Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

6690 Reviews

ReScore Reviews™ (130)

ReScore
Overall Rating 4.7076951/5Overall Rating 4.7076951/5Overall Rating 4.7076951/5Overall Rating 4.7076951/5rating 4.7076951
Original
Overall Rating 2.1307644/5Overall Rating 2.1307644/5rating 2.1307644rating 2.1307644rating 2.1307644
93% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


GS
George S.
Henderson, NV
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Great service
Always friendly staff. Car was done on time under estimate price.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/07/2019

Thank you for the great feedback George.

James Hantl
Parts and Service Director
702-565-9571

GM
George M.
Henderson, NV
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Oil change
Excellent customer service.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/07/2019

Thank you for the nice review George.

James Hantl
Parts and Service Director
702-565-9571

AC
Allan C.
Henderson, NV
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Great service,as always!
My thanks to John Ackerman for the quality service,as always! You are the best my friend.

Verified Customer
Henderson, NV
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Great customer service
Went in for an oil change and check up on the trunck door as it was not lifting completely. This was for a new 2019 Santa Fe. The oil change was done and the trunck door now works perfectly.

Thank you service team.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/07/2019

We appreciate the great feedback, thank you.

James Hantl
Parts and Service Director
702-565-9571

GF
Glade F.
Henderson, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Service Needs
Service was performed in a timely manner. All went well.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/06/2019

Thank you for the nice review Glade.

James Hantl
Parts and Service Director
702-565-9571

DA
Debra A.
Henderson, NV
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Courtesy
Very pleasant and quick
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/06/2019

Thank you for the nice review Debra.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Good service
In and out , just like I like it!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/06/2019

Thank you for the five star review.

James Hantl
Parts and Service Director
702-565-9571

LR
Lashay R.
Henderson, NV
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Oil change
Bennie was helpful. Found me a coupon to save a few extra bucks. Got me in and out.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/06/2019

Thank you for the great feedback Lashay.

James Hantl
Parts and Service Director
702-565-9571

AH
Ashley H.
Henderson, NV
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Love Hyundai
I love bringing my car to Hyundai! Chris Starmer is the best!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/06/2019

We appreciate the great review Ashley.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

WF
William F.
Henderson, NV
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
service
Jared was a pleasure to work with.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/06/2019

Thank you for the nice review William.

James Hantl
Parts and Service Director
702-565-9571

MA
Maria A.
Las Vegas, NV
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Great Service
Excellent guest lounge
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/06/2019

Thank you for the nice feedback Maria.

James Hantl
Parts and Service Director
702-565-9571

LB
Laura B.
Perris, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2019 Category: Service
Ok service
Could’ve at least offered a free water
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/05/2019

Thank you for the feedback Laura.  Please know for your next visit that we always have water and donuts (while they last) for our customers.  I apologize for the miscommunication.

James Hantl
Parts and Service Director
702-565-9571

SM
Susan M.
Henderson, NV
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Great service!
The ease of scheduling, quick in and out .. always go there. Service and employees are super!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/05/2019

Thank you for the great feedback Susan, it is much appreciated.

James Hantl
Parts and Service Director
702-565-9571

KN
Kelli N.
Henderson, NV
2017 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/04/2019 Category: Service
Pushy upsales
Hyundai continually tries to push a service that’s recommended( not required because of warranty )especially when it truly does not need to be done !
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/05/2019

Thank you for the feedback Kelli.  Please know that the services recommended are all listed in your owners manual to maintain proper operation of your vehicle.  If you choose not to do recommended services that is ok, it is your car, we will not pressure you to do so.  As far as the the oil change being extremely expensive, $39 after taxes and fees is right around our operating costs for that service.  I would encourage you to find another option if cost is your only concern when servicing your vehicle.  There are other options out there, but quality is a concern with some.  Otherwise, we will continue to provide value to you with excellent service.

James Hantl
Parts and Service Director
702-565-9571

JC
Jennifer C.
Henderson, NV
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
Thank you to the service department
Always very professional, takes the time to talk with me about me concerns. Very thorough with checking my car.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/05/2019

We appreciate the nice feedback Jennifer.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

JC
James C.
Las Vegas, NV
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
Tire warranty
Quick service from Jarrod. Replaced slashed tire. No problem. JAC
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/05/2019

Thank you for the nice feedback James.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2019 Category: Service
Fast, professional service
I just went in for an oil change. I very much appreciate the fact that because I purchased my car at this dealership I do not have to pay for oil changes and a car wash is included.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/03/2019

We appreciate the review, thank you.  Please let me know what we can do on your next visit to receive a full five stars.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Great service
Service was fast and people were friendly.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/03/2019

We appreciate the great review.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

RK
Rebecca K.
Henderson, NV
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
They work hard for their customers
They work hard for their customers
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/03/2019

Thank you for the great feedback Rebecca.

James Hantl
Parts and Service Director
702-565-9571

RW
Roger W.
Las Vegas, NV
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Consistently fantastic
John has been my service advisor for over 4 years. Always is personable, always greets me by name and service is quick
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/02/2019

We appreciate the great feedback Roger.  Thank you.

James Hantl
Parts and Service Director
702-565-9571