Overview

Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46
4.5

( 2776 Reviews )

ReScore Reviews™ (80)

ReScore
Overall Rating 4.1749974/5Overall Rating 4.1749974/5Overall Rating 4.1749974/5Overall Rating 4.1749974/5rating 4.1749974
Original
Overall Rating 1.9750029/5rating 1.9750029rating 1.9750029rating 1.9750029rating 1.9750029
88% Would Recommend
100% Business Response
Latest Review 33 minutes ago

Reviews


CC
Cordell C.
Chicago, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Service department
Great

Verified Customer
Chicago, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
costomer
Easy in and out
Katie G. from Oak Lawn Happy Hyundai responded on 11/18/2019

Hello and thank you for your kind words, we take great pride in making sure every customer is 100% satisfied! –Thanks from the team here at Happy Hyundai


NA
Nancy A.
Chicago, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Customer Service
I like to way I'm able to schedule any service online and just drive my car in for service. Personnel is friendly and able to answer any question regarding the vehicle.
Katie G. from Oak Lawn Happy Hyundai responded on 11/18/2019

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai


Verified Customer
Homewood, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2019 Category: Service
Convenience
Convenience
Katie G. from Oak Lawn Happy Hyundai responded on 11/18/2019

Thank you for this feedback, this is how we improve to serve you better. We value your business and will be addressing these concerns as quickly as possible. Integrity is very important to us and we are committed to exceed your expectations. Thank you again for bring this to our attention. –Thanks from the team here at Happy Hyundai


DW
Damien W.
Chicago, IL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
An Outstanding Service Experience
It's a enjoyable and delightful place too, me to get my car serviced at. My advisor was very helpful and advised me of future repairs that, I have to get done on my vehicle. I'll definitely be a long time customer from here on out.
Katie G. from Oak Lawn Happy Hyundai responded on 11/18/2019

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


JM
Jose M.
Chicago, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2019 Category: Service
Great
I think because, the engine burned oil
Katie G. from Oak Lawn Happy Hyundai responded on 11/18/2019

Thank you for this feedback, this is how we improve to serve you better. We value your business and will be addressing these concerns as quickly as possible. Integrity is very important to us and we are committed to exceed your expectations. Thank you again for bring this to our attention. –Thanks from the team here at Happy Hyundai


PS
Patrick S.
Evergreen Park, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Friendly and accommodating staff in service department.
Thank you, Ed
Katie G. from Oak Lawn Happy Hyundai responded on 11/15/2019

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai


GR
Guillermo R.
Burbank, IL
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Awesome
I believe his name was manny. Excellent & Professional service.
Katie G. from Oak Lawn Happy Hyundai responded on 11/14/2019

Hello and thank you for your kind words, we take great pride in making sure every customer is 100% satisfied! –Thanks from the team here at Happy Hyundai


NM
Natalie M.
Chicago Ridge, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Great service!
I called for an oil change and a recall they got me in right away with an appointment. The staff was very friendly and attentive, they were able to figure out my recall need and let me know how long it would be, I didn’t wait any longer than expected. I will definitely be returning to this location for further services!
Katie G. from Oak Lawn Happy Hyundai responded on 11/14/2019

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai


YF
Yolonda F.
Chicago, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Red
Very accomodating and professional.
Katie G. from Oak Lawn Happy Hyundai responded on 11/14/2019

Hello and thank you for your kind words, we take great pride in making sure every customer is 100% satisfied! –Thanks from the team here at Happy Hyundai


Verified Customer
Chicago Ridge, IL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Great place to get ur car serviced
The service department has the nicest people
Katie G. from Oak Lawn Happy Hyundai responded on 11/13/2019

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


JF
John F.
Chicago, IL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2019 Category: Service
2014 Santa Fe
Had to get tire fixed and get oil change. Would recommend car dealership for maintenance work
Katie G. from Oak Lawn Happy Hyundai responded on 11/13/2019

Hello and thank you for such a positive review! Looks like we fell a little shy from the 5 star goal, hopefully next time we can earn it! –Thanks from the team here at Happy Hyundai


