ReScore Reviews™ (13)
When my car finally got serviced the only good part was the receptionist who was very nice to me. That’s it. Nothing else about this dealership was/is a good experience.
Wverythingns find and dandy when you buy/ lease the car but as soon as something goes wrong it’s not their fault.
Thank you for taking the time to complete the survey. I regret that you are not satisfied with the outcome. I believed when we spoke in my office that you were satisfied with the agreement we reached Help me understand what changed. Thank you, Bob
Thanks for taking the time to rate your visit to Hazleton Hyundai. I apologize that your wait time was unacceptably long. We are listening to customer feedback on this issue and are currently examining ways to improve our service and result in shorter wait times. We know your time is valuable and on your next visit will work hard to deliver the outstanding service you expect.
Thank you for taking the time to complete the survey about your recent service experience at Hazleton Hyundai. I'm sorry to hear that you're unhappy with your vehicle's appearance at this time and I regret that you were frustrated by the delay and the difficulty you had reaching us by phone. Please call me at 570.455.4304 to discuss options for moving forward with your vehicle.
Thank you for taking the time to complete the survey about your recent service experience at Hazleton Hyundai. As your Service Manager, I am responsible for the performance of the whole Service Team. I apologize that we dropped the ball for you in ordering your mirror promptly. I regret that you were frustrated by the delay and the difficulty you had reaching us by phone. I will review these issues with the Service Team and look for ways to improve our processes for better communication between Team Members and our valued customers like you. I sincerely hope you’ll give us a chance to earn back your trust on your next service visit.