ReScore Reviews™ (38)

ReScore
Overall Rating 4.2368395/5Overall Rating 4.2368395/5Overall Rating 4.2368395/5Overall Rating 4.2368395/5rating 4.2368395
Original
Overall Rating 2.28947/5Overall Rating 2.28947/5rating 2.28947rating 2.28947rating 2.28947
93% Would Recommend
100% Business Response
Latest Review about 12 hours ago
Nicole V. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Life savers"
When my brand new Tucson suddenly started acting strangely and I showed up at the service department without and appointment i wasn’t sure what to expect. You guys were able to take a look at my vehicle right away and had answers and a plan for me within an hour. Everyone was so nice and helpful! Definitely calmed some frazzled nerves!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/19/2018 07:33 PM
John S. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smooth service"
Excellent service at Harfield Hyundai. Went in for a recall repair and all was handled efficiently.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 10:50 AM
William O. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Update"
Very friendly and efficient. Garage is very clean and organized. Employees seem very well trained and have a great system set up. Customer lounge is comfortable. I am a first time Hyundai owner and I am very happy withy car and happy that I went to this dealership for my purchase and needs.

Thank you
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/18/2018 10:01 AM
Doug S. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/18/2018 09:47 AM
Curtis T. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Feb 14"
Work done on time, everything explained
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/18/2018 07:06 AM
Ralph C. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ralph charlton"
timely service goodexperience ,good carwash
Vehicle: 2005 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/17/2018 11:39 AM
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JOHN W B. at Hatfield Hyundai responded on 02/17/2018

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. We hope that you will continue to come to us for your vehicles service needs. Have a great day!

Claudia G. on 02/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great timely manner service"
I did not have an appointment and they got me right in.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/17/2018 06:05 AM
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JOHN W B. at Hatfield Hyundai responded on 02/17/2018

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer .We really appreciate your business and look to seeing you in the future for your vehicle needs .Have a great day!

 

Gary H. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"75000 Mile Service"
I was in for my 75000 mile service and it was done in an efficient manner as always. My thanks to my service advisor Rich.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/16/2018 05:33 PM
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JOHN W B. at Hatfield Hyundai responded on 02/17/2018

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer .We really appreciate your business and look to seeing you in the future for your vehicle needs .Have a great day!

Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly service"
Explains service needed. Does repairs quickly.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/15/2018 05:42 PM
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JOHN W B. at Hatfield Hyundai responded on 02/16/2018

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer .We really appreciate your business and look to seeing you in the future for your vehicle needs .Have a great day!

Dorothy K. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a great experience!"
Rich in the service department is very knowledgeable and helpful!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/15/2018 04:40 PM
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JOHN W B. at Hatfield Hyundai responded on 02/16/2018

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer .We really appreciate your business and look to seeing you in the future for your vehicle needs .Have a great day!

Jong K. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"techics"
good agents!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/15/2018 02:17 PM
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JOHN W B. at Hatfield Hyundai responded on 02/15/2018

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. We hope that you will continue to come to us for your vehicles service needs. Have a great day!

David W. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service done on Santa Fe"
Knowledgeable group, clean area and after servicing they washed the car.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 12:10 PM
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JOHN W B. at Hatfield Hyundai responded on 02/15/2018

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. We hope that you will continue to come to us for your vehicles service needs. Have a great day!

Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Went in for engine light"
Had my engine light go on in my 2017 Hyundai Tucson. Was not a happy camper since is is less than a year old. Staff was super helpful. Needed an alignment - again with a new car it was frustrating. $135 later I was on my way. Disappointed that my local Hyundai dealer (in my town) had not caught the alignment need when rotating my tires the last two oil changes....hmmmm??? Hatfield customer service was great!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 10:43 AM
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JOHN W B. at Hatfield Hyundai responded on 02/15/2018

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. We hope that you will continue to come to us for your vehicles service needs. Have a great day!

Roya R. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you"
Friendly associate while very professional. Also, very knowledgeable.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/15/2018 04:23 AM
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JOHN W B. at Hatfield Hyundai responded on 02/15/2018

Helpdesk-HMA@hmausa.com

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JOHN W B. at Hatfield Hyundai responded on 02/15/2018

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer .We really appreciate your business and look to seeing you in the future for your vehicle needs .Have a great day!

 

Rosemary P. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ease of Appointment, Good customer service"
I call in to make an appointment and they are always accommodating in working with your schedule. They are very friendly. They are on time. Highly recommend.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/14/2018 10:46 PM
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JOHN W B. at Hatfield Hyundai responded on 02/15/2018

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer .We really appreciate your business and look to seeing you in the future for your vehicle needs .Have a great day!

 

Bradly R. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly and true "
Came in without notice for a tire repair. Got my tire fixed and found out there was a recall. Got that fixed. All done within an hour.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/14/2018 02:13 PM
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JOHN W B. at Hatfield Hyundai responded on 02/14/2018

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. We hope that you will continue to come to us for your vehicles service needs. Have a great day!

Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service appt. on 2013 SantaFe."
As usual, service was timely and efficient. Hood recall was checked and taken care of.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/14/2018 01:41 PM
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JOHN W B. at Hatfield Hyundai responded on 02/14/2018

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. We hope that you will continue to come to us for your vehicles service needs. Have a great day!

Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks!"
I was able to get my tires rotated with the online coupon, even though I did not have the service planned, and they were able to provide me with the recall for the Brake Stopper. This isn't my normal Hyundai, since I purchased my car in Cincinnati, so am not sure where my next service will be.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/14/2018 09:44 AM
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JOHN W B. at Hatfield Hyundai responded on 02/14/2018

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. We hope that you will continue to come to us for your vehicles service needs. Have a great day!

Barbara K. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excelent customer service. Always interested I'm my autos."
Clean, service is fast, people liking people
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 09:12 PM
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JOHN W B. at Hatfield Hyundai responded on 02/14/2018

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer .We really appreciate your business and look to seeing you in the future for your vehicle needs .Have a great day!

 

James C. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful!"
Honest assessment!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 06:20 PM
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JOHN W B. at Hatfield Hyundai responded on 02/14/2018

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer .We really appreciate your business and look to seeing you in the future for your vehicle needs .Have a great day!

 

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