Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

493 Reviews

96% Would Recommend
Latest Review over 1 year ago

Reviews


TF
Travis F.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2013 Category: Collision
Travis said considering the situation, they made it a good experience. They kept him informed the whole time. He found them through their good online reviews.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2013 Category: Collision
Bill said all the repairs ran smoothly.
This review was collected via phone interview by Customer Research Inc.

ZB
Zach B.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2013 Category: Collision
Zach said they had really great customer service at this business and they took care of him pretty well. One of the managers went above and beyond what they are suppose to do. He did somethings that were not required by him to be done but they did them anyway. They treated him as a respected and valued customer.
This review was collected via phone interview by Customer Research Inc.

GW
Greg W.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2013 Category: Collision
Greg said the service was good. He has been to this business a lot of times in the past and they have always done top quality work.
This review was collected via phone interview by Customer Research Inc.

EW
Elizabeth W.
A, TX
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/04/2013 Category: Collision
Elizabeth said she was not very impressed with the customer service. She said the customer service was bad. She chose not to elaborate. They did a good job on the repair. Her vehicle was ready a week and a half late and they were not very clear about why. She said there was a parts delay. She was not kept informed during the repair process. She had to call for updates, they did not call her. The personnel were not very friendly and amiable. She will not recommend this business based on this experience.
This review was collected via phone interview by Customer Research Inc.

HE
Hans E.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2013 Category: Collision
Hans said he wanted his friend to work on his vehicle and he was happy with the outcome. The vehicle was ready a couple of days late because they had to order some more parts.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2013 Category: Collision
Robert said this business did a nice job. They did the work in the time promised and for the estimated price. He did not need to be kept informed, since the service only took one day. He would absolutely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

JB
Jason B.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2013 Category: Collision
Jason said they washed the vehicle and shampooed the carpet. He said little things like that exceeded his expectations. They did not tell him how long the work would take, but the work was done before he thought it would.
This review was collected via phone interview by Customer Research Inc.

GT
Gina T.
Texas
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/22/2013 Category: Collision
Gina said they never called to keep her updated and the work took about a week longer then she was promised because the insurance company only paid for a refurbished headlight. She said there is still a light that's on to indicate that her headlights are not working. She has been waiting on them to call after they talk to her insurance company. She said they have not called, so she will have to call them again.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2013 Category: Collision
David said the business went above and beyond to make sure his vehicle was taken care of. His vehicle was ready a day and a half later than promised because of an insurance company delay.
This review was collected via phone interview by Customer Research Inc.

SP
Scott P.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2013 Category: Collision
Scott said they did a pretty good job and he does not have any complaints. The experience was good. He said he can see a little smudge on the taillight.
This review was collected via phone interview by Customer Research Inc.

GR
Garnet R.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2013 Category: Collision
Spoke with Kevin. He said they were great. His vehicle looks like it is brand new. The employees were great.
This review was collected via phone interview by Customer Research Inc.

GY
Gita Y.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2013 Category: Collision
Gita said the customer service is really good and the work was good.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2013 Category: Collision
Spoke with Gale. She said they did an excellent job at this business and she was very happy with the service she received.
This review was collected via phone interview by Customer Research Inc.

JP
Jerrica P.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2013 Category: Collision
Jerrica said they did really well.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2013 Category: Collision
Mike said he was happy with the quality of the work.
This review was collected via phone interview by Customer Research Inc.

JR
Jodi R.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2013 Category: Collision
Jodi said they were very responsive. They did good work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

DC
Donnika C.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2013 Category: Collision
Donnika said she thought they gave excellent customer service.
This review was collected via phone interview by Customer Research Inc.

RA
Robert A.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2013 Category: Collision
Robert said the repairs were done to his specifications and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

FB
Francis B.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2013 Category: Collision
Francis said they did a pretty good job on. His vehicle took 2 and a half weeks longer than promised due to a parts delay. His windshield wiper fluid no longer works after going to this business and he plans on calling them about it so they can take a look at his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 140 of 493 in total