AC
Amy C.
Chicago, IL
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Excellent, personal care!
Every time I'm at Happy Hyundai, the care, concern and honesty the show is exemplary, and so appreciated. I am so grateful for everyone there!!
Katie G. from Oak Lawn Happy Hyundai responded on 11/13/2019

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


JL
Jorge L.
Rockford, IL
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
all workers are very cool
I have an excellent service experience thanks
Katie G. from Oak Lawn Happy Hyundai responded on 11/12/2019

Hello and thank you for such a positive review! We sure are lucky to have such great customers. –Thanks from the team here at Happy Hyundai


BT
Bernie T.
Hometown, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019
They listen
Good people
Katie G. from Oak Lawn Happy Hyundai responded on 11/12/2019

Hello and thank you for such a positive review! We sure are lucky to have such great customers. –Thanks from the team here at Happy Hyundai


DC
debbie/ steve c.
Burbank, IL
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/12/2019
service department needs some help
brought my car in for service. Told us needing the car at 11:00 would be no problem. Brought it at 7:30. Mannie calls to tell us car was done when I ask if the radio is fixed he said what wait where are my notes. He had forgotten to write that on the ticket so now we wait. We call and call and call I finally call the sales department to get someone to answer to find out where the heck my car is as it is 3:00. They come to the phone and say oh well your car is done. We get there at 4ish and find out the time stamp on the paperwork was 1:00 and no phone call. Wont be back there anytime.
Katie G. from Oak Lawn Happy Hyundai responded on 11/12/2019

Hello and thank you for taking the time to leave a review. My name is Katie and I am an assistant to Fred Barrios the service manager. I first want to apologize on behalf of Happy Hyundai for the dissatisfying service visit. It is extremely disheartening to hear that when you came in you were not provided the 5 star service that we are always aiming for. I can assure you we are taking the necessary steps to prevent this from ever happening again. Please contact me at (708)382-8171 to further discuss this service visit and resolve this. I will attempt to reach out to you as well. Thank you for taking the time to read this.
Katie Gardner


AO
Alberto O.
Chicago, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Very attentive
Great service , very attentive and helpful.
Katie G. from Oak Lawn Happy Hyundai responded on 11/12/2019

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


FD
Fernando D.
Oak Lawn, IL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
GREAT CUSTOMER SERVICE!!!!
Hyundai goes above and beyond to keep there customers happy. They reach out and solve any problems instantly. I'm super happy with my vehicle as well.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/12/2019 Category: Service
Slightly better than average.
They take good care of you but could be done more timely. Also they did not wash my car outside and in.
ALFREDO B., Service Manager from Oak Lawn Happy Hyundai responded on 11/12/2019

Hello and thank you for taking the time to leave a review. My name is Katie and I am an assistant to Fred Barrios the service manager. I first want to apologize on behalf of Happy Hyundai for the dissatisfying service visit. It is extremely disheartening to hear that when you came in you were not provided the 5 star service that we are always aiming for. I can assure you we are taking the necessary steps to prevent this from ever happening again. Please contact me at (708)382-8171 to further discuss this service visit and resolve this. I will attempt to reach out to you as well. Thank you for taking the time to read this.
Katie Gardner


JL
Johnny L.
Chicago, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Do not change a thing keep doing what you are doing
Best shop ever
ALFREDO B., Service Manager from Oak Lawn Happy Hyundai responded on 11/12/2019

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


Verified Customer
Hometown, IL
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
They want to solve your problems
They will listen to you and work with you

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/11/2019 Category: Service
Warranty
warranty
Katie G. from Oak Lawn Happy Hyundai responded on 11/11/2019

Hello and thank you for taking the time to leave a review. My name is Katie and I am an assistant to Fred Barrios the service manager. I first want to apologize on behalf of Happy Hyundai for the dissatisfying service visit. It is extremely disheartening to hear that when you came in you were not provided the 5 star service that we are always aiming for. I can assure you we are taking the necessary steps to prevent this from ever happening again. Please contact me at (708)382-8171 to further discuss this service visit and resolve this. I will attempt to reach out to you as well. Thank you for taking the time to read this.
Katie Gardner