Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

2916 Reviews

ReScore Reviews™ (66)

ReScore
Overall Rating 4.1666689/5Overall Rating 4.1666689/5Overall Rating 4.1666689/5Overall Rating 4.1666689/5rating 4.1666689
Original
Overall Rating 2.3484886/5Overall Rating 2.3484886/5rating 2.3484886rating 2.3484886rating 2.3484886
93% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


Verified Customer
Columbus, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Maintenance
Good and fast service very friendly employees
JOHN W B. from Hatfield Hyundai responded on 06/26/2019

We always appreciate positive feedback from our customers

John Bricker
Hatfield Hyundai

CP
Cindy P.
Circleville, OH
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Reliability they finally completed a recall that a different dealership didn't in a timely manner.
This is the first Hyundai I have owned and I really like it so far.
JOHN W B. from Hatfield Hyundai responded on 06/25/2019

We always appreciate positive feedback from our customers

John Bricker
Hatfield Hyundai

Verified Customer
Groveport, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
Great services
Great services.
JOHN W B. from Hatfield Hyundai responded on 06/24/2019

Your feedback is very valuable to our dealership

John Bricker
Hatfield Hyundai

SC
Stephen C.
Galloway, OH
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Great Customer service
Oil change and tire rotation. Free car wash. Great job everyone!
JOHN W B. from Hatfield Hyundai responded on 06/24/2019

Thank you for the 5 stars

John Bricker
Hatfield Hyundai

BB
Bruce B.
Grove City, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
GREAT Service
Great mechanics that get the job done right the fist time. I am never disappointed with the services they provide.
JOHN W B. from Hatfield Hyundai responded on 06/24/2019

“We always appreciate positive feedback from our customers

John Bricker
Hatfield Hyundai

NH
N H.
Dublin, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Awesome!!
Thank you for your help in a very stressful time!! I appreciate it!! I definitely would recommend Hatfield Hyundai.
JOHN W B. from Hatfield Hyundai responded on 06/24/2019

“We always appreciate positive feedback from our customers

John Bricker
Hatfield Hyundai

Verified Customer
Hilliard, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
2017 Hyundai Elantra Service Rating
Service Reps. have always been very courteous, honest and helpful; accurate appointment and waiting time estimates; clean and comfortable waiting area; courteous and cheerful office staff also add to the overall pleasant atmosphere. Car always comes back clean with service done correctly the first time.
JOHN W B. from Hatfield Hyundai responded on 06/24/2019

“We always appreciate positive feedback from our customers

John Bricker
Hatfield Hyundai

AD
Anne D.
Columbus, OH
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Everyone is so friendly
I had a wonderful experience when I bought my new car back in Dec. The service guys are great. Everyone is so friendly
JOHN W B. from Hatfield Hyundai responded on 06/22/2019

We are so glad your experience here was a positive one”
“We understand your time is valuable. We appreciate your feedback

John Bricker
Hatfield Hyundai

RR
Robert R.
Grove City, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Service Experience
I was able to have my service done at the scheduled time and completed to my satisfaction.
JOHN W B. from Hatfield Hyundai responded on 06/21/2019

We are so glad your experience here was a positive one”
“We understand your time is valuable. We appreciate your feedback

John Bricker
Hatfield Hyundai

Verified Customer
Galloway, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Excellent service
The problem with my Elantra was handled expediently and to my satisfaction. All is well.

Verified Customer
Hilliard, OH
2007 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/20/2019 Category: Service
X
X

Verified Customer
Canal Winchester, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2019 Category: Service
Customer service
Good customer service
JOHN W B. from Hatfield Hyundai responded on 06/20/2019

Your feedback is very valuable to our dealership

John Bricker
Hatfield Hyundai

AS
Angela S.
Circleville, OH
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Car needs
Have bought 3 different vehicles from this dealership. Always a great experience with great staff
JOHN W B. from Hatfield Hyundai responded on 06/19/2019

“When our customers leave here happy, that makes us happy”
“Thank you for taking the time to fill out our survey”

John Bricker
Hatfield Hyundai

PK
Patricia K.
Columbus, OH
2006 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
prompt and friendly service and trust what they do
Good service and always friendly and prompt and they let you know what may need maintenance in the future
JOHN W B. from Hatfield Hyundai responded on 06/19/2019

“When our customers leave here happy, that makes us happy”
“Thank you for taking the time to fill out our survey”

John Bricker
Hatfield Hyundai

Verified Customer
Hilliard, OH
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019 Category: Service
Friendly place
Friendly place
JOHN W B. from Hatfield Hyundai responded on 06/19/2019

Your feedback is very valuable to our dealership

John Bricker
Hatfield Hyundai

PT
Peter T.
Hilliard, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Hatfield Huyndai gets you safely back on the road
I have a 2012 Sonata, so it's beginning to exhibit some wear and tear at 8 years old. Been taking it to Hatfield when my nearby mechanic isn't available. I've worked with TJ and he's been great about addressing recall notices and items that need to be taken care of sooner than later, such as the steering wheel coupler, battery, alignment and tail light harness. At 175,000 miles, it will hopefully run for a while longer. They dealer has been great about follow up calls for needed repairs and schedule appointments.

Thanks again, Pete T.
JOHN W B. from Hatfield Hyundai responded on 06/18/2019

We always appreciate positive feedback from our customers

John Bricker
Hatfield Hyundai

KM
Kevin M.
Gahanna, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Hatfield service
This was a warranty repair and it was handled quickly and efficiently, and to my satisfaction. I have come to expect no less from Hatfield.
JOHN W B. from Hatfield Hyundai responded on 06/18/2019

We always appreciate positive feedback from our customers

John Bricker
Hatfield Hyundai

PW
Peter W.
Grove City, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Quick support
Quickly got me a loaner and paid for a tow before even seeing the car with engine trouble
JOHN W B. from Hatfield Hyundai responded on 06/17/2019

“We always appreciate positive feedback from our customers”
“When our customers leave here happy, that makes us happy

John Bricker
Hatfield Hyundai

Verified Customer
Columbus, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
My Visit
The service was great as always!
JOHN W B. from Hatfield Hyundai responded on 06/17/2019

“We always appreciate positive feedback from our customers”
“When our customers leave here happy, that makes us happy

John Bricker
Hatfield Hyundai

TN
Theodore N.
Columbus, OH
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Great service again!
Took my 2017 Azera in for oil change. They found a nail in my tire and fixed it. Total time waiting was only about 40 minutes.

Thanks again!
JOHN W B. from Hatfield Hyundai responded on 06/17/2019

“We always appreciate positive feedback from our customers”
“When our customers leave here happy, that makes us happy

John Bricker
Hatfield Hyundai