Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

2495 Reviews

ReScore Reviews™ (57)

ReScore
Overall Rating 4.2280677/5Overall Rating 4.2280677/5Overall Rating 4.2280677/5Overall Rating 4.2280677/5rating 4.2280677
Original
Overall Rating 2.3859677/5Overall Rating 2.3859677/5rating 2.3859677rating 2.3859677rating 2.3859677
93% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Ostrander, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/15/2018 Category: Service
Oil change
Friendly
JOHN W B. from Hatfield Hyundai responded on 12/17/2018

i will be in touch with soon


Verified Customer
Columbus, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Only place I take my Hyundai for service
It is easy to book an appointment online and upon arrival, service is friendly, professional, and fast. A waiting area is available with TV and beverages. Always a pleasant experience.
JOHN W B. from Hatfield Hyundai responded on 12/17/2018

Thank you for the 5 stars”


CW
Clayton W.
Columbus, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Wuick resolution of recall items
Always glad that Hatfield service writers inform me of any recall issues and fix them while i am there. Even things i did not get a notice on
JOHN W B. from Hatfield Hyundai responded on 12/13/2018

“We always appreciate positive feedback from our customers”
“When our customers leave here happy, that makes us happy”


Verified Customer
Grove City, OH
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Quick Service
Quick oil change. Nice customer service.
JOHN W B. from Hatfield Hyundai responded on 12/12/2018

Thank you for the 5 stars”
“Thank you so much for the great review”


KF
Kimberley F.
Columbus, OH
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Great service at Hatfield Hyundai
I would definitely recommend Hatfield! I bought my car here 3 years ago and drive all the way across town to get my service checks. That is all thanks to John Bricker & his capable crew. They are honest and work hard to make sure I am a happy customer! :)
JOHN W B. from Hatfield Hyundai responded on 12/12/2018

“We always appreciate positive feedback from our customers”
“When our customers leave here happy, that makes us happy”


JW
John W.
Galloway, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Fast friendly service
I have never had more professional service from someone servicing any of my vehicles. Than i did when i came in here.
JOHN W B. from Hatfield Hyundai responded on 12/11/2018

Thank you for the 5 stars”


MG
Michael G.
Columbus, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Great service!
As always, great service from a great team. Thank you TJ Gibbs!
JOHN W B. from Hatfield Hyundai responded on 12/11/2018

“Thank you so much for the great review”


CF
Catherine F.
Pickerington, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/10/2018 Category: Service
Oh yes it can!
Or not
JOHN W B. from Hatfield Hyundai responded on 12/11/2018

i will be in touch soon with you,have a great day


VG
Victoria G.
Westerville, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2018 Category: Service
Friendly
Friendly and explain things that may or may not be going on with the car. Seem to work in a timely manner.
JOHN W B. from Hatfield Hyundai responded on 12/11/2018

“Thank you so much for the great review”


RW
Robert W.
Columbus, OH
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Regular service
Timely, professional, friendly.
JOHN W B. from Hatfield Hyundai responded on 12/10/2018

“Thank you so much for the great review”


CR
Christina R.
Delaware, OH
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Great Job and fast...
They did a great job this time and got my car in quickly, thanks guys!
JOHN W B. from Hatfield Hyundai responded on 12/10/2018

“Thank you so much for the great review”


DS
Debra S.
Columbus, OH
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Quick service and friendly staff
It's always a pleasant experience when I have service done at Hatfield Hyundai. Work is done quickly and the staff is always very friendly.
JOHN W B. from Hatfield Hyundai responded on 12/10/2018

“Thank you so much for the great review”


Verified Customer
Columbus, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
great customer service
honest feedback regarding work to be done
JOHN W B. from Hatfield Hyundai responded on 12/10/2018

“Thank you so much for the great review”


RM
Robert M.
Columbus, OH
2019 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
Made things right
After a recent visit a problem did arise, but the staff quickly and professionally handled it and extended amends to rectify it. Thank you John

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/08/2018 Category: Service
Go here if you like being ignored
With three people at the service desk no one ever greeted me. I stood waiting for a while before anyone even said a word to me. Finally was told someone will get to me in a little bit. Then I was told that my sports tire would've been patched had not one nail been so close to the side wall, (dont patch sport tires) then I was accused of "d!cking" around with me car because it has 4000 miles and a list of faults. But no one offered to investigate the faults. This all happened in front of my girlfriend who never seen something like this happen to a person before
JOHN W B. from Hatfield Hyundai responded on 12/08/2018

I WILL BE IN TOUCH WITH YOU SOON OVCER THIS


TR
Thomas R.
Columbus, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Easy
They make it easy to get your car repaired or tuned. Wish locale was handier, but like the free coke and coffee.
JOHN W B. from Hatfield Hyundai responded on 12/07/2018

“Your feedback is very valuable to our dealership”


JS
James S.
Jeffersonville, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Service
Good deals and very friendly people.
JOHN W B. from Hatfield Hyundai responded on 12/06/2018

Your feedback is very valuable to our dealership”
“We are so glad your experience here was a positive one”


RS
Richard S.
Grove City, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Myself
Everything went very smoothly and quickly
JOHN W B. from Hatfield Hyundai responded on 12/06/2018

Your feedback is very valuable to our dealership”
“We are so glad your experience here was a positive one”


AS
Anna S.
Dublin, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Maintenance Appointment
They acknowledged me right away. My app was on time and were friendly and answered the questions I had and took care of everything I was there for.
JOHN W B. from Hatfield Hyundai responded on 12/06/2018

“Your feedback is very valuable to our dealership”


Verified Customer
Mount Sterling, OH
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
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JOHN W B. from Hatfield Hyundai responded on 12/05/2018

“We always appreciate positive feedback from our customers


TS
Tabatha S.
Grove City, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Great
As always great service!!!
JOHN W B. from Hatfield Hyundai responded on 12/05/2018

“Thank you for taking the time to fill out our survey”