Heritage Body and Frame Pond Springs

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1038 Reviews

95% Would Recommend
Latest Review over 1 year ago
Review for Heritage Body and Frame Pond Springs
Thomas B. on 05/23/2013
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"Terrible communication"
I dropped my car off overnight for them to take a look at my car after having an accident. The car still ran fine and the damage was almost unnoticeable. I mentioned on the phone before I dropped the car off that I didnt want to get the repairs done if they were expensive and was told that they can't do partial repairs. I expected to get a call estimating the cost to complete the work but instead, I got a call in 4 days saying that the work was completed without ever hearing an estimate or signing off on the repairs that needed to be done. Now I am stuck with a very expensive bill for work that didn't need to be done. These guys are grade A scam artists and I feel swindled. I will never go here again and will never recommend them to someone.
Service Date: 05/23/2013
Review Created: 05/23/2013 07:03 AM