Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

3831 Reviews

ReScore Reviews™ (67)

ReScore
Overall Rating 4.2985076/5Overall Rating 4.2985076/5Overall Rating 4.2985076/5Overall Rating 4.2985076/5rating 4.2985076
Original
Overall Rating 2.27273/5Overall Rating 2.27273/5rating 2.27273rating 2.27273rating 2.27273
94% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


Verified Customer
Sanford, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2019 Category: Service
Under construction
Customer lounge was dirty and not very comfortable

Verified Customer
Winter Springs, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2019 Category: Service
Service
Things were great mechanically, miss the car wash, especially because of the mini pond you have to drive in to get there!

LA
Louise A.
Winter Springs, FL
2011 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2019 Category: Service
I like the dealership.
I bought my 2011 Tucson from this dealership and they are the ONLY ones to ever service my car.

DK
Diane K.
Orange City, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Great service thank you!
In for recall item and they checked and tighten my drain plug which had a small leak. Thank you!
DAVID K Y. from Headquarter Hyundai responded on 03/22/2019

Thank you.

Sincerely,
Dave Young
Service Manager
407-688-8640

Verified Customer
Apopka, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
courteous
in and out on time.
DAVID K Y. from Headquarter Hyundai responded on 03/22/2019

Thank you.

Sincerely,
Dave Young
Service Manager
407-688-8640

Verified Customer
Sanford, FL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Prompt and courteous service
Prompt and courteous service - from setting up appointment to completing maintenance on time or before promised time.
DAVID K Y. from Headquarter Hyundai responded on 03/22/2019

Thank you.

Sincerely,
Dave Young
Service Manager
407-688-8640

BM
Beverly M.
Longwood, FL
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Great Customer Service
I moved here from Texas where I had great customer service from my Hyundai Dealership and it continues in Florida. Thank you. I have only taken my car to Hyundai Dealerships for its maintenance since purchasing it.
DAVID K Y. from Headquarter Hyundai responded on 03/22/2019

THANK YOU


BA
Barbara A.
Pt Orange, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2019 Category: Service
staff was very professional. explain to me where i am able to understand.
thank you for all you do
DAVID K Y. from Headquarter Hyundai responded on 03/22/2019

THANK YOU


Verified Customer
Winter Springs, FL
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Review
Always have excellent service. All staff very helpful.
DAVID K Y. from Headquarter Hyundai responded on 03/22/2019

THANK YOU


Verified Customer
Lake Mary, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Service for recall notice
Received a recall notice and was able to make an appointment within a few days. Service was performed within the designated time specified in the notice..
DAVID K Y. from Headquarter Hyundai responded on 03/22/2019

THANK YOU


GW
Glynita W.
Oviedo, FL
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Service personnel
Always professional, answers all my concern ‘s and do a super job of fixing what ever problem I might have
DAVID K Y. from Headquarter Hyundai responded on 03/22/2019

THANK YOU


JH
John H.
Sanford, FL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Great
Caring
DAVID K Y. from Headquarter Hyundai responded on 03/22/2019

THANK YOU


Verified Customer
Casselberry, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Quick and Easy
Despite being very busy my routine service was done in less than 45 minutes.
DAVID K Y. from Headquarter Hyundai responded on 03/21/2019

THANK YOU


CB
Cynthia B.
Casselberry, FL
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
coffee and donuts while you wait
I am a 2nd generation Hyundai owner having inherited my mother's hand-me-down Tucson when she purchased her new vehicle December 2017. I hope to someday be able to purchase my own new(er) vehicle, but until then, I feel comfortable knowing my car is being taken care of in the place it came from originally in 2007. There are a lot of unreputable places out there that do not have the best interest of me and my vehicle in mind, so I will continue to bring my car where I feel safe and appreciated.
DAVID K Y. from Headquarter Hyundai responded on 03/21/2019

THANK YOU


Verified Customer
Deltona, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Very personable service
The representative was kind, friendly, and informative i.e., what I need to do in the future
DAVID K Y. from Headquarter Hyundai responded on 03/21/2019

THANK YOU


KM
Kim M.
Lake Mary, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Service Technician Shawn Wright
The service technician is the primary reason why I continue service at the Hyundai in Sanford. Mr. Shawn Wright is courteous, fast, efficient, and I never feel like I am being sold unnecessary parts or services during my routine oil changes. I am in and out and Shawn’s service makes me feel as though he considers my time as valuable as the dealership’s time. If Shawn ever leaves this dealership, he will likely go unmatched in his service at Hyundai.
DAVID K Y. from Headquarter Hyundai responded on 03/21/2019

THANK YOU


MS
Melodie S.
Winter Springs, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
They care
I bought my car in 2013. Have been having it serviced since then with them. They do good service and are honest and not pushy. I highly recommend this dealer!!
DAVID K Y. from Headquarter Hyundai responded on 03/21/2019

THANK YOU


JH
Joe H.
Orlando, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Service Department
The service I have received has been great. Everyone has been very professional and informative as to what was going to take place with my car.

Job well done!
DAVID K Y. from Headquarter Hyundai responded on 03/19/2019

THANK YOU


Verified Customer
Winter Springs, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Customer Service
The service by the CSR exceeds my expectations.
DAVID K Y. from Headquarter Hyundai responded on 03/19/2019

THANK YOU


MR
Michael R.
Casselberry, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Very friendly, efficient and knowledgeable staff
This last service visit was handled very well as all my visits have been. There was an issue that I had to return for related to the work but it was corrected promptly and correctly.
DAVID K Y. from Headquarter Hyundai responded on 03/18/2019

THANK YOU