Gullo Toyota Collision Center

Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

2077 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


MS
Maneika S.
LIVINGSTON, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Collision
Maneika chose not to elaborate on her satisfaction with her overall experience. Customer chose not to answer all the questions.
This review was collected via phone interview by Customer Research Inc.

RT
Rosa T.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Collision
Spoke with Angel. He said the repair was quickly done. He did not take the vehicle in so did not speak with anyone from the facility.
This review was collected via phone interview by Customer Research Inc.

PC
Patrick C.
MAGNOLIA, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019 Category: Collision
Patrick said the business took too long to repair his vehicle. He had a minor repair to his back bumper and it took them two weeks to complete the repair. He stated he feels it may have been just sitting there the majority of the time. The repair looks excellent, he can not tell it was ever damaged. They communicated and responded him. Jarvis was great to work with.
This review was collected via phone interview by Customer Research Inc.

EC
Elisa C.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Collision
Elisa said the business was helpful. She had a lot of questions and they were able to guide her, they were honest, and Garret always called and always called back. When she went to pick up her vehicle, it was perfect, and it didn't take long. She added that everyone was extremely helpful, that everyone was great. Customer chose not to answer all the questions.
This review was collected via phone interview by Customer Research Inc.

SJ
Sharon J.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Collision
Sharon said that her overall experience was fine. They always have good customer service.
This review was collected via phone interview by Customer Research Inc.

DT
Donna T.
MONTGOMERY, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Collision
Donna said they kept her informed through the whole process and stuck to the time frame that was promised.
This review was collected via phone interview by Customer Research Inc.

JW
Joshua W.
DALLAS, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Collision
Joshua chose not to evaluate his satisfaction with the quality of the repair but said he has found some problems and will have to take the vehicle back. He did say that his experience was great.
This review was collected via phone interview by Customer Research Inc.

CB
Cruz B.
CONROE, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2019 Category: Collision
Cruz said everything was fine. They did not clean the bonding from inside the vehicle.
This review was collected via phone interview by Customer Research Inc.

BR
Blake R.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Collision
Blake said the staff was efficient, perfect, and helped by answering all of his questions throughout the entire repair process and even after. They were professional and friendly. He stated the vehicle looks beautiful, and the business was incredible and awesome. Customer chose not to answer all the questions.
This review was collected via phone interview by Customer Research Inc.

CW
Constance W.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Collision
Constance said the staff member that helped her kept her up to date by calling her and letting her know the status of her vehicle. Customer chose not to answer all the questions.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
MONTGOMERY, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Collision
Spoke with Rebecca. She said Jonathan provided excellent customer service. The repair was excellent.
This review was collected via phone interview by Customer Research Inc.

BJ
Bob J.
Magnolia, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Collision
Bob said Ahmad was very helpful and did a good job keeping him informed. He mentioned that his vehicle was ready two days earlier than expected.
This review was collected via phone interview by Customer Research Inc.

RP
Ralph P.
TOMBALL, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Collision
Ralph said the staff did good work, they had great expertise, and did a great job.
This review was collected via phone interview by Customer Research Inc.

DK
Darien K.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Collision
Spoke with Daren's wife. She said the return of the vehicle was a week later than promised. An inadequate part that had to be reordered caused the delay.
This review was collected via phone interview by Customer Research Inc.

RR
Raymond R.
SPRING, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Collision
Spoke with Raymond's daughter. She said Emanuel did a great job and helped her every step of the way.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Collision
James said the business worked with him and his insurance company to get him the best price. Customer chose not to answer all the questions.
This review was collected via phone interview by Customer Research Inc.

CR
Charles R.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Collision
Charles said that the place did good work.
This review was collected via phone interview by Customer Research Inc.

SC
Simon C.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Collision
Simon said the customer service was so good.
This review was collected via phone interview by Customer Research Inc.

EV
Elsa V.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Collision
Spoke with Elsa's husband. He said that everything went well.
This review was collected via phone interview by Customer Research Inc.

TD
Tristin D.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Collision
Tristin said the repair went well.
This review was collected via phone interview by Customer Research Inc.