Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

6582 Reviews

ReScore Reviews™ (128)

ReScore
Overall Rating 4.7031223/5Overall Rating 4.7031223/5Overall Rating 4.7031223/5Overall Rating 4.7031223/5rating 4.7031223
Original
Overall Rating 2.1171833/5Overall Rating 2.1171833/5rating 2.1171833rating 2.1171833rating 2.1171833
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


CR
Carlos R.
Henderson, NV
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Outstanding service
First class
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/27/2019

Thank you for the nice review Carlos.

James Hantl
Parts and Service Director
702-565-9571

AC
Albert C.
Henderson, NV
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Service was great
Quick and friendly
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/26/2019

Thank you for the nice review Albert.

James Hantl
Parts and Service Director
702-565-9571

MR
Marjorie R.
Las Vegas, NV
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Great
They are great.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/26/2019

Thank you for the nice review Marjorie.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Las Vegas, NV
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
FIVE STARS
Awesome!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/26/2019

We appreciate the nice review.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

BA
Barbara A.
Las Vegas, NV
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
The Great Service
Thank you
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/26/2019

Thank you for the nice review Barbara.

James Hantl
Parts and Service Director
702-565-9571

AD
Aurora D.
Henderson, NV
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Frienly service people and knowmtheir trade very well
Just have the tow service to drop my car at the dealer during a weekend. Comes Monday check up with service advisor Bennie Pacheco and was already on top of the issue. Got my car back that same day and was an excellent experience.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/25/2019

We appreciate the great review Aurora.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

BB
Barbara B.
Henderson, NV
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Great service!
I like how there is an employee assigned to you and explains what will be done and the cost. A nice place to wait and in and out in the time they estimate for you.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/25/2019

Thank you very much for the great review Barbara.

James Hantl
Parts and Service Director
702-565-9571

RB
Robert B.
Henderson, NV
2007 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Service
// Dropped off at the end of the day with a blown A/C compressor in Las Vegas in July, and they paid for a Lyft ride home. They got the part in within a day and fixed it.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/25/2019

Thank you for the nice feedback Robert.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Outstanding service
Service writer Bennie is on the ball, always friendly and remembers my name which counts for more than you may know.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/24/2019

Thank you for the great feedback, it is much appreciated.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Service Dept
Great customer service.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/24/2019

Thank you for the great review.

James Hantl
Parts and Service Director
702-565-9571

CJ
Carmen J.
Henderson, NV
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Great service.
Everyone was very friendly, Mr Alcántara and Mr Pacheco I believe was his name, and the problem was solved in a very timely manner.
So yes, I have a very good experience.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/24/2019

Thank you for the great feedback Carmen.

James Hantl
Parts and Service Director
702-565-9571

SB
Sharon B.
Las Vegas, NV
2016 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2019 Category: Service
Overall service
Overall service was great. Had to go look to see if my car was done. It was waiting outside. Kind of took me back a little. Not really knowing how long it was there. And our guy knew we were waiting.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/24/2019

Thank you for the feedback Sharon.  I apologize for the delay in receiving your vehicle.  I believe it was simply a matter of the vehicle being brought up but the paperwork still needed to be closed.  I will make sure we do better for you next time.

James Hantl
Parts and Service Director
702-565-9571

SG
Sheryl G.
Henderson, NV
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Hyuny
Great service
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/24/2019

Thank you for the five star review Sheryl.

James Hantl
Parts and Service Director
702-565-9571

AC
Alexander C.
Henderson, NV
2014 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Fast as always
Chris and Bennie were both awesome as usual. Always get service done here.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/24/2019

Thank you for the great review Alexander.

James Hantl
Parts and Service Director
702-565-9571

JD
Joseph D.
Las Vegas, NV
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Return customer
Been buying from Henderson Hyundai for over 15 years and have always been satisfied.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/24/2019

Thank you very much for the great feedback Joseph.

James Hantl
Parts and Service Director
702-565-9571

MP
Marilyn P.
Henderson, NV
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Professional and Friendly
They are professional. They are very friendly. I was very happy with Benny.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/24/2019

Thank you very much for the nice review Mailyn.

James Hantl
Parts and Service Director
702-565-9571

DB
Doreen B.
Las Vegas, NV
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Friendly, knowledgeable, efficient employees
Always great service at Henderson Hyundai. I bought my car from them 6 years ago, have always taken it there for service, and I've never had a bad experience.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/24/2019

We appreciate the kind words Doreen.  Thank you for being a loyal customer.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Great service at a great place
Great professional service that was performed in a timely manner.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/24/2019

We appreciate the nice review.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

LK
Leanne K.
Henderson, NV
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Nearby, fast and friendly service.
Car delivered as promised.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/24/2019

Thank you for the five star review Leanne.

James Hantl
Parts and Service Director
702-565-9571

JE
Justin E.
Henderson, NV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Great Service
Easy to make an appointment online, fast and efficient check-in. Inspected the vehicle and did the routine maintenance. Great price, unbeatable compared to the local oil change operations, and with better filters and oil!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/24/2019

Good to see you again Justin.  Thank you for the nice review.

James Hantl
Parts and Service Director
702-565-9571