Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

648 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago

Reviews


BT
Bernard T.
Upper Darby, PA
Honda Accord
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2015
Misunderstanding of quote
This business is not the cheapest but they are honest and do the work that they said that they did and do it well. The check engine light has been a problem but it's Honda's problem that we're trying to remedy. Paying a little higher price to be ensured of good quality is well worth it.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/19/2015
Inspection quotes
Although your work is good, you have a tendancy to quote low and charge higher. I'd prefer the opposite. Financial surprises aren't pleasant. By the way, the check engine. Light sensor went on three days after I got the car back. It's off presently but I will notify you again if it stays on
Bill M. from Havertown Automotive responded on 09/22/2015

This car has numerous check engine light codes, we repaired the least expensive item to pass emissions test, I am sorry to see a three star rating from your visit I strive for the highest rating from all customers, I feel this rating is not justified.


JN
John N.
Havertown, PA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Old school service at its best !
Dropped off the car in the morning rough running and picked up that evening running smooth as new at a very reasonable price. Doesn’t get any better than that!

JN
John N.
Havertown, PA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Honest quick service
Outstanding!

GF
George F.
Havertown, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
George said they had excellent service.
This review was collected via phone interview by Customer Research Inc.

JK
Jeffrey K.
Havertown, PA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Jeffrey said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AJ
Aaron J.
Philadelphia, PA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Aaron said they did a very good job and he was pleased.
This review was collected via phone interview by Customer Research Inc.

RS
Ranganathan S.
Havertown, PA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Ranganathan said the staff at the business worked with her, they're flexible, and explained the cost.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Havertown, PA
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
Super honest service as always. BILLS THE BOMB ‼️🚘👌🏾👍🤟🏻
AWSOME ‼️👍🚘

DZ
Dennis Z.
Havertown, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018
Excellent Service
I am a Senior Citizen who lives in Havertown. Since being retired, I have had my Ford E-250 Inspected at 5 different places around Havertown. All said that they were Honest and Professional. At each place Tools and Other things Disappeared from the back of Van after each one. So I decided to try Havertown Auotmotive. So I sent an Email to Mike ( Owner) to Ask about the price to have my E-250 Inspected w/Exemption for Emissions. Mike gave me an Honest Price. So I gave Them a Try. Had them do an Inspection, Oil Change, Tie Rod Rt Frt, and an Alignment.
When I picked my E-250 up, I Could Not be any more Pleased with the Service. My Ford E-250 is set for another year, Thanks to Mike and His Men.
I will be Recommending Havertown Automotive to all the people I know. And if Not, JUST TELL MIKE " Dennis Sent Me"

SS
Soumit S.
Upper Darby, PA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Soumit said they were friendly, perfect, and good.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Newtown Square, PA
Land Rover LR4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
John said he trusts them with all his vehicles. They do a really great job.
This review was collected via phone interview by Customer Research Inc.

FN
Fredric N.
Havertown, PA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Fredric said the business did a good job and explained what to do if any issues came up with his AC.
This review was collected via phone interview by Customer Research Inc.

AB
Alicia B.
Upper Darby, PA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Alicia said the price was affordable, and the service was timely.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Havertown, PA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
James said the business location is convenient and he is a very good mechanic. He has been a repeat customer for years.
This review was collected via phone interview by Customer Research Inc.

BN
Ban N.
Havertown, PA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Ban said they have good service.
This review was collected via phone interview by Customer Research Inc.

JK
Jeffrey K.
Havertown, PA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Jeffrey said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
Ardmore, PA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Thomas said he has been a customer of Bill's since 1991. He has always found the service to be good. He takes his vehicles to this business for regular maintenance and for special projects. They are very conscientious, very qualified and very good technicians. He appreciates their good service.
This review was collected via phone interview by Customer Research Inc.

GB
Glenn B.
Havertown, PA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Glenn said the service was great.
This review was collected via phone interview by Customer Research Inc.

KG
Kathleen G.
Upper Darby, PA
Honda CR-V
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/20/2018 Category: Service
Kathleen said that the facility's staff was nice and courteous but she was a bit surprised at the high pricing of parts and service.
This review was collected via phone interview by Customer Research Inc.

MC
Malka C.
Havertown, PA
Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Malka said Bill the owner is knowledgeable and honest.
This review was collected via phone interview by Customer Research Inc.