Gustafson Brothers Service Center

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4643 Reviews

ReScore Reviews™ (2)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 13 days ago
Review for Gustafson Brothers Service Center
Ernest R. on 12/06/2012
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Spoke with Becky. She said this business replaced a door and now the lock on the door is not functioning. She has not had time to return to this business because she has a lot of other things to take care of. She does not think the work was quality work since her door lock is not working. She stated she does not think she will be returning to this business to have them repair the door and she will not recommend this business for the reason mentioned. She suggested this business should do the work right the first time. She said she only dealt with a couple of employees but they were very professional and courteous.
Category: Service
Review Created: 12/06/2012
This review was collected via phone interview by Customer Research Inc.
John G. at Gustafson Brothers Service Center responded on 01/04/2013
Ernest, I reviewed your service records with us. I don't see that our mechanical department worked on your door lock. Is this work that was done in the body shop or elsewhere? We would be more then happy to take a look at the door lock for you at no charge. Please call us at 714 847 5600.