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Gustafson Brothers Service Center

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(8 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Business Details

About

Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(714) 847-5600
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
19161 Gothard Street Huntington Beach, CA 92648
Gustafson Brothers Service Center's Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(8 Reviews)

MT
Matthew T.
CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/10/2012
verified customer Verified Customer
Category: Service
Matthew said the first time he brought his vehicle in this business they fixed something that didn't need to be fixed, and a week later he had the same problem with the vehicle. He did not specify the problem. He mentioned this business did not give him an explanation on why they did not fix his vehicle correctly the first time. He also mentioned this business replaced 2 sensors on his vehicle because they did not fix his vehicle the first time.
Not Recommended
John G. from Gustafson Brothers Service Center responded on 03/21/2012 11:07 AM
We certainly appreciate your frustration with having to come back. As we explained on your second visit from time to time, two separate problems can exhibit the same symptoms. This is why the symptoms didn’t re-appear immediately after you picked up your truck but some time later. We could see that you were frustrated and upset, and this is why as a courtesy we waived the cost of your second visit. If you still need clarification on why two sensors needed to be replaced please call us at 714 847 5600 . Thank you for taking the time to tell us about your visit.
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