ReScore Reviews™ (11)

ReScore
Overall Rating 4.2727273/5Overall Rating 4.2727273/5Overall Rating 4.2727273/5Overall Rating 4.2727273/5rating 4.2727273
Original
Overall Rating 1.90909/5rating 1.90909rating 1.90909rating 1.90909rating 1.90909
95% Would Recommend
Latest Review about 3 hours ago
HELEN A. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"tucson"
your employees
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 02:46 PM
Janice K. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service was excellent!"
Anytime we brought out car to be serviced it was completed in a timely manner with great customer service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:03 PM
Verified Customer on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very friendly"
Everyone goes above and beyond our expectations.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/17/2017 08:56 PM
Claire B. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness "
Hazleton Hyundai service department does a great job and are fast too. They are always very friendly!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 02:38 AM
Verified Customer on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Fast oil change
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 04:34 AM
Verified Customer ReScore Review on 11/10/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very pleased"
After voicing my concerns about a recent experience, Bob n his service dept team went above n beyond to rectify the situation n make things right. I couldn't be happier. Tx again
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 02:21 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Acceptable "
Overall a very nice place. Communication lacks in service dept however.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 02:21 PM
Robert J T. at Hazleton Hyundai responded on 11/08/2017

Sorry for your unfortunate experience here in service at Hazleton Hyundai.  Every day we work to improve our timeliness of service and our communication between our department and our customers.  I've reached out by phone to try to talk to you personally, if you didn't receive the message, please feel free to call me (Bob) at your convenience at 570.455.4304.

Verified Customer on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
My family currently owns 4 Hyundais, highly recommend
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/03/2017 06:31 PM
George N. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superior Customer Service "
This dealership not only has a superior sales department but the after sale service is also superior to all others.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/03/2017 02:14 PM
Theresa K. on 11/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Tire"
Guess they great selling to you but not after
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/02/2017 01:51 PM
Kathryn R. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and staff "
We’ve been bringing both our Hyundais here since the dealership opened almost a year ago. Both our Hyundais were purchased at a dealership about 50 miles away. They gave us a warm welcome and we consistently come here now for any service our vehicles need. We look forward to continuing our relationship with them when we anticipate purchasing or leasing a new vehicle in early 2018.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/01/2017 11:05 AM
Verified Customer on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Very nice facility! "
Great customer service! Very nice lounge area to wait for my vehicle to be fixed.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/01/2017 08:14 AM
Laurie S. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Hazleton Hyundai offers efficient, effective and friendly service. Even the waiting area is excellent - clean and bright with free coffee, multiple televisions and reading material to make the wait as painless as possible. This company does a great job.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 10/31/2017 01:05 PM
Verified Customer on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best personalized service ever received."
I was really pleased with the service here, the people were friendly, they were able to squeeze me an appointment in on the same day I scheduled. I don’t believe that I will ever get my vehicle serviced anywhere else. The service that you receive makes you want to stay with the Hyundai brand.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 10/30/2017 06:15 PM
Renee R. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly, kind"
Very friendly will service my car in hazleton hyundai again
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 10/30/2017 12:00 PM
Floyd A. on 10/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great customer service and good coffee too."
great customer service and good coffee too.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 10/29/2017 10:54 AM
Pedro M. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and comfortable "
Getting your car serviced is fast and easy. The waiting area is great with the very comfortable chairs, large tv's and free coffee
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/21/2017
Service Type: Maintenance
Review Created: 10/26/2017 03:44 AM
LEONARD D. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Doing it Right !"
Professional, courteous, and knowledgeable. Very nice atmosphere and customer center.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/24/2017 06:24 PM
Bernard S. on 10/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"clean, professional"
clean professional
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/23/2017 07:31 AM
Georgiana C. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly environment "
I have been a loyal Hyundai owner for over 5 years. My first car i purchased was from Hyundai. This dealer ship is very helpful and a great environment to be in while waiting for my car to be serviced. I want to recognize Bob from the service department. He has been so helpful and just a breath of fresh air. He knows me when i walk in and always keep the mood so light and makes me laugh. I will continue to be a loyal car owner from you just for this reason alone.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/21/2017 08:39 PM
Gary P. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly , very helpful great service"
Great service. Robert T was extremely nice ! Also loved the car wash
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 05:40 PM
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