Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

830 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.1304339/5Overall Rating 4.1304339/5Overall Rating 4.1304339/5Overall Rating 4.1304339/5rating 4.1304339
Original
Overall Rating 2.04348/5Overall Rating 2.04348/5rating 2.04348rating 2.04348rating 2.04348
95% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


Verified Customer
Chillicothe, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
great staff makes the difference!!
The Service guys are always great, courteous, quick and friendly. they make you feel like family! Keep up up the great work team Herrnstein!!

Verified Customer
Chillicothe, OH
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019 Category: Service
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MR
Malinda R.
Hamden, OH
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Fast, quality service
Friendly, knowledgeable, and quick service. Helpful with all my questions.

TC
Timothy C.
Chillicothe, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Outstanding!
The service department took care of the issue and made sure everything was done correctly and in a timely fashion.

RP
Roger P.
Peebles, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Herrnstein Hyundai is the only place I will buy a car
The work is excellent and they take wonderful care of my SanteFe. Everyone there is so nice and treat me special.
JEFFREY C. from Herrnstein Hyundai responded on 03/19/2019

Those are comforting remarks to start my day. Thanks for those and thanks for your business. 


KF
Kenneth F.
Ray, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Excellent
Friendly service
JEFFREY C. from Herrnstein Hyundai responded on 03/19/2019

Thank you for responding to the survey. We really do use this information to help us get better at what we do. 


TR
Thomas R.
Kingston, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
satisfied
close to home
JEFFREY C. from Herrnstein Hyundai responded on 03/19/2019

Glad you live close. Come on in sometime and have coffee on us. 


BV
Barbara V.
Stout, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Got right to it
Great quick service
JEFFREY C. from Herrnstein Hyundai responded on 03/19/2019

Great quick service. Doesn't get alot better than that. 


Verified Customer
Frankfort, OH
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
🌟🌟🌟🌟🌟
Great service
JEFFREY C. from Herrnstein Hyundai responded on 03/19/2019

Great Service. Those are music to my ears. Thanks for completing the survey and thanks for your business.


LM
Lee M.
Chillicothe, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Excellent at there job and always willing to help and always friendly
I love this place

Verified Customer
Greenfield, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
well organized, efficient
work was done in a timely manner
ERICK N. from Herrnstein Hyundai responded on 03/15/2019

Thank you! We appreciate your business!


Verified Customer
Chillicothe, OH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
The best.
Very friendly and on time. Can't say enough good about them
ERICK N. from Herrnstein Hyundai responded on 03/15/2019

Thank you! We apreciate your business!


DW
David W.
Jackson, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
hyundai
they are very friendly and knowledgable
JEFFREY C. from Herrnstein Hyundai responded on 03/13/2019

That is a great observation on your part. We appreciate informed customers. 

Thank you so much for noticing and thanks for your business. 


NK
Neil K.
Williamsport, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Work was done as expected in a timely manner
They did what they said they were going to do in a timely manner
JEFFREY C. from Herrnstein Hyundai responded on 03/13/2019

Those are great comments for me to read. Thanks so much for them. 

Tell me what we could have done better to get that 5th star. That is what we strive for. 


KB
Kathleen B.
Logan, OH
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Great Service, excellent vechicles
I am anxiously awaiting the debut of the new Palisade. My 2017 Santa Fe is great but it is time for a new Hyundai!
JEFFREY C. from Herrnstein Hyundai responded on 03/12/2019

Thank you so much for the response. We are all awaiting the arrival of our new models. Can't wait. 


AC
Andy C.
Ray, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Great Service.
They are close to home and always my first choice.
JEFFREY C. from Herrnstein Hyundai responded on 03/11/2019

Thanks for responding to the survey. We really do use this information to make us a better place to shop. 
Thanks for your business. 


JD
John D.
Chillicothe, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
GREAT ATMOSPHERE
MR.COLEMAN ALWAYS GOES OUT OF HIS WAY TO MAKE SERVICE ON OUR CARS A PLEASANT EXPERIENCE!!!!!
JEFFREY C. from Herrnstein Hyundai responded on 03/11/2019

Well my heart is just beaming right now Thanks for the compliment and thanks for your business. 


AB
Andrew B.
Greenfield, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Professionalism & Courteous
Very cooperative and helpful.
JEFFREY C. from Herrnstein Hyundai responded on 03/08/2019

Thank you for those comments. I will pass that on to our team. Until next visit, thanks for your patronage. 


MS
Mandy S.
Reynoldsburg, OH
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Very Friendly
Very friendly. Always happy to answer questions and always smiling.
JEFFREY C. from Herrnstein Hyundai responded on 03/07/2019

All the way from Reynoldsburg Ohio. We appreciate that so much. The face you complimented us and that you came a long way to service your vehicle. 

It means alot. 


JC
Jerry C.
Washington Court House, OH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Great
The people in the work place
JEFFREY C. from Herrnstein Hyundai responded on 03/07/2019

You think we're great. We think you are the greatest. Thanks for your business. We look forward to your next visit.