Gustafson Brothers Service Center

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4643 Reviews

ReScore Reviews™ (2)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 19 days ago
Review for Gustafson Brothers Service Center
Beth W. on 12/11/2012
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Beth said this business did not turn off the indicator light. She mentioned that her vehicle was 30 minutes later than promised because they were doing a car wash. Lastly, she mentioned this business could serve her better by having the vehicle serviced on time.
Category: Service
Review Created: 12/11/2012
This review was collected via phone interview by Customer Research Inc.
John G. at Gustafson Brothers Service Center responded on 01/04/2013
Beth, Sorry your vehicle was a little late. It's our goal to try and provide a free car wash to our guests who come in for service. This complimentary service is not quoted in the time it takes to repair the vehicle. All of our vehicles are hand washed by professional detailers, not drive through washes like many of the dealerships. If you are ever in a hurry you can always decline the car wash and we can pull the car right up for you. I would hate for you to be late for something. We look forward to seeing you again soon.