Headquarter Hyundai


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

2400 Reviews

ReScore Reviews™ (40)

ReScore
Overall Rating 4.2750005/5Overall Rating 4.2750005/5Overall Rating 4.2750005/5Overall Rating 4.2750005/5rating 4.2750005
Original
Overall Rating 2.28947/5Overall Rating 2.28947/5rating 2.28947rating 2.28947rating 2.28947
94% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Elaine G. on 01/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pleasant Atmosphere"
I took my 2017 Santa Fe in for the first oil change at Headquarter Hyundai. The service team was courteous and the waiting area was clean, bright and comfortable. I am super impressed that oil changes at this dealership are included- a great perk and worth the drive.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/20/2018 03:36 AM
Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thorough service-not pushy on addtl services "
I appreciate that this dealer doesn’t hammer me with all of the things my car can be serviced on. They’re thorough and provide you with a pricing estimate so you can budget for the recommended set of upcoming services rather than feeling pressured to do it all in that visit.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/19/2018 06:42 PM
Cynthia B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. Was in and out very quickly "
Great service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/14/2018
Service Type: Maintenance
Review Created: 01/19/2018 05:44 PM
Victoria C. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick "
Very quick and always keep me updated with what’s going on with my car
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 01:11 PM
Wayne S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service advisor!"
Jay Steiner is an outstanding and excellent service advisor. Schedulng an appointment is very easy and stress free. The requested work is always performed as per our discussion of the repairs. Thanks Jay!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 12:23 PM
Jennifer P. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionals and nice"
Serviceman was kind.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 10:38 AM
David Y. at Headquarter Hyundai responded on 01/19/2018

THANK YOU

Atalie A. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Promptness "
Called within hour to let me know what was needed and price with discount and warranty applied. Picked up same day.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/19/2018 07:50 AM
David Y. at Headquarter Hyundai responded on 01/19/2018

THANK YOU

Verified Customer on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Department"
Communication is very important. The service department is very good at this. Also, timeliness of work completed.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/19/2018 07:42 AM
David Y. at Headquarter Hyundai responded on 01/19/2018

THANK YOU

Thomas L. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Great service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/18/2018 08:31 PM
David Y. at Headquarter Hyundai responded on 01/19/2018

THANK YOU

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
My service representative was great I had an issue with showing up to service my car without an appointment and he resolved it for me remarkably well. I was very greatful.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 06:51 PM
David Y. at Headquarter Hyundai responded on 01/19/2018

THANK YOU

Larry T. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Good waiting area and knowable staff
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 10:03 AM
David Y. at Headquarter Hyundai responded on 01/18/2018

THANK YOU

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My thoughts"
Everyone is friendly and service oriented I’ve been coming since it was Bob Dance. Matt and Galon are super to work with.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 04:25 PM
David Y. at Headquarter Hyundai responded on 01/18/2018

THANK YOU

Roxana B. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Employees "
Friendly employees make a difference.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 02:10 PM
David Y. at Headquarter Hyundai responded on 01/18/2018

THANK YOU

Joseph K. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The service was prompt and everyone was polite. Only what was needed to be done was done (no extra charges by this excellent dealership).
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 12:43 PM
David Y. at Headquarter Hyundai responded on 01/17/2018

THANK YOU

James L. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, Thorough, Convenient"
I showed up for my morning appointment and found out that the person that fixes my car's issue was sick. No worries, Matt put me into a nice Free rental and I picked my car up promptly the following day. They even washed my car for free! Great group, recommend highly.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 10:36 AM
David Y. at Headquarter Hyundai responded on 01/17/2018

THANK YOU

Verified Customer on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"HH"
I only dropped off my vehicle and picked it up after hours. I didn't have any interaction with staff or go into the lounge. I assume it was OK.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/17/2018 08:11 AM
David Y. at Headquarter Hyundai responded on 01/17/2018

THANK YOU

Scott W. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Great work!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 05:49 AM
David Y. at Headquarter Hyundai responded on 01/17/2018

THANK YOU

Fredric K. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"JANUARY 2018 MAINTENANCE VISIT"
Service was great and prompt
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/17/2018 05:22 AM
David Y. at Headquarter Hyundai responded on 01/17/2018

THANK YOU

Hortensia G. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai is my car!"
Everyone friendly and accommodating. Excellent service and admire how knowledgeable everyone is. I have recommended and will recommend this dealership to my friends and family. My neighbor Linda went to your dealership and bought a Tucson after my suggestion.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 04:45 AM
David Y. at Headquarter Hyundai responded on 01/17/2018

THANK YOU

Annetta M. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
As soon as you arrive you are greeted promptly with a smile. The waiting area is wonderful and comfortable for adults and children. If there is anything wrong with your vehicle, they make it known in a friendly manner. They also get you in and out in a timely fashion. Wouldn't go anywhere else!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 07:17 PM
David Y. at Headquarter Hyundai responded on 01/17/2018

THANK YOU

Displaying Review 1 - 20 of 2400 in total