic 81 car was in perfect condition before leaving their parking lot.....I will be proud to drive it safely around knowing that it was taking care of...and taken care of the right way..
They GET IT DONE right the 1st time...

WU
William U.
Schofield, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2011
Auto Maintenance
Service was done in agreed upon manner.