Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

2196 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5rating 4.1
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
98% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


JD
James D.
Greencastle, PA
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018 Category: Service
Excellent Service
As a traveling salesman, I do not receive my schedule till the day of. I called to schedule an oil change and they were able to fit me in that morning which was perfect for my schedule. Excellent service!

EW
Eugene W.
Chambersburg, PA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018 Category: Service
Always great to deal with.
Positive folks who listen to you.

DL
Dennis L.
Chambersburg, PA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018 Category: Service
Great people - gret work!!!
Great people - great work!!!

NS
Nancy S.
Chambersburg, PA
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Excellent service and customer service
Had car detailed and inspected. Very satisfied with both.

MS
Michael S.
Waynesboro, PA
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Very cooperative staff.
I was very impressed by the flexibility of the Service Staff in moving my appointment to when I actually showed up for it. I had written the wrong day and showed up a day late. many thanks for that.

MP
Marva P.
Chambersburg, PA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Best management team I have ever encountered. From owner to salesman.
I have and will continue to recommend this dealership to friends and family. I would not even considering purchasing my vehicles anywhere else.

Verified Customer
Mc Connellsburg, PA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
good communication
great experiance
Elissa M. from Hamilton Hyundai Chambersburg responded on 09/21/2018

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that the communication was good and you had a great experience!

Thank you again!

Sincerely,
Hamilton Hyundai


EC
Edwin C.
Greencastle, PA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Great customer service
One of the best customer service experiences I've had to date.
Elissa M. from Hamilton Hyundai Chambersburg responded on 09/21/2018

Edwin,

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that the customer service was one of the best experiences you've had!

Thank you again!

Sincerely,
Hamilton Hyundai


TP
Tammy P.
Biglerville, PA
2010 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Tucson service
HAMILTON HYUNDAI IS A GREAT DEALERSHIP THE PEOPLE THAT WORK HERE ARE VERY FRIENDLY AND PERSONABLE and PROFESSIONAL !!
Elissa M. from Hamilton Hyundai Chambersburg responded on 09/21/2018

Tammy,

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that the staff at Hamilton Hyundai are very friendly, personable, and professional!

Thank you again!

Sincerely,
Hamilton Hyundai


DT
David T.
Big Cove Tannery, PA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
You are treated with courtesy & respect. We often feel we are the only customer with the treatment we receive.
Everyone that works for Hamilton Hyundai is focused on customer service; it is so refreshing to find this type of atmosphere in places of business today.
Elissa M. from Hamilton Hyundai Chambersburg responded on 09/21/2018

David,

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that you were treated with courtesy and respect!

Thank you again!

Sincerely,
Hamilton Hyundai


KW
Kayla W.
Waynesboro, PA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
The quick servicing schedule
N/A
Elissa M. from Hamilton Hyundai Chambersburg responded on 09/21/2018

Kayla,

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that the servicing schedule was quick!

Thank you again!

Sincerely,
Hamilton Hyundai


FD
Frank D.
Fayetteville, PA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Friendly and professional.
A smile and great service, what else could you ask for.
Elissa M. from Hamilton Hyundai Chambersburg responded on 09/21/2018

Frank,

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that your experience was friendly and professional!

Thank you again!

Sincerely,
Hamilton Hyundai


DS
Diana S.
Fayetteville, PA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Diana
Lisa, the service advisor was awesome! Alex, the mechanic did an great job, providing updates on needed service during the entire visit.
Elissa M. from Hamilton Hyundai Chambersburg responded on 09/21/2018

Diana,

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that Lisa was awesome and that Alex did a great job providing service during the entire visit!

Thank you again!

Sincerely,
Hamilton Hyundai


CC
Carol C.
Fayetteville, PA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Always has been excellent!
Have always been very satisfied with Hamilton Hyundai.
Elissa M. from Hamilton Hyundai Chambersburg responded on 09/21/2018

Carol,

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that your experience has always been excellent!

Thank you again!

Sincerely,
Hamilton Hyundai


SM
Steven M.
Fayetteville, PA
2018 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Fantastic service!
Thanks for always taking such great care of my car! I appreciate the last-minute inspection!
Elissa M. from Hamilton Hyundai Chambersburg responded on 09/19/2018

Steven,

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that the service was fantastic and that you appreciate the last minute inspection!

Thank you again!

Sincerely,
Hamilton Hyundai


Verified Customer
North Beach, MD
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Good!
It was good!
Elissa M. from Hamilton Hyundai Chambersburg responded on 09/19/2018

We appreciate your time and feedback. Your rating of our dealership allows us to always provide the highest level of service to our customers. If there is anything you wish to see improvements on, please contact us directly.

Thank you again!

Sincerely,
Hamilton Hyundai


SB
Sarah B.
Fayetteville, PA
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Quick service
Lisa was very helpful in getting my car in for an inspection and was a overall pleasant perky person.
Elissa M. from Hamilton Hyundai Chambersburg responded on 09/19/2018

Sarah,

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that Lisa was very helpful in getting your car in for an inspection!

Thank you again!

Sincerely,
Hamilton Hyundai


JE
James E.
Mont Alto, PA
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
treated with respect
always treated and greeted with respect
Elissa M. from Hamilton Hyundai Chambersburg responded on 09/19/2018

James,

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that you were treated and greeted with respect!

Thank you again!

Sincerely,
Hamilton Hyundai


DH
Dennis H.
Waynesboro, PA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great service and waiting time. Appointment was also o time.
This is always a pleasant experience--great service on time appointments and follow up !!!!
Elissa M. from Hamilton Hyundai Chambersburg responded on 09/19/2018

Dennis,

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that you always have a pleasant experience, and that the service was great!

Thank you again!

Sincerely,
Hamilton Hyundai


MP
Michael P.
Shippensburg, PA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great Job
Friendly and courteous staff
Elissa M. from Hamilton Hyundai Chambersburg responded on 09/19/2018

Michael,

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that the staff was friendly and courteous!

Thank you again!

Sincerely,
Hamilton Hyundai