Gullo Toyota Collision Center

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(2,357 Reviews)

98% Would Recommend
Latest Review 1 day ago

Reviews


MC
Max C.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/05/2013 Category: Collision
Max said the paint job had to be touched up and the front end alignment had to be realigned.

BM
Brock M.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/23/2013 Category: Collision
Brock said he would refer people to the business.

HC
Harrel C.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/14/2013 Category: Collision
Harrel said they were supposed to touch up the paint on the front end of the vehicle but they handed him a bottle of touch up paint instead. He said he does not know the first thing about touching up the paint.

JG
Jesse G.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/07/2013 Category: Collision
Jesse said he had to wait an additional week for his vehicle because of the rain. He is still waiting for some parts.

JC
James C.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/03/2013 Category: Collision
Spoke with Melwin. She said James was happy with the work this business did on his vehicle.

MB
Melba B.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/26/2013 Category: Collision
Melba said her vehicle was ready one business day late, but she is unsure of the cause of the delay.

MA
Marcy A.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/24/2013 Category: Collision
Marcy said there were bubbles in the paint work on her vehicle and it looked like it had been scratched.

EF
Eduardo F.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/06/2013 Category: Collision
Eduardo said he chose this business because they are winners of the 2012 Best Collision Center award and they are certified by Toyota. He did have to drive one and a half hours to get to them. He was not satisfied with the amount of feedback he got from them. They were supposed to keep in touch with him to let him know his parts had arrived and he could bring the vehicle in but they did not keep him updated. He contacted them many times and did not get a call back right away. He would have liked that process to have gone better.

DR
Diane R.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/03/2013 Category: Collision
Spoke with Jackie. She said this business did a good job.

TG
Teresa G.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/26/2013 Category: Collision
Teresa said they did a good job, but her vehicle was a day or two late waiting for parts.

RD
Rodrigo D.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/21/2013 Category: Collision
Spoke with Adrianna. She said everything was okay until she got the vehicle back. It was missing some screws, but they fixed it.

EV
Emilio V.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/13/2013 Category: Collision
Emilio said he has to return to them to buff out some spots. This business never got back to him when he called them. He was told he would get his vehicle back on Thursday, so he called on Thursday to find out if it was ready, but it wasn't. The person he spoke with on the phone told him he would call him about when he would get his vehicle back, but he never called. He needed to get his vehicle back, so he went to the business later in the day to find out when his vehicle would be ready. When he got there his vehicle was ready. He wasn't given a reason for the delay.

SH
Shannon H.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2013 Category: Collision
Spoke with Shannon's husband. He said it would have been nice if he had a little more hands off time so that he could have looked over his vehicle and maybe even taken it for a test drive.

SP
Susan P.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/01/2013 Category: Collision
Susan said her vehicle was ready one week later than promised and it was first due to a delay with the insurance company, then a delay with getting a part.

CK
Christian K.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/26/2013 Category: Collision
Christian said his vehicle was delayed a couple extra days because there were some changes to the estimate that needed to be approved first.