Gullo Toyota Collision Center

Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

2077 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


DK
Dustie K.
WILLIS, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Collision
Dustie said Jonathan helped her through the repair process.
This review was collected via phone interview by Customer Research Inc.

KP
Kwang P.
MONTGOMERY, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Collision
Kwang said the repairs were great, the staff kept her informed, and her vehicle was ready on time.
This review was collected via phone interview by Customer Research Inc.

MH
Mary H.
WILLIS, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019 Category: Collision
Mary said that Johnathan was great and awesome. She stated that the facility did not give her a promised completion date because they were having issues finding a bumper for her vehicle. Instead, they contacted her daily to keep her updated on where her vehicle was in the repair process.
This review was collected via phone interview by Customer Research Inc.

AF
Andrew F.
MONTGOMERY, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Collision
Andrew said this business is the best he has worked with for 20 years. Customer chose not to answer all the questions.
This review was collected via phone interview by Customer Research Inc.

FO
Felicitas O.
HOUSTON, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2019 Category: Collision
Felicitas said the repair took a week longer than promised due to a parts delay. She was happy with the repair.
This review was collected via phone interview by Customer Research Inc.

CR
Chelsea R.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Collision
Chelsea said the business was great.
This review was collected via phone interview by Customer Research Inc.

RA
Rami A.
SPRING, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Collision
Spoke with Vicki. She said the business was amazing. They did a clean job without any problems.
This review was collected via phone interview by Customer Research Inc.

CL
Cathee L.
MONTGOMERY, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Collision
Cathee said the staff did everything perfectly.
This review was collected via phone interview by Customer Research Inc.

PJ
Peggy J.
TRINITY, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Collision
Peggy said the business got the vehicle in good time and it was an excellent job. They can hardly tell there ever was any body damage.
This review was collected via phone interview by Customer Research Inc.

GD
Gwendolyn D.
MAGNOLIA, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Collision
Gwendolyn said the staff took good care of her. She stated they worked really well with her insurance company when it was giving her the runaround and trying to get her to take her vehicle to a different location.
This review was collected via phone interview by Customer Research Inc.

DF
Donna F.
MAGNOLIA, TX
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/05/2019 Category: Collision
Spoke with Mark. He said he has taken his vehicle back 3 times because the front bumper was not secured properly. There is a gap under the headlights and he said he is watching to see if the gap gets any bigger. He said he had to call them for updates. He doesn't remember what the promise date was because they kept finding additional damage. He would not recommend for reasons stated.
This review was collected via phone interview by Customer Research Inc.

CG
Cory G.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Collision
Cory said the employee was really responsive, and got the job done. The only issue he had was the business did work on his air conditioning but now its not working, he would like if someone from the business can contact him regarding this issue.
This review was collected via phone interview by Customer Research Inc.

LD
Lloyd D.
SPRING, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Collision
Lloyd said the vehicle was 1 and a half days delayed, due to parts. He took the vehicle somewhere else because the radiator needed to be replaced from the original claim.
This review was collected via phone interview by Customer Research Inc.

EV
Earl V.
MONTGOMERY, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Collision
Spoke with Patricia. She said the business did great, timely work.
This review was collected via phone interview by Customer Research Inc.

CP
Christopher P.
THE WOODLANDS, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Collision
Christopher said the quality of the repair was good. They were pretty quick.
This review was collected via phone interview by Customer Research Inc.

EB
Edwin B.
WILLIS, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Collision
Edwin said the business did a great job, his vehicle looks brand new. The staff were pleasant and helpful. They kept him informed during the entire repair process. Customer chose not to answer all the questions.
This review was collected via phone interview by Customer Research Inc.

HR
Harry R.
CLEVELAND, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Collision
Harry said Emad was helpful, helped him through the experience, made it painless and did a great job. This was Harry's first time at a collision facility and Emad made it a great experience for him.
This review was collected via phone interview by Customer Research Inc.

LH
Lady H.
SPRING, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Collision
Lady said the staff did a great job, and she never had any trouble with this business. She bought her vehicle at the associated facility and did not want anybody else to work on it. She expressed everybody she has interacted with in all departments has been very nice.
This review was collected via phone interview by Customer Research Inc.

AE
Amado E.
PORTER, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Collision
Amado said everything with the repair was okay and it was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Collision
John said the business handled everything pretty good. The repair looked good and went as expected.
This review was collected via phone interview by Customer Research Inc.