ReScore Reviews™ (17)

ReScore
Overall Rating 4.1764706/5Overall Rating 4.1764706/5Overall Rating 4.1764706/5Overall Rating 4.1764706/5rating 4.1764706
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review 3 days ago
Nancy N. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Everything explained & written out. Car ready as promised
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/20/2018 08:49 AM
Liz S. at Haddad Hyundai responded on 04/23/2018

Thank you for the 5 star review! Very happy to hear that you were pleased with the service we provided. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.

John M. on 04/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"the people"
good work by good people. Excellent
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/20/2018 12:35 AM
Liz S. at Haddad Hyundai responded on 04/23/2018

Thank you for the 4 star review. Very happy to hear that you found our staff to be excellent. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Sonata.

Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No comment"
I've already done this once. the day after my service.
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/16/2018 12:33 PM
Liz S. at Haddad Hyundai responded on 04/17/2018

Thank you for the 5 star review! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Accent.

Verified Customer on 04/12/2018
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Review"
I think I have given it to you already.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/12/2018 11:08 AM
Liz S. at Haddad Hyundai responded on 04/12/2018

We're very sorry that the communication was lacking on your last couple of service visits. Bryan Torra, our Service Manager will be contacting you.
Thank you,
Liz Sheehan
Customer Relations Manager

George F. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick & efficiant"
Was in and out in a half our
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/11/2018 12:05 PM
Liz S. at Haddad Hyundai responded on 04/12/2018

Thank you for the 5 star review. Very pleased to hear that your service was done quickly and efficiently! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Tucson.

Bethanne H. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Apr 6 Svc"
Great job!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/10/2018 01:34 PM
Liz S. at Haddad Hyundai responded on 04/10/2018

Thank you for the 5 star review! So happy that you were pleased with the service we provided. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Sonata.

Mary J. on 04/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Rating"
It was fast and easy. Very nice service people.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/02/2018
Service Type: Maintenance
Review Created: 04/10/2018 01:05 PM
Liz S. at Haddad Hyundai responded on 04/10/2018

Thank you for the 4 star review. Very happy to hear that you found our staff nice and the service efficient. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.

Verified Customer on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful"
Receptionist made me feel welcomed
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/09/2018 10:28 AM
Liz S. at Haddad Hyundai responded on 04/09/2018

Thank you for the 5 star review! So happy to hear that you felt welcome when you came in for service. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Santa Fe.

Carmen A. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Iam always on the go las minute appointment thats me i just text. And click and i have when i wanted and the time work for me always very happy customer "
Very professional very concern about your safety.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 04/02/2018
Service Type: Repair
Review Created: 04/09/2018 04:13 AM
Liz S. at Haddad Hyundai responded on 04/09/2018

Thank you for the 5 star review! Very happy to hear that you are pleased with the service we provide. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Santa Fe.

Verified Customer on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Being my first Hyundai I love my vehicle and service service is great! Haven’t had a problem with Haddad yet and hope I never do. Keep up the great work!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/31/2018
Service Type: Repair
Review Created: 04/06/2018 07:18 PM
Liz S. at Haddad Hyundai responded on 04/09/2018

Thank you for the 5 star review! Very pleased to hear that you are happy with the service we provide. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Tucson.

David S. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ordered a part I needed, completed quickly and fairly priced"
See above
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/06/2018 11:20 AM
Liz S. at Haddad Hyundai responded on 04/06/2018

Thank you for the 5 star review! Very pleased to hear that the part arrived quickly and was fairly priced. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Genesis.

Verified Customer on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Fast service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/28/2018
Service Type: Repair
Review Created: 04/06/2018 04:04 AM
Liz S. at Haddad Hyundai responded on 04/06/2018

Thank you for the 5 star review! Very happy that your service was done quickly. We appreciate your business and value you as a Haddad customer. Looking forward to assisting your with any future service concerns you may have with your Tucson.

Catherine S. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Timely manor, great customer service . Thank You
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/05/2018 03:46 PM
Liz S. at Haddad Hyundai responded on 04/06/2018

Thank you for the 5 star review! Very pleased that your service was done timely and with great customer service! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Accent.

Brenda B. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I feel they are honest when servicing my car
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 04/02/2018
Service Type: Repair
Review Created: 04/05/2018 12:27 PM
Liz S. at Haddad Hyundai responded on 04/06/2018

Thank you for the 5 star review! So happy to hear that you are happy with the service we provide! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Sonata.

Verified Customer on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to get appointments"
Did what they needed to do.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/29/2018
Service Type: Repair
Review Created: 04/03/2018 06:53 PM
Liz S. at Haddad Hyundai responded on 04/05/2018

Thank you for the 5 star review. Very pleased to hear that it was easy to get an appointment. We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Tucson.

Joseph M. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
As always, prompt, fast and thorough service.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 03/22/2018
Service Type: Maintenance
Review Created: 04/02/2018 04:26 AM
Liz S. at Haddad Hyundai responded on 04/02/2018

Thank you for the 5 star review. Very happy to hear that your service was fast, prompt and thorough! We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Elantra.

Carmencita S. on 04/01/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Would not buy from here again"
Purchased car, they made a big deal about the price, said I could promised racks, then reneged, then wanted to charge double sticker price for them.
Found the same vehicle cheaper elsewhere, also better financing.
Mats were missing.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 03/26/2018
Service Type: Maintenance
Review Created: 04/01/2018 04:23 PM
Liz S. at Haddad Hyundai responded on 04/02/2018

I'm very sorry to hear about your experience with us. This survey was sent out to rate the service we provided on March 26th. Please let me know if there is something I can do to help.
Thank you,
Liz Sheehan
Customer Relations Manager

Wendy L. on 03/29/2018
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
I got my car serviced it was quick and easy and while I waited Chris hawk who's a salesman there got me coffee and helped me pass the time, I'll be in the market soon and I'll definitely seek out Chris hawk he's so kind and geniune not your average car sales person!!
Service Date: 03/17/2018
Service Type:
Review Created: 03/29/2018 03:48 PM
Liz S. at Haddad Hyundai responded on 03/31/2018

Thank you for the great review. Very happy to hear that your service was quick and easy and that Chris Hawk was so helpful and kind while you waited. We value you as a Haddad customer and look forward to assisting you with any future service needs you may have.

Ronald M. on 03/29/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Very prompt service. Very clean facility. Shuttle service was excellent.
Vehicle: 2009 Hyundai Azera
Category: Service
Service Date: 03/26/2018
Service Type: Repair
Review Created: 03/29/2018 10:25 AM
Liz S. at Haddad Hyundai responded on 03/29/2018

Thank you for the 4 star review. Very pleased to hear that you were happy with the service we provided. We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Azera.

Glenda G. on 03/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Extremely statisfied"
As usual. I am a happy customer! I been living in Pittsfield for a little less than 2 yrs and I have been getting my Hyundai Santa fe serviced by Haddad with no complains. Thank you HADDAD Hyundai!! My Brakes are working perfect! :)
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 03/24/2018
Service Type: Maintenance
Review Created: 03/27/2018 11:42 AM
Liz S. at Haddad Hyundai responded on 03/27/2018

Thank you for the 5 star review! Very happy to hear that that your brakes are working perfectly! We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Santa Fe.

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