Hanlees Hilltop Hyundai

Brought car in with appointment. Service technician was too busy moving cued up cars. Surprisingly, he also acted as service advisor. Seemed like the service department is understaffed. Didn’t even get a welcome smile from him. When car was ready fir puck up, it was not even given a wash. All four tires had different pressures - 30, 34, 31, 32

This place of business has great customer service I appreciate the way the situation was handled from beginning to end they have great communication skills and I appreciate them for getting everything done in a fashionable time, I recommend this this repair shop to anyone far as the car goes doubt not.

NOT SO GREAT, BUT MY CAR WAS SERVICED AND I WAS SATISFIED WITH THE WORK DONE ON MY CAR. THE FEMALE REPRESENTATIVE

Fantastic service - especially from Vern - he listened, cared and did exactly what was promised in the promised time frame.

I went for a standard maintenance check at the Hilltop Hyundai location. A guy named Nick served me and he was awesome! Fast and friendly. Will definitely be back.

Excellent Job Thank You!

Nobody answers the phone!
You need to know every ones cell ..
they need to dress professional..

Professional services in a timely manner.

Many years as a driver and owner of vehicles as well as a business person I think gives me some insight to my fantasy of what a good business should be. I was shocked to find that at Hilltop Hyundai. At first I was even unwilling to go there. It is a long way and not in a direction I am often likely to travel.

Thanks to Randy Hall's persuasive and patient phone conversations, I decided to give it a go. Best car buying decision I've ever made. In my lifetime so far, I have purchased more than twenty five vehicles and, my experience at your establishment is clearly the best ever. And my Hybrid has so far exceeded my expectations. Way exceeded!

The Service always has time to work with me for solutions to my vehicles and time to assist when I don't have an appointment.

Nice staff very helpful

I've been coming to Hanlees Hilltop for over 14 years, I'm on my second vehicle and I've noticed a new spirit...I'm pleased with the services and the friendly attitudes from the staff. I've always been spoiled with the cookies, and when I come in, the young lady is so willing to bake fresh cookies. I also enjoy the waiting room where there are other customers, never fails to see someone I know, or someone I meet with a wonderful and terrific attitude. Thank you for your servicing the Bay Area with great service. I can't close without mentioning Randy who sold both vehicles to me. He's a quite storm, with a win-win position. Blessings

They called me for scheduled service, performed it competently, and provided transportation from, and back to their shop on a timely basis

Great team of workers , Great customer service . I will be back.
I'm never disappointed.
I really wish I would have purchased a cheaper car at my age 74 .

There were dirty markings on the plastic, weather strips misaligned and now let air in, they couldn’t find my car when I went to pick it up. It was a mess.

the place is not great. the service prices are high. the staff is good people

Always take care of me quick and convenient

Staff was very pleasant and friendly and professional. Job was completed in a very timely manner. Great service.

I brought my car in for an oil change an oil change a couple months ago and the service person found that I needed some major work done. I am sorry I cannot remember what exactly it was but that I would have to bring my car in and leave it for the day, which I did a week or so later.
I was absolutely delighted to be given a loaner to drive for the duration of the service time which was completed by the next morning. It was fun driving the hyundia that lent me and it really helped me out not being stranded at home.
Sincerely,
Nancy James
2012 Hyundai Santa Fe

They were very professional, helpful