Gullo Toyota Collision Center

Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 2118 Reviews )

98% Would Recommend
Latest Review 3 days ago

Reviews


MD
Mason D.
CLEVELAND, TX
Verified Customer
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11/08/2019 Category: Collision
Mason said he purchased his vehicle here before they had a chance to detail and clean it. While they were detailing it, they found some damage and they repaired it. The bumper on the side near the headlight sticks out a bit and it's visible, but the salesperson he had really did a great job of taking care of him.
This review was collected via phone interview by Customer Research Inc.

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Darrell H.
WILLIS, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Collision
Spoke Darrell's Wife. She said the staff was very informative and kept her updated during the repair process. There was a one day wait due to a part delay, but she had no issues.
This review was collected via phone interview by Customer Research Inc.

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Clarine M.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Collision
Clarine said everything went smoothly, she drove up to this business, they came out and looked at her vehicle. They arranged for her to get a rental vehicle, they told her about when it would be ready, told her they would call her, and they called her. They were very courteous, they had detailed her vehicle, everybody there was courteous and she was happy. She couldn't see where her vehicle had been damaged before.
This review was collected via phone interview by Customer Research Inc.

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Eileen M.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Collision
Eileen said everything was perfect, the staff did an excellent job, and the staff member who took care of her was very considerate, nice and polite. She stated she thought the rental vehicle they gave her was just right and appreciated how nicely they cleaned her vehicle.
This review was collected via phone interview by Customer Research Inc.

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Jeane I.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Collision
Jeane said she had a very pleasant experience at the business. Customer chose not to answer all the questions.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
MONTGOMERY, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Collision
Spoke with Gretchen. She said Jonathan was wonderful.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
MONTGOMERY, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Collision
James said that the place had great customer service.
This review was collected via phone interview by Customer Research Inc.

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Daniel M.
HUNTSVILLE, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2019 Category: Collision
Daniel said everything came out perfect, and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

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Micki T.
MONTGOMERY, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Collision
Spoke with Micki's husband. He said the work was fantastic, spectacular. The only complaint was it did take a while for the approval for the work.
This review was collected via phone interview by Customer Research Inc.

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Christopher H.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Collision
Christopher said the business worked with him because he needed them to take their time to get the vehicle done. They did take their time getting it done. He was waiting to get his check in the mail and he didn't want his vehicle rental to run out before he got his vehicle fixed. His insurance company gave him his rental vehicle a couple of days before they were supposed to. He was able to keep his rental vehicle up until his vehicle was done because this business took their time doing it. There was room for improvement with the quality of the repair, but it was great.
This review was collected via phone interview by Customer Research Inc.

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Oscar c.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Collision
Oscar said he had a great experience with the business.
This review was collected via phone interview by Customer Research Inc.

JL
Julie l.
SPRING, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Collision
Julie said they were amazing. She said she didn't have to do a thing. It was the easiest repair she had to do. Everybody was sweet and respectful.
This review was collected via phone interview by Customer Research Inc.

EM
Eulalia M.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Collision
Eulalia said the business took care of her and she liked that. Jonathan did help her a lot with everything. She said they cleaned her vehicle inside and out to the point she did not recognize it.
This review was collected via phone interview by Customer Research Inc.

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Richard A.
JEWETT, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Collision
Spoke with Richard's wife. She said the repair was fast and friendly. The staff fixed the problem.
This review was collected via phone interview by Customer Research Inc.

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Shari H.
SPRING, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2019 Category: Collision
Shari said that she was not kept adequately, the vehicle was late because they were busy and she recommends them. Customer chose not to answer all the questions.
This review was collected via phone interview by Customer Research Inc.

MD
Matthew D.
THE WOODLANDS, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Collision
Matthew said that the place was very professional and got things done quickly and kept him updated.
This review was collected via phone interview by Customer Research Inc.

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Franklin S.
CLEVELAND, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Collision
Frankin said every thing was fine at this business. He said the vehicle was not ready when promised due to a parts delay.
This review was collected via phone interview by Customer Research Inc.

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MaryJean M.
KINGWOOD, TX
Verified Customer
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10/21/2019 Category: Collision
MaryJean said they were easy to work with and they did a good job.
This review was collected via phone interview by Customer Research Inc.

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Nancy M.
HUNTSVILLE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Collision
Nancy said that all of the staff was customer service oriented and she appreciated that. The facility was very nice to work with.
This review was collected via phone interview by Customer Research Inc.

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Bella J.
CONROE, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Collision
Bella said this was the best experience she's ever had, this business was very accommodating, they treated her vehicle like it was their own vehicle and it was personalized.
This review was collected via phone interview by Customer Research Inc.