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Heritage Body and Frame Pond Springs

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,038 Reviews)
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Business Details

Contact
(512) 331-1399
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Business Hours

* Central Time (US & Canada)
12952 Pond Springs Austin, TX 78729
Heritage Body and Frame Pond Springs' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,038 Reviews)

NG
Noel G.
Austin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2014
verified customer Verified Customer
Category: Collision
Spoke with Mary. She said the outcome of the repairs was great. Her vehicle looked very nice. They took longer than expected to get her vehicle repaired. She was already made aware when she dropped it off on Wednesday that it might be ready on Friday. It was ready on Tuesday. She was in Dallas and not in Austin. She picked it up on Thursday. She was not in a hurry so that was okay. They emailed her when the vehicle was ready to be painted. They kept her updated with the progress of the repairs. That was nice. The staff was very nice. They were already waiting for her with the vehicle. The work was done quickly.
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