Hall Hyundai Newport News


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1363 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Judy P. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people "
Brenda Messer is wonderful!
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 11:23 AM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/21/2018

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Ralph C. on 02/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Like the cars, like the people."
Pleased with the work done
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/21/2018 05:06 AM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/21/2018

Thank you! Please email me and let me know what Zach can do to earn a 5. We are always looking for ways to improve.

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service was great. The personnel are friendly and professional.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/20/2018 01:53 PM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/20/2018

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Frauke T. on 02/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"People"
Staff is usually friendly. i was a bit upset that a normal human being could not change a light bulb. (break light in the rear) A technician had todo it.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/20/2018 04:00 AM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/20/2018

We’re you upset with my staff?  Please email me and let me know. 

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Service personnel are very courteous and always explain the work that will be performed on your vehicle. I am always pleased with the results after my car has been serviced by the technicians.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/19/2018 01:19 PM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/19/2018

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sanfe"
Good job fast and efficient
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/19/2018 07:23 AM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/19/2018

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Latonia C. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I am so thankful for Brenda!"
I have been coming to this dealership since 2004, when it was a under different company. All the service reps are helpful and professional. Brenda has helped my family for over a decade. I am very thankful for Brenda’s professionalism and friendliness. Brenda always makes sure that we are taken care of and explains anything I am unsure with patience and respect. Thank you for your great customer service!!!!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/19/2018 05:49 AM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/19/2018

Thanks for those kind words. We love Brenda too !!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Elizabeth M. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service as usual
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/16/2018 06:41 PM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/16/2018

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Brian R. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good service as usual.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 12:24 PM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/16/2018

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
I always went to Tysinger, after many issue and poor service, I drive the extra distance to Hall Hyundai for excellent service.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 03:28 PM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/14/2018

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Kathleen R. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Friendly Service"
I love Hyundia in NPN, VA
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/14/2018 11:45 AM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/14/2018

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Jason T. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff, excellent fast service!"
Ever since I purchased my Santa Fe back in 2010, I don't take it anywhere but to this dealership for service! Great staff, reliable, professional! Always receive A+ treatment.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 03:18 PM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/13/2018

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Christopher K. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Really professional"
They work as quickly and efficiently as possible for you.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/13/2018 02:18 PM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/13/2018

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Amy G. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly staff "
Everyone always makes you feel extremely welcome and makes your time there enjoyable
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/13/2018 01:52 PM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/13/2018

Thank you very much !!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Craig H. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent support
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/12/2018 04:52 PM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/12/2018

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
The customer is very important and that will keep us coming back
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/12/2018 11:29 AM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/12/2018

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Betty B. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brenda makes the place great 👍. She treats everyone like family. Of course the dealerships in my opinion is the best ever but Brenda is my favorite.."
I have always received good service and respect. I am an elderly lady and their respect of that is great.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/12/2018 05:17 AM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/12/2018

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Factory recall"
I had to have work done for a factory recall and the appointment process was easy and the work was done quickly.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/11/2018 10:35 PM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/12/2018

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Michael B. on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy customer"
Vehicle was taken back for service immediately. Car returned in about 45 minutes. Never had it done any faster.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/11/2018 03:09 PM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/11/2018

thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Wanda W. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/10/2018 07:42 PM
DERRICK A P., Service Director at Hall Hyundai Newport News responded on 02/10/2018

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Displaying Review 1 - 20 of 1363 in total