Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

( 233 Reviews )

96% Would Recommend
Latest Review 1 day ago

Reviews


EW
Erika W.
Alabama
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Erika said the staff are good people, do good work, and she likes the professionalism. They're very experienced at working on foreign vehicles.
This review was collected via phone interview by Customer Research Inc.

BK
Brian K.
Birmingham, AL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Brian said they were prompt, they were polite and the price was fair.
This review was collected via phone interview by Customer Research Inc.

RC
RYAN C.
Mountain Brook, AL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Quick and honest
Trent always takes care of my family’s vehicles and does a great job. Best place in homewood to have any work done on a vehicle.

LS
LYNN S.
Birmingham, AL
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Hatfield’s in Homewood
Great service. Reasonable cost. Friendly. They treat you like family. In and out same day, and my car was towed in after lunch.
Thank you!

AH
Andy H.
Mountain Brook, AL
Lexus LS 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Andy said they did what they said they were going to, at the price that was quoted.
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
Birmingham, AL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Larry said the business is straight forward. They provide reliable work, and its fixed the first time around.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
Birmingham, AL
Ford Bronco II
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
James said they do a perfect job and it is done quickly and cheaply.
This review was collected via phone interview by Customer Research Inc.

MW
MICKEY W.
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Service
Great customer services!

KB
Kelly B.
Birmingham, AL
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Kelly said the business has always taken care of issue with her vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Birmingham, AL
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Hatfield's recommendation
I've used Hatfield for over 15 years after a friend recommended them. Trent and his staff have always been reliable and honest with me.

CH
Carol H.
Alabama
Toyota Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2018 Category: Service
Carol said that she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

RN
Robert N.
Mountain Brook, AL
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Robert said the business does a good job. He really likes everyone there.
This review was collected via phone interview by Customer Research Inc.

RP
Roderick P.
Alabama
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Roderick said this business has great customer service, they are quick and they do quality work.
This review was collected via phone interview by Customer Research Inc.

AH
Andy H.
Mountain Brook, AL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Andy said the business did what they said they were going to do at the price that was quoted and he trusts the work that was performed.
This review was collected via phone interview by Customer Research Inc.

KR
Kyle R.
Alabama
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Kyle said the staff was quick, and completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JF
Jonathan F.
Mountain Brook, AL
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Jonathan said the service at this business was great. They did everything he asked them to do.
This review was collected via phone interview by Customer Research Inc.

EW
EMILY W.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Professional and Reasonable
The work on my car was completed quickly and for a reasonable fee. I am grateful for the friendly service as well as for the accuracy in the estimate that I received.

JK
Jonathan K.
Alabama
Chevrolet Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/24/2018 Category: Service
Jonathan said the staff told him one price and then called him back with another price that was triple the amount.
This review was collected via phone interview by Customer Research Inc.

LS
LYNN S.
Birmingham, AL
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Satisfaction
They listened to my description of my problem, correctly diagnosed it then repaired it efficiently and within my limited budget, in a very reasonable length of time, and had me back on the road before lunch.

RH
RANDY H.
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great Service At A Great Price!
When I spoke to the folks at Hatfield Automotive I gave them the rundown of issues the local BMW dealer shop found with my car and their estimated price. They assured me they could crush the price while offering both quality service and parts. In the end that's exactly what they did. Glad to finally have a trusted repair shop and friend in the auto repair business.