Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

281 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


CM
CRISTINA M.
Los Altos, CA
Honda Fit
Verified Customer
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08/24/2016
Extremely efficient
I take my car to Griffin's because they're extremely efficient and reliable.

PM
PAT M.
Los Altos, CA
Toyota Camry
Verified Customer
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08/15/2016
Honest and timely service.
I've been taking my cars there for nearly 10 years. The services is always thorough and prompt.. The quality is reliably there every time.

GP
Glenn P.
Mountain View, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2016 Category: Service
Glenn said during his recent visit, they didn't do some repairs correctly.
This review was collected via phone interview by Customer Research Inc.

GW
Glen W.
Mountain View, CA
MG MGB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2016 Category: Service
Glen said the employees are nice and they do a good job.
This review was collected via phone interview by Customer Research Inc.

JO
JUDY O.
Sunnyvale, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2016
Griffin's Automotive
I have gone to Griffins for over 25 years and the service there is always outstanding. I highly recommend them.

JD
JEANNE D.
Menlo Park, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2016
Always excellent
Reliable, expert service!

KB
KAREN B.
Mountain View, CA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016
Check engine light
Mr. Dennis took the time to inform me of my cars problems.

AS
Andrew S.
Mountain View, CA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016 Category: Service
Andrew said this business showed a lot of personal attention. He stated the service was quick and friendly.
This review was collected via phone interview by Customer Research Inc.

FP
Frank P.
California
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016 Category: Service
Frank said this business has very good service. He stated he felt like they told him the truth and did not pressure him at all.
This review was collected via phone interview by Customer Research Inc.

AS
ALLAN S.
Palo Alto, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2016
BATTERY CHANGE
FRIENDLY AND EFFICIENT

SH
SANDY H.
Mountain View, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016
Absolutely great!
Dennis has been my go to mechanic for many years and I've never been disappointed in him!

HW
Herb W.
Mountain View, CA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2016 Category: Service
Herb said he has had previous experiences with this business and they have continuously provided satisfactory work. He thanks them for all they do.
This review was collected via phone interview by Customer Research Inc.

FG
Floyd G.
Mountain View, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016 Category: Service
Floyd said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RB
RUTH B.
Mountain View, CA
Jeep Liberty
Verified Customer
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06/04/2016
Thank you
Thank you for servicing my old '05 Jeep. I really appreciate that it was picked up and delivered. Thanx also for friendliness and politeness both on the phone and in person as well as letting me know that the car is safe to drive until the catalytic converter can be replaced.
Dennis M., Manager from Griffin's Auto Repair responded on 06/06/2016

It was my pleasure, thank you for your support.


DG
Dick G.
Redwood City, CA
Ford Thunderbird
Verified Customer
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04/14/2016 Category: Service
Spoke with Pat. She said she has been very happy with the business. They have great pricing and do wonderful work.
This review was collected via phone interview by Customer Research Inc.

SD
SHARON D.
Mountain View, CA
Lincoln Town Car
Verified Customer
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03/31/2016
Great Job
Every was great like always and done in a timely manner.

JH
Jack H.
Palo Alto, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2016 Category: Service
Jack said he will continue to go to this business as long as his vehicle is in good condition.
This review was collected via phone interview by Customer Research Inc.

MS
Marcile S.
Portola Valley, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2016 Category: Service
Marcile said this business has always provided excellent service and she is always satisfied.
This review was collected via phone interview by Customer Research Inc.

CM
CRISTINA M.
Los Altos, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2016
Best Auto Repair place.
I'll always trust the work Griffin's Auto Repair does on my car.

KC
KIM C.
Palo Alto, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2016
Dennis is a true honest mechanic
It's nice to find a local shop with a person as experienced and honest as Dennis. He gave me advise on a car problem that I was troubleshooting on my own via the internet and told me because it has to do with keys/alarm to the car so I have to take it to the dealer. But I do now have very cold AC for the first time in many years. Thanks Dennis