Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

860 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.1764706/5Overall Rating 4.1764706/5Overall Rating 4.1764706/5Overall Rating 4.1764706/5rating 4.1764706
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


PM
Peter M.
Lee, MA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Good service
Service was quick, waiting are was clean and inviting. No wait for an appointment
Sales department was not quite as good.

FM
Fiona M.
Pittsfield, MA
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Friendly
Friendly and clear about what service my car needs.
Liz S. from Haddad Hyundai responded on 06/18/2018

Thank you for the 5 star review! Very pleased to hear that you were happy with the service we provided. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


SB
Susan B.
Adams, MA
2011 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Love my vehicle
Still waiting for the print out on kyles truck alignment Marisa’s was great, works well with customers and their concerns great employee,
Liz S. from Haddad Hyundai responded on 06/18/2018

Thank you for the 5 star review! Very pleased to hear that you were happy with the customer service that Marisa provided. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Santa Fe.


MB
Mark B.
Pittsfield, MA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Service
Very friendly and excellent service.
Liz S. from Haddad Hyundai responded on 06/14/2018

Thank you for the 5 star review! Very pleased that you found our Service Representatives to be friendly. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Santa Fe.


EG
Eiran G.
Lenox, MA
2016 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Hate reviews
Blah blah
Liz S. from Haddad Hyundai responded on 06/12/2018

Thank you for the 5 star review! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Genesis.


Anonymous avatar
Verified Customer
Pittsfield, MA
2013 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Haddad
The service director kindly repaired the fan free of charge..
Liz S. from Haddad Hyundai responded on 06/12/2018

Thank you for the 4 star review. Very pleased to hear that you were happy with the service we provided. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have on your Santa Fe.


RH
Rosemary H.
Dalton, MA
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Satisfied
I had to have an oil change and inspection sticker for my Elantra. It was a excellent experience. The employees are pleasant and I received fast and good service.
Thanks Haddad
Liz S. from Haddad Hyundai responded on 06/10/2018

Thank you for the 5 star review! Very pleased to hear that you were happy with the service we provided. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


RH
Ron H.
Port Orange, FL
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
DIRECTIONAL SIGNAL INOP
Was visiting the area from Florida and lost my directional lamp in the front. I was very apprehensive to be driving in unfamiliar surroundings without the ability to signal properly and the fact I was about to make a 150 mi. trip that day made me very uneasy. The dealership got me in right away to replace the lamp, so I was able to get on the road without much delay.
Liz S. from Haddad Hyundai responded on 06/10/2018

Thank you for the 5 star review! Very pleased to hear that we were able to get the directional lamp replaced in a timely manner. We appreciate your business.


JD
John D.
Cheshire, MA
2007 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Great service and prices
Very satisfied
Liz S. from Haddad Hyundai responded on 06/10/2018

Thank you for the 5 star review! Very happy to hear that you were pleased with the service we provided. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Santa Fe.


BB
Bernie B.
Clarksburg, MA
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Efficient and Personal
Definitely a "10"! On all phases of the service appointment, I was treated in many ways that made me feel comfortable and confident that the service will be thorough and done well.
Liz S. from Haddad Hyundai responded on 06/07/2018

Thank you for the 5 star review! Very pleased that you were happy with the service we provided. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Santa Fe.


RG
Robert G.
Fort Lauderdale, FL
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Great service
Fast and efficient
Liz S. from Haddad Hyundai responded on 06/07/2018

Thank you for the 5 star review. We appreciate your business very much. Have a nice day!


RG
Robert G.
Fort Lauderdale, FL
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Quick service
Great service people and quick and efficient service
Liz S. from Haddad Hyundai responded on 06/07/2018

Thank you for the 5 star review! Very happy to hear that you were pleased with the quick and efficient service we provided. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Santa Fe.


PG
Paul G.
Dalton, MA
2014 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Great service
Prompt, efficient and courteous
Liz S. from Haddad Hyundai responded on 06/05/2018

Thank you for the 5 star review! Very happy to hear that you were pleased with the service we provided. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Genesis.


SF
Stacy F.
Pittsfield, MA
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Great service and sales
Marissa helped me in service and the sales person Chris Hawk kept me entertained while I waited great crew at Haddad Hyundai!
Liz S. from Haddad Hyundai responded on 06/05/2018

Thank you for the 5 star review! Very happy to hear that you were pleased with the service we provided! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Accent.


Anonymous avatar
Verified Customer
Pittsfield, MA
2007 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Haddad Hyundai service
In-and-out quickly for an oil change and maintenance inspection.
Liz S. from Haddad Hyundai responded on 06/05/2018

Thank you for the 5 star review! Very happy to hear that the service we provided was done in a timely manner! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Sonata.


Anonymous avatar
Verified Customer
Adams, MA
2016 Hyundai Veloster
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/03/2018 Category: Service
16 velo
Broken
Liz S. from Haddad Hyundai responded on 06/04/2018

We're very sorry that the cv axle failed. We stand behind all of the work that we do. Your name was left anonymous, so if you would like to contact me, I can try to help.
Thanks,
Liz Sheehan
Customer Relations Manager
413-242-0110


JB
John B.
Stockbridge, MA
2007 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Great service
Bryan was a fantastic customer service rep!
Liz S. from Haddad Hyundai responded on 06/04/2018

Thank you for the 5 star review! Very pleased that you were happy with the customer service Bryan provided! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Tucson.


BO
Bruce O.
Richmond, MA
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Good service
Fast, friendly, service done right.
Liz S. from Haddad Hyundai responded on 06/01/2018

Thank you for the 5 star review! Very pleased that hear that you were happy with the service we provided. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Santa Fe.


AG
Amy G.
Pittsfield, MA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Great Service
Everyone is very helpful and friendly. On time as promised.
Liz S. from Haddad Hyundai responded on 06/01/2018

Thank you for the 5 star review! Very pleased to hear that you were happy with the service we provided. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


RL
Robert L.
Pittsfield, MA
2015 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Atmosphere
Friendly, courteous reps
Liz S. from Haddad Hyundai responded on 05/29/2018

Thank you for the 5 star review! Very pleased that you found our Service Advisors to be polite and friendly. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Veloster.


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