Overview

Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5rating 4.38

2053 Reviews

ReScore Reviews™ (57)

ReScore
Overall Rating 3.9473675/5Overall Rating 3.9473675/5Overall Rating 3.9473675/5rating 3.9473675rating 3.9473675
Original
Overall Rating 1.9649137/5rating 1.9649137rating 1.9649137rating 1.9649137rating 1.9649137
86% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
Palos Hills, IL
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Fair & professional
A+ service
Katie G. from Oak Lawn Happy Hyundai responded on 11/14/2018

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai


JH
Jeremy H.
Chicago, IL
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Fast Service
Went in for my 1st oil change, which came free, and the process was fast. No complaints
Katie G. from Oak Lawn Happy Hyundai responded on 11/14/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


JZ
Jorge Z.
Oak Lawn, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great Service
Went in and out quick for my oil change and the writer was very efficient and helpful,,,good job
Katie G. from Oak Lawn Happy Hyundai responded on 11/13/2018

Thank you for your kind words, we take great pride in making sure every customer is 100% satisfied! –Thanks from the team here at Happy Hyundai


SC
Shiela C.
Chicago, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Special attention they give you as soon as you arrive.
I've been a customer for years and I'm always pleased with the personal service the give me
Katie G. from Oak Lawn Happy Hyundai responded on 11/13/2018

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai


Verified Customer
Chicago, IL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great Job
Great service appointment !
Katie G. from Oak Lawn Happy Hyundai responded on 11/13/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


PS
Patrick S.
Evergreen Park, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Appt request is usually available.
The service manager reviewed our reward for the 1 free oil change from our 2013 purchase of the 2014 Sonata, and he gave us the key fob for 1 free oil change since we had never received it in 2013. That was appreciated.
Katie G. from Oak Lawn Happy Hyundai responded on 11/12/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


Verified Customer
Worth, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Service
Pleasant experience, friendly staff.
Katie G. from Oak Lawn Happy Hyundai responded on 11/12/2018

Hello and thank you for such a positive review! We sure are lucky to have such great customers. –Thanks from the team here at Happy Hyundai


SR
Sylvia R.
Chicago, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Syl
Great service
Katie G. from Oak Lawn Happy Hyundai responded on 11/10/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


GR
Guillermo R.
Burbank, IL
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Amazing
Amazing Service. Feel Like Family every time I walk in
Katie G. from Oak Lawn Happy Hyundai responded on 11/09/2018

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai


JK
Joan K.
Chicago, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
great people, great service
had oil change and checked fob because it does not beep. can come back at a later time to have it fixed. would have been nice to have it fixed during this visit.
Katie G. from Oak Lawn Happy Hyundai responded on 11/09/2018

Hello and thank you for such a positive review! We sure are lucky to have such great customers. Please give me a call whenever you have a moment so that we may get that key fob situation corrected! (708)382-8152 –Thanks Katie Gardner from the team at Happy Hyundai


PP
Pamela P.
Tinley Park, IL
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Service appt
Very courteous and accommodating! The service advisor Nick, is the best. So polite and explains everything thoroughly, great employee!!!!
Katie G. from Oak Lawn Happy Hyundai responded on 11/09/2018

Thank you for your kind words, we take great pride in making sure every customer is 100% satisfied! –Thanks from the team here at Happy Hyundai


Verified Customer
Oak Lawn, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Thanks
Thanks
Katie G. from Oak Lawn Happy Hyundai responded on 11/09/2018

Hello and thank you for such a positive review! We sure are lucky to have such great customers. –Thanks from the team here at Happy Hyundai


HZ
Henry Z.
Oak Lawn, IL
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2018 Category: Service
Service is poor,... sales team sells cars but the promised service follow-up is lacking.
Poor service with little concern for the inconvenience caused.
JUAN C. from Oak Lawn Happy Hyundai responded on 11/08/2018

Henry, please call me at my direct line 708-382-8151 so I can get to the bottom of the breakdown of your visit

Juan Castellanos
Service Manager
Happy Hyundai


Verified Customer
Oak Lawn, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Timely Service
Prompt and courteous service
Katie G. from Oak Lawn Happy Hyundai responded on 11/09/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


RP
Richard P.
Evergreen Park, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
15,000 mile filters and brake adjustments
Excellent all around on job and explaining what was done
Katie G. from Oak Lawn Happy Hyundai responded on 11/08/2018

 

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai


EJ
Earl J.
Chicago, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
HAPPY CUSTOMER
NICE PEOPLE IN WHICH TO DO BUSINESS WITH AND A VERY NICE ENVIRONMENT
Katie G. from Oak Lawn Happy Hyundai responded on 11/08/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


BS
Barry S.
Burbank, IL
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/07/2018 Category: Service
Go somewhere else!
I Have full roadside assistance, my car needed a battery jump and I ended up getting towed in and they had me pay for diagnostics . All that was needed was a battery jump.
Katie G. from Oak Lawn Happy Hyundai responded on 11/08/2018

Hello and thank you for taking the time to respond. I am very sorry to hear that you were dissatisfied and will have a member of our service department reach out to you before end of day to rectify this visit. Our goal is obviously to always provide 5 star visit. I look forward to speaking with you to straighten and hopefully rectify this situation. -the team at Happy Hyundai


JF
John F.
Chicago, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
2014 Santa Fe
Happy Hyundai is a dealership that I will be going to for a long time
Bought our 1st car in 2014 and have been servicing it from day one
Great customer service !
Katie G. from Oak Lawn Happy Hyundai responded on 11/07/2018

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I am sorry to hear that we did not have the part needed to fix your car in stock. Unfortunately on occasion we do have to order from a back up facility. I hope that at next service we can truly wow you and earn the all important 5 star review. A member of our service department will be reaching out to you shortly with a status update on your special ordered part.  –Thanks from the team here at Happy Hyundai


Verified Customer
Palos Heights, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Customer
Excellent Service Manager
Katie G. from Oak Lawn Happy Hyundai responded on 11/07/2018

Thank you for your kind words, we take great pride in making sure every customer is 100% satisfied! –Thanks from the team here at Happy Hyundai


SJ
Shelia J.
Chicago, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Quality Service
Oak Lawn Happy Hyundai provided excellent service during my visit. Friendly and knowledgeable staff. Definitely recommend for all your service needs.
Katie G. from Oak Lawn Happy Hyundai responded on 11/06/2018

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai