ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 6 days ago
Dennis R. ReScore Review on 06/18/2014
ReScore
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Surecritic checkman logo Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Dennis said this business called him back and apologized. Dennis said he asked on both visits to look at the air conditioner but was told no, they did have the time.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 06/09/2014
Review Created: 06/11/2014
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Dennis said this business gave him an estimate with a price range of $1,000 to $3,500. They did not explain everything or go into detail. He said he felt this business did not want the job. He would not recommend this business to others for the reasons mentioned.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 06/09/2014
Review Created: 06/11/2014
This review was collected via phone interview by Customer Research Inc.
Doug H. at Hawker Automotive responded on 06/16/2014

Hi Dennis,
After our phone conversation last friday, I understand the mis-communication issue & the Shock alot of people experience when they get a bomb dropped on them like you did.
We appreciate your decision to give us another try & when you get the headlights fixed on your wife's car we'll be happy to reverse your SSI certificate.
Call me if you need my help.
If you would kindly take the time to re-score Hawker Automotive we would appreciate it.
                                    Thans Scott.

Dave I. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dave said the employees were quick and there was no delay with the service. Scott was great and helped a lot.
Vehicle: Mazda B3000
Category: Service
Service Date: 11/29/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Jeff L. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said the staff at this business did what they said they would do and everything is working well.
Vehicle: Chrysler TC
Category: Service
Service Date: 11/30/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
MAUREEN F. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service.....as usual"
Visits to your shop are always pleasant and enjoyed by me. From the quick attention to my vehicle to the great chit-chat with Scott. Having been a parts dept. manager for 42 years, it's like a walk down memory lane, listening to all the shop talk and stories I get to hear in the waiting room, I ALWAYS enjoy my visits to your business. Thank you all for your kindness and company.
Vehicle: Toyota Echo
Service Date: 12/05/2017
Review Created: 12/06/2017 06:52 PM
JIM M. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change "
found another problem, THANKS
Vehicle: GMC Sierra 1500
Service Date: 11/30/2017
Review Created: 12/01/2017 04:49 AM
Brent D. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brent said the business was good, honest, and timely.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
JANA A. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent honest service.
Vehicle: Dodge Caliber
Service Date: 11/27/2017
Review Created: 11/28/2017 11:57 PM
RAY C. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ray Crandall"
Always cordial and timely for all services
Vehicle: Isuzu Rodeo
Service Date: 11/27/2017
Review Created: 11/28/2017 11:44 AM
Milton C. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Milton said the staff was helpful, thoughtful and informative.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 11/07/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
BILL F. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable.."
Satisfied, as usual.
Vehicle: Buick LaCrosse
Service Date: 11/15/2017
Review Created: 11/20/2017 04:06 PM
Scott C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said the staff at this business was friendly and quick.
Vehicle: Ford F-150
Category: Service
Service Date: 11/15/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Tanner F. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tanner said the staff provided good customer service and acted quickly.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 11/15/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Clyne B. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Clyne said they were good.
Vehicle: Buick Regal
Category: Service
Service Date: 11/15/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
LORI H. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest, kind, fair people"
Best place to take your vehicle in for inspections, two naps, brakes, whatever your car needs they do the best! And with a smile :)
Vehicle: Toyota FJ Cruiser
Service Date: 11/16/2017
Review Created: 11/17/2017 02:03 PM
Kyndal B. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kyndal said the staff take really good care of her.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 11/10/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
BYRON G. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Locating and repairing leak"
Fearing a major engine leak, I drove straight to Hawker and placed my faith in the good hands of Scott to find and solve the problem. I left him with instructions to call for permission only if the repair was over $500.
Problem solved with only replacing the coolant reservoir cap for $19 and 1/2 hour of inspection time.
As always, great, reliable, and honest service.
Thanks to Scott and team at Hawker,
Byron Gutwein
Vehicle: Chevrolet Corvette
Service Date: 11/14/2017
Review Created: 11/15/2017 08:09 AM
ROD L. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always the best."
As always, fast and competent...thanks guys!
Vehicle: Toyota Tacoma
Service Date: 11/13/2017
Review Created: 11/14/2017 06:49 AM
SHAE M. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, excellent results "
Great service, excellent results
Vehicle: GMC Sierra 1500
Service Date: 11/10/2017
Review Created: 11/13/2017 08:28 PM
Desirae R. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Desirae said the business was really awesome. They had a fair price and they provided really good service. It was a really great experience and she is glad she went there.
Vehicle: GMC Envoy XL
Category: Service
Service Date: 10/19/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Marlena B. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marlena said their customer service was excellent,. The staff were great and timely. She was satisfied with their communication. They were thorough with explaining the problem.
Vehicle: Dodge Dakota
Category: Service
Service Date: 10/17/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 817 in total