Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

2573 Reviews

ReScore Reviews™ (59)

ReScore
Overall Rating 4.2372856/5Overall Rating 4.2372856/5Overall Rating 4.2372856/5Overall Rating 4.2372856/5rating 4.2372856
Original
Overall Rating 2.4067766/5Overall Rating 2.4067766/5rating 2.4067766rating 2.4067766rating 2.4067766
93% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


JB
Jason B.
Hilliard, OH
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Fast and friendly service
Fast and friendly service.

MP
Marie P.
Galloway, OH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
So good, we keep coming back!
Service service service! From Sales to Service Dept! We are treated so well by all employees!
JOHN W B. from Hatfield Hyundai responded on 01/19/2019

Thank you so much for the great review”
“Your kind words are much appreciated


Verified Customer
Columbus, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Pleased with the service
I had a regular oil change on my car. I was pleased with their prompt and professional service and will return to them in the future.
JOHN W B. from Hatfield Hyundai responded on 01/18/2019

“Thank you so much for the great review”


JK
Judith K.
Westerville, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great
You have a very knowledgeable and friendly staff.
JOHN W B. from Hatfield Hyundai responded on 01/18/2019

“Your kind words are much appreciated”


NC
Nancy C.
Columbus, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
service was timely....employe was courteous....
always a pleasure to come for service
JOHN W B. from Hatfield Hyundai responded on 01/18/2019

We always appreciate positive feedback from our customers”
“When our customers leave here happy, that makes us happy”


PC
Patricia C.
West Jefferson, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Very Accommodating staff!
Went in for an oil change and they had my car done within an hour or less! Awesome group of guys in the service dept!
JOHN W B. from Hatfield Hyundai responded on 01/18/2019

“Your feedback is very valuable to our dealership


ZL
Zachery L.
Columbus, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
Very friendly and caring!
Overall, fantastic care from the staff. Shane recognized me after 8 months and that was really cool to have a follow-up personal conversation with him. 10/10 would recommend.
JOHN W B. from Hatfield Hyundai responded on 01/18/2019

“Your feedback is very valuable to our dealership


Verified Customer
Hilliard, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Jan 15 2019
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JOHN W B. from Hatfield Hyundai responded on 01/17/2019

Thank you for the 5 stars”


DW
Daryl W.
Columbus, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Very nice!
Everyone there was very nice and polite. Not a long wait either for what I was getting!
JOHN W B. from Hatfield Hyundai responded on 01/17/2019

“We are so glad your experience here was a positive one”
“We understand your time is valuable. We appreciate your feedback.”


Verified Customer
Columbus, OH
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
owner
quality service
JOHN W B. from Hatfield Hyundai responded on 01/17/2019

“Thank you so much for the great review”


MW
Mary W.
Hilliard, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
i Love Hatfield Hyundai
I always get great service at Hatfield!
JOHN W B. from Hatfield Hyundai responded on 01/16/2019

Thank you for the 5 stars”


NS
Nancy S.
Galloway, OH
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Hatfield Hyundai
Always great service.... everyone I’ve ever dealt with at Hatfield was respectful and kind!
JOHN W B. from Hatfield Hyundai responded on 01/16/2019

“We always appreciate positive feedback from our customers”
“When our customers leave here happy, that makes us happy


CP
Cara P.
Hilliard, OH
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Car servicing
My experience was great. They were upfront about any additional work needing to be done. They were pleasent and timely. I can't recommend them enough.
JOHN W B. from Hatfield Hyundai responded on 01/16/2019

“We always appreciate positive feedback from our customers”
“When our customers leave here happy, that makes us happy


SM
Sharon M.
West Jefferson, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Service review
The service was good, the technician explained things thoroughly to me when it was done. The only dislike was the wait time, which was 2.5 hours.
JOHN W B. from Hatfield Hyundai responded on 01/15/2019

Thank you for the 5 stars”


JH
Jacob H.
Columbus, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Friendly service
Friendly sevice and accommodating.
JOHN W B. from Hatfield Hyundai responded on 01/15/2019

Thank you for taking the time to fill out our survey”
“Your feedback is very valuable to our dealership”


LS
Linda S.
Grove City, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great Service
I have been very pleased with my Hyundai Santa Fe and with the service I receive at Hatfield Hyundai.
JOHN W B. from Hatfield Hyundai responded on 01/15/2019

“Thank you so much for the great review”
“Your kind words are much appreciated


MS
Matt S.
Columbus, OH
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Matt
Verry good
JOHN W B. from Hatfield Hyundai responded on 01/15/2019

“Thank you so much for the great review”
“Your kind words are much appreciated


KA
Kathleen A.
Grove City, OH
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Great job
Thanks for everything
JOHN W B. from Hatfield Hyundai responded on 01/14/2019

“We always appreciate positive feedback from our customers”
“When our customers leave here happy, that makes us happy”


JH
Jesse H.
Grove City, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2019 Category: Service
Response was outstanding to my concerns
The only thing not addressed was the moving the drivers seat out of the position of the owner's settings. I will see how things have improved next time I need service at your dealership.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/13/2019 Category: Service
Not good
Needs improvements done.
JOHN W B. from Hatfield Hyundai responded on 01/14/2019

i will be in touch soon.

JOHN W B. from Hatfield Hyundai responded on 01/14/2019

“We understand your time is valuable. We appreciate your feedback.”


ED
Earl D.
Grove City, OH
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019 Category: Service
Done in short time
Excellent
JOHN W B. from Hatfield Hyundai responded on 01/14/2019

“Your feedback is very valuable to our dealership