Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

493 Reviews

96% Would Recommend
Latest Review over 1 year ago

Reviews


AF
Amber F.
Texas
Verified Customer
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08/19/2014 Category: Collision
Amber said she was really satisfied. They made her experience easy. Her vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

BJ
Bindu J.
Texas
Verified Customer
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08/16/2014 Category: Collision
Bindu said this business was quick.
This review was collected via phone interview by Customer Research Inc.

JR
Jacquelyn R.
Texas
Verified Customer
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08/14/2014 Category: Collision
Jacquelyn said the staff at the facility was so nice and so sweet. Every time she goes there, they go above and beyond for her.
This review was collected via phone interview by Customer Research Inc.

TG
Terrence G.
Texas
Verified Customer
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08/14/2014 Category: Collision
Terrence said the business had a problem getting parts and it took at least one month to get his vehicle back. He did not elaborate as to the length of the delay. He said he had no problems and he was kept informed.
This review was collected via phone interview by Customer Research Inc.

AO
Ana O.
Texas
Verified Customer
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08/07/2014 Category: Collision
Ana said this business is quick and they did a good job.
This review was collected via phone interview by Customer Research Inc.

SW
Sherryl W.
Texas
Verified Customer
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07/22/2014 Category: Collision
Sherryl said they did a great job and it was also done in a timely manner. She was very happy to take her vehicle in because they had the lowest prices.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
Texas
Verified Customer
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07/18/2014 Category: Collision
Spoke with Rebecca. She said this business is very professional, accommodated her with transportation, was easy to work with and did a really good job.
This review was collected via phone interview by Customer Research Inc.

NB
Nancy B.
Texas
Verified Customer
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07/11/2014 Category: Collision
Spoke with Angela. She said they were really nice to keep her informed. They did good work and had great customer service. Some of the parts were received damaged, but they took care of this in a timely manner. They made it very easy for her. Her vehicle looks beautiful and like new. This was the best experience. She wanted to thank this business. She was extremely satisfied.
This review was collected via phone interview by Customer Research Inc.

DR
Dan R.
Texas
Verified Customer
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07/09/2014 Category: Collision
Dan said from start to finish the facility staff was personable, treated him well and did not give him a runaround. Overall, it was a great experience.
This review was collected via phone interview by Customer Research Inc.

TB
Trisha B.
Texas
Verified Customer
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07/03/2014 Category: Collision
Trisha said they have exceptional service.
This review was collected via phone interview by Customer Research Inc.

MM
Maria M.
Texas
Verified Customer
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07/01/2014 Category: Collision
Maria said they were really good. She said the gentleman at the Leander location took care of her quickly and was really helpful. The vehicle was delayed because she was told it took awhile to get the vehicle to the alignment shop. She did not elaborate as to the length of the delay.
This review was collected via phone interview by Customer Research Inc.

RD
Randy D.
Texas
Verified Customer
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07/01/2014 Category: Collision
Randy said this business did everything they said the were going to do. His vehicle looks good.
This review was collected via phone interview by Customer Research Inc.

KM
Kristine M.
Texas
Verified Customer
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06/27/2014 Category: Collision
Kristine said her vehicle was relatively new and this business fixed it to a pristine condition. She would return if needed. In addition to being professional, they pay attention to details.
This review was collected via phone interview by Customer Research Inc.

ES
Elliott S.
Texas
Verified Customer
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06/27/2014 Category: Collision
Elliot said they were friendly. The vehicle was ready two days early. It was easy to talk with the staff.
This review was collected via phone interview by Customer Research Inc.

CR
Connie R.
Texas
Verified Customer
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06/14/2014 Category: Collision
Connie said this business got it done and they kept her updated on what was going on with her vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Texas
Verified Customer
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06/11/2014 Category: Collision
Mike said his experience was fantastic. The staff was friendly, professional and straightforward. They laid everything out and did everything to save him some money. The repair looked brand new and it was ready earlier than promised. He has already recommended this facility because they have integrity, great value and great customer service. He mentioned his daughter even thought he had gone out and bought her a new vehicle.
This review was collected via phone interview by Customer Research Inc.

TM
Thomas M.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2014 Category: Collision
Thomas said they repaired his radiator but for some reason his coolant light came back on. He is not sure whether they filled the fluid for it or if there is something else wrong that caused the light to come back on. He is going to fill the coolant fluid up to see if it will resolve the issue with the light. He chose not to evaluate the quality of the repair.
This review was collected via phone interview by Customer Research Inc.

SB
Sean B.
Texas
Verified Customer
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06/02/2014 Category: Collision
Sean said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RR
Renju R.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2014 Category: Collision
Renju said there was a delay of 8 days due to parts but the facility did a really good job. There is a marker stain on the back seat left by the facility but he has already spoken with Justin about this. Justin told him it should come out with plain water. He has not been able to remove the stain yet but he has not really tried that hard to. Hopefully it does come out. He did not have an estimate prepared by the facility, only by the insurance company.
This review was collected via phone interview by Customer Research Inc.

WC
Warren C.
Texas
Verified Customer
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05/29/2014 Category: Collision
Spoke with Mary. She said everyone at this business was very nice and they answered all her questions.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 493 in total