Helfman Collision Center

Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

3072 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review 1 day ago

Reviews


JL
Juana L.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Collision
Juana said the employees did a really good job and returned her vehicle clean.
This review was collected via phone interview by Customer Research Inc.

BC
Brittni C.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2019 Category: Collision
Brittini said this business was behind in submitting the supplement forms to her insurance. They had her vehicle for a month. They did not promise her a date but they told her every week that her vehicle would be ready next week. They also had to wait on parts. Ira was helpful and always answered his phone. She purchased her vehicle from them and trusted them.
This review was collected via phone interview by Customer Research Inc.

AH
Anastasia H.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2019 Category: Collision
Anastasia said the only issue was that she had to wait a little bit longer than she expected.
This review was collected via phone interview by Customer Research Inc.

SG
Santos G.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Collision
Santos said customer service was very good.
This review was collected via phone interview by Customer Research Inc.

SA
Syed A.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Collision
Syed said he appreciated the promptness. There was a 5 day delay due to parts. The staff did a great job handling the insurance. He also said the staff could improve by having a app online to update him so he did not have to call them.
This review was collected via phone interview by Customer Research Inc.

JF
Juan F.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Collision
Juan said the repair was good. He appreciates the business taking good care of him. There was a delay on the repair due to his insurance company. He said he chose this facility because he found them online.
This review was collected via phone interview by Customer Research Inc.

GC
Gloria C.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Collision
Gloria said it was a good experience.
This review was collected via phone interview by Customer Research Inc.

VH
Verna H.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Collision
Spoke with Antonio. He stated he has been happy with repairs done here on his other vehicles, and everything was great this time around as well.
This review was collected via phone interview by Customer Research Inc.

JJ
Jason J.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Collision
Jason said the staff got him in and out quickly and efficiently. They stayed on schedule and stayed on budget.
This review was collected via phone interview by Customer Research Inc.

KJ
kim j.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Collision
Kim said Laura provided very good communication and customer service.
This review was collected via phone interview by Customer Research Inc.

RW
Rohan W.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Collision
Rohan said his overall experience was exceptional. They were very quick.
This review was collected via phone interview by Customer Research Inc.

JD
Johnie D.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Collision
Johnie said the business explained everything and did a very good job.
This review was collected via phone interview by Customer Research Inc.

KM
Katherine M.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Collision
Katherine said the staff did a really good job.
This review was collected via phone interview by Customer Research Inc.

JP
Jeffrey P.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Collision
Jeffrey said this business was great. When he went to pick up the vehicle. It was clean inside and out. The work discussed was done and he added something else that was done while he waited. He was very happy, they treated him well.
This review was collected via phone interview by Customer Research Inc.

MN
Megan N.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Collision
Megan said she had no issues the repair.
This review was collected via phone interview by Customer Research Inc.

GS
Gene S.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Collision
Gene said he had a professional experience.
This review was collected via phone interview by Customer Research Inc.

DD
Daniel D.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Collision
Daniel said the staff at this business did a really good job, and the repair was quick. They were willing to work with him and overall the staff did a good job. Maria kept him updated about the status of his vehicle. He was really impressed by the staff and by the customer service. He was happy with his experience. He chose not to elaborate on his reasons for choosing this business.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Collision
Brian said that Vern and the other repair technician were great with the communication. The paint is good on this great job.
This review was collected via phone interview by Customer Research Inc.

JC
Jennifer C.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Collision
Jennifer said they were on time. She chose this business because it was where she bought her vehicle.
This review was collected via phone interview by Customer Research Inc.

JS
Joshua S.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Collision
Joshua said the business has really nice and helpful employees.
This review was collected via phone interview by Customer Research Inc.