Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,206 Reviews)

ReScore Reviews™ (26)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
96% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


DM
David M.
Greenfield, OH
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020 Category: Service
Unable to rate fairly do to Covid 19
Covid 19 oil change
JEFFREY C. from Herrnstein Hyundai responded on 09/16/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


BS
Bonita S.
Chillicothe, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2020 Category: Service
Outstanding Service
My recent visit to Herrnstein Hyundai was outstanding. Excellent customer service, service department did a great job and overall I ad a fantastic appointment!
JEFFREY C. from Herrnstein Hyundai responded on 09/16/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


TW
Tonya W.
Londonderry, OH
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2020 Category: Service
Friendly staff
Love how friendly staff is when you walk in.
JEFFREY C. from Herrnstein Hyundai responded on 09/08/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


Verified Customer
Otway, OH
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020 Category: Service
Customer got life
My second new Hyundai as of 2019. I will only buy Hyundai due to complete satisfaction overall.
JEFFREY C. from Herrnstein Hyundai responded on 09/02/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


RL
Roger L.
Rockbridge, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020 Category: Service
Excellent service and customer care
Every time I have my Hyundai Sonata in for service at Herrnstein Hyundai in Chillicothe, OH, the staff is extremely friendly and courteous. The facility is always clean and bright. The Service Department always explains what they're going to do and then reviews the service work after it's finished. Wait time is usually less than what they estimate.
JEFFREY C. from Herrnstein Hyundai responded on 09/01/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


BC
Barbara C.
Jackson, OH
2016 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2020 Category: Service
Friendly service department
They have fast and friendly service
JEFFREY C. from Herrnstein Hyundai responded on 08/28/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


CC
Connie C.
Circleville, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2020 Category: Service
Went in for service and left with a new vehicle
Very pleased with service and sales
JEFFREY C. from Herrnstein Hyundai responded on 08/28/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


AM
Angela M.
Chillicothe, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020 Category: Service
Great Service
Everyone was awesome!
JEFFREY C. from Herrnstein Hyundai responded on 08/25/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


EG
Ethel G.
Circleville, OH
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020 Category: Service
Facility is clean and staff is courteous and friendly
Staff is friendly and courteous
JEFFREY C. from Herrnstein Hyundai responded on 08/25/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


AB
Angela B.
Point Pleasant, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020
Great,friendly service
The people were very nice and helpful.They treat you like family.Jamie was my sales person and she was GREAT.Very thoughtful and friendly.
JEFFREY C. from Herrnstein Hyundai responded on 08/25/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


JD
John D.
Chillicothe, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020 Category: Service
BEST SERVICE DEPT.
THE BEST EMPLOYEES
JEFFREY C. from Herrnstein Hyundai responded on 08/25/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


GA
Gretchen A.
Frankfort, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2020 Category: Service
Exceptional service
I bought my 2017 sonata brand new from this dealer. They are the only ones who have serviced my vehicle. Will not go to anyone else.
JEFFREY C. from Herrnstein Hyundai responded on 08/25/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


BJ
Beth J.
Circleville, OH
2017 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2020 Category: Service
Everyone is very helpful and courteous.
Great job! :)
JEFFREY C. from Herrnstein Hyundai responded on 08/17/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


MS
Mark S.
Jackson, OH
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2020 Category: Service
Great service
I've got very good service and will return on sure
JEFFREY C. from Herrnstein Hyundai responded on 08/04/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


GR
Gregory R.
Lucasville, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020 Category: Service
Great dealership!
Always pleased with Heernstein’s service!
JEFFREY C. from Herrnstein Hyundai responded on 07/29/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.