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Heights Mobil Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,110 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

Heights Mobil Car Care is a full-service gas station, convenience store and auto repair shop serving the Heights area of Houston. For over twenty-six years, we have been providing excellent repair work and service for our customers. With ASE-certified technicians and decades of experience, we can provide any repair that a larger Heights Mobil Car Care is a full-service gas station, convenience store and auto repair shop serving the Heights area of Houston. For over twenty-six years, we have been providing excellent repair work and service for our customers. With ASE-certified technicians and decades of experience, we can provide any repair that a larger dealership can offer, including warranty work. We make sure to invest in cutting-edge equipment and stay on top of the latest technology so our mechanics have the best tools available to work with. With four bays on-site, you will never have to wait long for your repair to be completed.

From regular scheduled maintenance and oil changes to engine repair, brakes and transmission work, we can take complete care of your car. With a friendly and experienced staff, a comfortable waiting room and competitive prices, Heights Mobil Car Care is your best option for any auto repair issues.

Established in 1986

As a family-owned business, Heights Mobil Car Care is committed to providing exceptional auto service for our friends and neighbors. We have earned a reputation over the past two decades for being a trustworthy and honest shop, and we are lucky to have customers continue to put their car in our hands year after year. Our staff takes the time to get to know each customer, so don't be surprised if we recognize you next time you come in. We try to go beyond what is expected from a car repair shop by providing outstanding service and by communicating with you throughout the repair process. Local support is important to us, so our goal is to provide the best auto repair services available in our area.
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Categories
Auto Maintenance, Repair Shop, Car Maintenance
Contact
(713) 861-0389

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
1622 W 18th St Houston, TX 77008-1525
Heights Mobil Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,110 Reviews)

AM
gravatar
AMHAD M.
Houston, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2014
verified customer Verified Customer
Highly appreciate resovling in full the problem of tie rods.
I am very thankful to the management of Heights Mobil Car Care Center for eliminating the problem of front wheels rubbing against the chassis when turned to extreme right and left at no additional cost for me.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/10/2014
Replacement parts are not researched thoroughly before placing the order!
I have been frustrated with replacing the tie rods on my Chrysler P.T. Cruiser Model 2001. The aftermarket parts eliminated the problem of steering wheel slackness, but created the problem of front wheels rubbing against the chassis when they are turned to the extreme right and left. Parts and labor cost me $602,39 and I am very unhappy with this service. I request a resolution to this problem. The chief mechanic should have done a thorough research on parts before placing the order, and later mounting them on the car! The installed aftermarket parts are incompatible!
Not Recommended
HEATHER MOUZOURAKIS &. from Heights Mobil Car Care responded on 11/22/2014 09:23 AM

Mr. Malas,
We are surprised to see your review!   As we have spoken about previously, the dealer does not service or sell the tie rods seperately.  We would have had to purchase the whole rack and pinion with the tie rods.  Your rack and pinion was fine so, in trying to save you an unnecessary expense, we ordered aftermarket.  The aftermarket tie rods we ordered were the same brand the dealer uses, but we discovered they had been redesigned.  When we spoke and explained this to you and asked how you wanted to resolve the slight issue that we were finding, you said you were ok with it because the rack and pinion cost so much more.  You have since been back we have completely resolved the mechanical issue at no cost to you.

Thank you


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