ReScore Reviews™ (6)

ReScore
Overall Rating 4.666665/5Overall Rating 4.666665/5Overall Rating 4.666665/5Overall Rating 4.666665/5rating 4.666665
Original
Overall Rating 2.6666683/5Overall Rating 2.6666683/5rating 2.6666683rating 2.6666683rating 2.6666683
97% Would Recommend
95% Business Response
Latest Review 2 days ago
Laura J. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car check up"
My daughter's car was given excellent service, including repairs made when they were discovered that were covered without added expense because of the warranty on former service
Vehicle: Toyota Camry
Service Date: 11/15/2017
Review Created: 11/16/2017 08:23 PM
Doug V. at HCS Auto Repair responded on 11/17/2017

Thanks Laura, we value your opinion and business. It is very much appreciated.

Angel C. on 11/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Angel said they did a good job and communicated well with him.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Doug V. at HCS Auto Repair responded on 11/16/2017

Thanks Angel! We appreciate your business!!

Daniel C. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Daniel said this business had good service.
Vehicle: Toyota Tundra 4WD Truck
Category: Service
Service Date: 11/06/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Doug V. at HCS Auto Repair responded on 11/13/2017

Thanks Daniel! We appreciate your business.

Cassandra S. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cassandra said the prices were low and everyone down at this business is really nice. The staff repaired her vehicle in a timely manner and she is really appreciative that they could get her back in her vehicle so quickly.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 10/25/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Doug V. at HCS Auto Repair responded on 11/09/2017

Thank you so much Cassandra! The team at HCS Auto Repair appreciates your business!

Chris R. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said this business gave him a quick turn around and the prices are good.
Vehicle: Ford Edge
Category: Service
Service Date: 10/31/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Doug V. at HCS Auto Repair responded on 11/09/2017

Thanks for the great review Chris. We appreciate your business!

David B. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the business did a good job.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/01/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Tim P. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said everything was good.
Vehicle: Ford F-150
Category: Service
Service Date: 10/31/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Doug V. at HCS Auto Repair responded on 11/09/2017

Thanks Tim! We thank you for your business!

Jamar A. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jamar said this business was very detailed oriented. They told him exactly what they were going to do to the vehicle.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 10/30/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Hal D. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The owner. "
A lot to be said for character and integrity in the auto repair business.
Vehicle: Chevrolet Suburban
Service Date: 10/26/2017
Review Created: 10/27/2017 11:25 AM
Doug V. at HCS Auto Repair responded on 10/28/2017

Thanks a lot Hal! We appreciate your business at HCS Auto Repair!

Greg P. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, helpful, quality work"
I hate having to take my car in to get fixed, but when I have to I want to take it to people who are personal, friendly, upfront, and do a quality job, without trying to rip me off. HCS is just that kind of place. I have been using them for 3+ years and I HIGHLY RECOMMEND them to every person who asks me where to take their car troubles. I have had tires, brakes, engine, lights, fluids, oil, and shocks works on with both of my cars. Each job is done professionally and my interactions with each crew member is a delight. In my opinion, HCS is the only garage to go to in NWA.
Vehicle: Scion xA
Service Date: 10/24/2017
Review Created: 10/25/2017 09:40 AM
Doug V. at HCS Auto Repair responded on 10/28/2017

Thanks a lot Greg. We sure appreciate having customers like you. We feel, here at HCS Auto Repair, that is is very important to treat all of our cusotmers like they are family.

David D. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said he was happy with the service this business provided. They fulfilled the work he requested.
Vehicle: Nissan Frontier
Category: Service
Service Date: 10/20/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Robert B. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said this business did a really good job and he will be returning in the future.
Vehicle: Oldsmobile Ciera
Category: Service
Service Date: 10/13/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Lindy P. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lindy said they did a very good job and she was pleased.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 10/19/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Rob T. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rob said they did a good job and it was a very good experience.
Vehicle: Oldsmobile Cutlass
Category: Service
Service Date: 10/13/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Sean C. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sean said they provided friendly service. They seemed to know what they were talking about and they completed the job.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 10/12/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Doug V. at HCS Auto Repair responded on 10/23/2017

Thanks for the great review! We hope you enjoyed your service at HCS Auto Repair. We appreciate your business!

Laura Q. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Laura said she would recommend this business for service.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Doug V. at HCS Auto Repair responded on 10/23/2017

Thanks a lot Laura. We appreciate your business!!

Eric R. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eric said they did a good job.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 09/28/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Doug V. at HCS Auto Repair responded on 10/23/2017

Thanks Eric! We are glad you were happy with our service!

Sheran D. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
The people were just fantastic and the job that they did was also very professional
Vehicle: Kia Rio
Service Date: 10/03/2017
Review Created: 10/04/2017 12:25 PM
Doug V. at HCS Auto Repair responded on 10/05/2017

Thanks Sheran! The HCS Auto Repair team hopes all you expectations were met. Thank you for your business!

Bill A. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Being professional"
This business was a customer of mine for years. I'm returning the favor. They treated me like I hope I treated them, professionally.
Vehicle: Ford Escape
Service Date: 09/26/2017
Review Created: 09/30/2017 07:12 PM
Doug V. at HCS Auto Repair responded on 10/02/2017

Thanks Bill! It was great to see you again.

Evelyn C. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Evelyn said this business was just as good as she could want them to be. They were really nice and friendly. They explained everything to her. They have a comfortable waiting area and she will definitely go back if she has problems with her vehicle in the future.
Vehicle: Ford Taurus
Category: Service
Service Date: 09/21/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Doug V. at HCS Auto Repair responded on 10/02/2017

Thanks Evelyn! We appreciate you business and hope to see you again!!

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