Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

268 Reviews

98% Would Recommend
Latest Review about 1 month ago

Reviews


VM
Vic M.
Mountain View, CA
Chrysler Concorde
Verified
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07/31/2012 Category: Service
Vic said he knows Griffins well. If there are any service problems he can go back and they will take care of it with no hesitation.
This review was collected via phone interview by Customer Research Inc.

DR
DON R.
Mountain View, CA
Oldsmobile Ninety-Eight
Verified
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07/24/2012
proximity and knowldge about the car.
oil odor is still in the passenger compartment??

JM
JIM M.
Saratoga, CA
Ford Crown Victoria
Verified
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07/18/2012
Great Service
Griffins provides great service. Honest, trustworthy, and very good mechanic. Not only that, nice staff (Dennis) makes you feel like you have stepped back in time to when service was person-to-person instead of like big shops of the present time where you are treated like you are just a number instead of a person. I am really happy to have found Griffins.

SR
Susan R.
Palo Alto, CA
Mazda MPV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2012 Category: Service
Spoke with James. James said they are wonderful and fine people. They are honest and do good work. He said they are marvelous, sweet, courteous people and he really appreciates them.
This review was collected via phone interview by Customer Research Inc.

GL
Guipo L.
Mountain View, CA
Dodge Stratus
Verified
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06/26/2012 Category: Service
Guipo said he always uses this business for service and they did a great job.
This review was collected via phone interview by Customer Research Inc.

MS
Marcile S.
Cadillac
Verified
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06/23/2012 Category: Service
Marcile said that this business was the best and that they were wonderful people.
This review was collected via phone interview by Customer Research Inc.
Dennis G., Manager from Griffin's Auto Repair responded on 06/25/2012
THANK YOU FOR YOUR REVIEW.

KF
KRISTEN F.
Los Gatos, CA
Toyota Camry
Verified
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04/04/2012
Great service
Dennis not only took great care of my car he made the experience convenient for me. Thank you Dennis for sharing your expertise and kindness.
Dennis G., Manager from Griffin's Auto Repair responded on 06/25/2012
THANK YOU FOR YOUR RESPONSE

BM
BETTY M.
Palo Alto, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2012
Great service!
I have been taking my cars to Griffins for many years. The service is always excellent!
Dennis G., Manager from Griffin's Auto Repair responded on 06/25/2012
THANK YOU FOR YOUR RESPONSE