Heritage Body and Frame

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

491 Reviews

97% Would Recommend
Latest Review 6 months ago
Review for Heritage Body and Frame
Michelle T. on 06/04/2011
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Michelle was not kept adequately informed because she had filled out a form that told them how often she wanted to be updated, however, she never heard a word from them. She ended up having to call this business the day before she was supposed to get it so she could see if it was ready. She was not satisfied with the thoroughness of the person that prepared her estimate due to the fact that it did not seem like he spent that much time to look at it. He just came out to take a quick look at it and then proceeded to make her estimate, she is not sure how this job works but it seems like it should have taken more time. She was not satisfied with the communication due to the fact that they did not update her. She would probably not recommend this business for all the reasons already mentioned.
Category: Collision
Service Date: 05/06/2011
Review Created: 06/04/2011
This review was collected via phone interview by Customer Research Inc.