ReScore Reviews™ (33)

ReScore
Overall Rating 4.1212118/5Overall Rating 4.1212118/5Overall Rating 4.1212118/5Overall Rating 4.1212118/5rating 4.1212118
Original
Overall Rating 2.30303/5Overall Rating 2.30303/5rating 2.30303rating 2.30303rating 2.30303
92% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Pleasant employees
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 06:36 PM
Nancy S. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience"
Very pleased with service. Everyone is so friendly and always checking to see if there is anything you need.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 05:19 AM
Mary L. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very professional and courteous staff.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 11:34 AM
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John B. at Hatfield Hyundai responded on 11/17/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Verified Customer on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service - I would ask that the coupons not be limited to $100 since we pay above $600 for service."
I will still continue to do as much as I can for my vehicle because of the higher labor costs at dealerships with limited customer discounts. Why does a $2 tail light cost $86 at the dealership?
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 10:37 AM
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John B. at Hatfield Hyundai responded on 11/17/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Dan D. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service Was Exceptional!!!"
This was my first visit to this location, it was a great experience I will definitely be back!!!
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 08:11 AM
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John B. at Hatfield Hyundai responded on 11/17/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Karen F. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was done timely and thoroughly."
Honest and explained everything thoroughly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/16/2017 05:07 PM
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John B. at Hatfield Hyundai responded on 11/17/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Verified Customer on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service"
Eric Burnside was my service advisor and was very accommodating when I needed my back earlier than expected. Communication was excellent and he explained and broke everything out for me. Definitely better experience than expected. Thank you!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/16/2017 04:04 PM
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John B. at Hatfield Hyundai responded on 11/17/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Ted H. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly "
Good people fast service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 11:02 AM
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John B. at Hatfield Hyundai responded on 11/15/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

James H. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service/convenient location"
We purchased our 2009 Hyundai from this dealership as well as our 2013. The service has always been easy to schedule and completed as requested. I particularly like Rich H, he is wonderful to deal with.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/15/2017 07:19 AM
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John B. at Hatfield Hyundai responded on 11/15/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Gary A. on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly Team"
I was treated very well and was met with friendly staff. They gave me good information on how long the service would take and explained what was completed.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 05:55 PM
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John B. at Hatfield Hyundai responded on 11/15/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

DAVID H. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1st oil change"
In and out very quickly. Included an ECM recall at the same time.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 03:50 PM
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John B. at Hatfield Hyundai responded on 11/15/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Alice T. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great Customer Service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:29 PM
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John B. at Hatfield Hyundai responded on 11/15/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Nancy S. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful "
Great
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 06:37 PM
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John B. at Hatfield Hyundai responded on 11/14/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Andrea A. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They explain things n are very friendly "
They do a good job n let you know what else needs to be done.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/13/2017 01:18 PM
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John B. at Hatfield Hyundai responded on 11/13/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Larry R. on 11/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"COLSE TO HOME"
GOOD JOB
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/12/2017 08:54 AM
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John B. at Hatfield Hyundai responded on 11/13/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Verified Customer on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Better than last time!"
I received excellent service when bringing my Elantra in for a recall and service. My service was completed in a timely manner, and Rich was much more "customer-oriented" than the last person I dealt with at the dealership.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/11/2017 08:52 PM
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John B. at Hatfield Hyundai responded on 11/13/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Verified Customer on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thumbs up"
No problems/issues. Staff was friendly and thorough in their explanations of oil change results.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/11/2017 01:56 PM
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John B. at Hatfield Hyundai responded on 11/13/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Jocelyn S. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good job"
Technicians are friendly and knowledgeable, comfortable waiting area, fast service, appointments convenient to my schedule.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 08:06 PM
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John B. at Hatfield Hyundai responded on 11/13/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Andrea L. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Satisfied "
Great service by quickly and accurately troubleshooting the issues. Very surprised by the level of customer service and assistance with a loaner vehicle!
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 02:06 PM
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John B. at Hatfield Hyundai responded on 11/10/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Gary H. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Service"
As in the past the service was exceptional.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 11:09 AM
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John B. at Hatfield Hyundai responded on 11/09/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Displaying Review 1 - 20 of 1592 in total