Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1894 Reviews

ReScore Reviews™ (21)

ReScore
Overall Rating 4.09524/5Overall Rating 4.09524/5Overall Rating 4.09524/5Overall Rating 4.09524/5rating 4.09524
Original
Overall Rating 2.0952381/5Overall Rating 2.0952381/5rating 2.0952381rating 2.0952381rating 2.0952381
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


RW
Robert W.
Providence Forge, VA
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Great service
Service department provides great and timely service; with a great atmosphere
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/22/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

LD
Lesia D.
Hampton, VA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Always Great Service
I have been coming to Hall Hyundai since the change from Priority to Hall. The people that I encounter in the service area are always pleasant and professional. Rob Blyth is always thorough, efficient and really knowledgeable. Chris is always professional, pleasant and knowledgeable. I never wait a long period of time. I appreciate coming because I know that I will get great service. The sales area is always pleasant as well.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/22/2019

Thank you so much for those kind words. We appreciate you !!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

JH
Josephine H.
Newport News, VA
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2019 Category: Service
Excellent service
I came in for an oil change and tire rotation. Staff were very polite and I didn't wait long.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/21/2019

Please email me and let me know what went wrong.

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

PR
Pauline R.
Hampton, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
One Thing Missing
Being a senior, I look forward to coming in for my car services at Hall Hyundai. I was somewhat disappointed on my last visit because the car wash person was not there and I was unable to get this service take care of. I truly hope that this is not going to be something that is going to be taken away as a customer complimentary service.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/21/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

KM
Kimerly M.
Williamsburg, VA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Car care
The staff is very efficient and knowledgeable. They are considerate with time management of the customer.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/19/2019

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Seaford, VA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
..
..
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/19/2019

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

VB
Vickie B.
Gloucester, VA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Love Hall Hyundai service
I trust this dealerships service when I never would other dealers always the best and fair pricing 😊
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/18/2019

Thank you so much!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

CR
Christopher R.
Yorktown, VA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Excellent
The folks are super welcoming
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/17/2019

Thank you so much!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Gloucester, VA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Fast and friendly
All staff were very friendly and I was in and out within an hour.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/17/2019

Thank you very much!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

RS
Robert S.
Hampton, VA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great work and People
Always helpful
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/17/2019

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

JV
Jerome V.
Williamsburg, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Very professional
No problems
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/17/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Newport News, VA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Scheduled service
Top guality service and friendly staff
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/17/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

RP
Robert P.
Williamsburg, VA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Friendly, Prompt Service
Had my Hyundai serviced at Hall Hyundai and was definitely satisfied. Service was prompt, professional and service advisors were helpful and friendly. The waiting area was comfortable. I was kept informed on the status of my repairs. Making an appointment was seamless as well.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/15/2019

Thank you so much for the kind words!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

TS
Timothy S.
Newport News, VA
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
great dealership
The employees are nice and they did not try to sell me unneeded services.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/15/2019

Thank you so much!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Williamsburg, VA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great service as always
Wouldn't go anywhere else - great service as always!
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/15/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Virginia Beach, VA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Great service
Very happy. Will come again,
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/14/2019

Thanks Rachel !!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

JG
Judith G.
Williamsburg, VA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Awesome
Great service and very frindly customer service.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/14/2019

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

LH
Loretta H.
Newport News, VA
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Excellent
Everyone polite and helpful
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/14/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

RK
Richard K.
Newport News, VA
2004 Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Excellent staff
I’ve been going to Hall Hyundai for 15 years and have always been impressed! They don’t talk customer service, they show it. It’s always a pleasure to see Brenda and Chris!
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/13/2019

Thank you so much!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

JM
Jeffery M.
Newport News, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Oil Change
Quick service
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/13/2019

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com