Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

6614 Reviews

ReScore Reviews™ (128)

ReScore
Overall Rating 4.7031223/5Overall Rating 4.7031223/5Overall Rating 4.7031223/5Overall Rating 4.7031223/5rating 4.7031223
Original
Overall Rating 2.1171833/5Overall Rating 2.1171833/5rating 2.1171833rating 2.1171833rating 2.1171833
93% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


Verified Customer
Henderson, NV
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2019 Category: Service
Fast, professional service
I just went in for an oil change. I very much appreciate the fact that because I purchased my car at this dealership I do not have to pay for oil changes and a car wash is included.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/03/2019

We appreciate the review, thank you.  Please let me know what we can do on your next visit to receive a full five stars.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Great service
Service was fast and people were friendly.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/03/2019

We appreciate the great review.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

RK
Rebecca K.
Henderson, NV
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
They work hard for their customers
They work hard for their customers
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/03/2019

Thank you for the great feedback Rebecca.

James Hantl
Parts and Service Director
702-565-9571

RW
Roger W.
Las Vegas, NV
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Consistently fantastic
John has been my service advisor for over 4 years. Always is personable, always greets me by name and service is quick
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/02/2019

We appreciate the great feedback Roger.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

ED
Elaine D.
Las Vegas, NV
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Great staff
..
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/02/2019

Thank you for the nice review Elaine.

James Hantl
Parts and Service Director
702-565-9571

BL
Benjamin L.
Henderson, NV
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
5 stars
Mr Marino and Chris at the service department are very helpful!! I highly recommend this dealership to everyone.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/02/2019

Thank you for the great review Benjamin.

James Hantl
Parts and Service Director
702-565-9571

DP
David P.
Henderson, NV
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Very nice people. and good service etc.
As outlined above everybody very nice and happy with the service etc.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/02/2019

Thank you very much for the nice review David.

James Hantl
Parts and Service Director
702-565-9571

GT
Gwendolyn T.
Las Vegas, NV
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Great work
Everyone is so great and very helpful
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/02/2019

Thank you for the great review Gwendolyn.

James Hantl
Parts and Service Director
702-565-9571

DD
Della D.
Henderson, NV
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Excellent Service as Always
Bennie always exceeds our expectations for service on both of our vehicles. He keeps us appraised of any issues and is always easy to get scheduled.
Thank you Bennie!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/02/2019

Della thank you for taking the time to give Bennie some nice praise. Much appreciated.

James Hantl
Parts and Service Director
702-565-9571

MD
Michael D.
Henderson, NV
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
fast service
changed my battery in 45 min and I was out of their
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/02/2019

Glad to hear we got you in and out Michael.  Thank you for the nice feedback.

James Hantl
Parts and Service Director
702-565-9571

SK
Shari K.
Boulder City, NV
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Service
Friendly courteous great service .
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/02/2019

Thank you for the nice review Shari.

James Hantl
Parts and Service Director
702-565-9571

JB
John B.
Las Vegas, NV
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Additional service
We had a scheduled oil change....since making the appointment the AC seemed sluggish so John Ackerman had it checked and within 2 hours we left Delaership with fixed AC and Oil change.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/02/2019

Thank you for the nice feedback John.

James Hantl
Parts and Service Director
702-565-9571

GT
Gary T.
Henderson, NV
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Services
Great and timely service. Staff polite and prompt.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/02/2019

We appreciate the great feedback Gary, thank you.

James Hantl
Parts and Service Director
702-565-9571

EL
Elizabeth L.
Henderson, NV
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Great service
Excellent
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/02/2019

Thank you for the nice review Elizabeth.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Friendly staff. Great prices.
Friendly staff and good prices. Easy to schedule your service appointments.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/01/2019

Thank you for the fantastic feedback, it is much appreciated.

James Hantl
Parts and Service Director
702-565-9571

JG
Judy G.
Henderson, NV
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Excellent Experience
This dealership has the best customer service. They are always professional.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/01/2019

We appreciate the great feedback Judy.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

CM
Crystal M.
Las Vegas, NV
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Excellent Service
John always is courteous and always helpful when I come to the Superstore for service. He makes sure everything is done in a timely matter and done right. He is my favorite Service Advisor.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/01/2019

Thank you very much for the great feedback Crystal.  It is nice to hear John is providing you with great service.

James Hantl
Parts and Service Director
702-565-9571

LA
Lee A.
Las Vegas, NV
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
the service is very good
our service advisor, john ackerman, always makes sure our car needs are met. he's friendly, efficient, and does his job well.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/31/2019

We appreciate the great review Lee.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

ZK
Zaki K.
Las Vegas, NV
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/30/2019 Category: Service
They can’t fix their own cars
The navigation has not worked right since I bought the car. And it still doesn’t even after they have supposedly address the problem a few times. Find address command simply doesn’t work. No matter how you say it, without any accent, there is no chance that the car will actually come up with the address that you use sa The navigation has not worked right since I bought the car. And it still doesn’t even after they have supposedly addressed the problem a few times. Find address command simply doesn’t work. No matter how you say it, without any accent, there is no chance that the car will actually come up with the address that you say
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/30/2019

Thank you for the feedback Zaki.  I apologize that you are still having issues with your navigation.  Please know that repairing your vehicle is beneficial to all of us, and we would love to make a repair if necessary.  I will contact Hyundai on your behalf and attempt to get a resolution.

James Hantl
Parts and Service Director
702-565-9571

JA
James A.
Las Vegas, NV
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Oil Change
As always great service. Just got an oil change but they always do a great job and wash the Santa Fe with out me asking.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/31/2019

Thank you for the 5 star review James.

James Hantl
Parts and Service Director
702-565-9571