Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

239 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


GL
GREG L.
Canton, OH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Great customer service.
They dropped me off while me car was being worked on and picked me up when it was done.

TH
TOM H.
Canton, OH
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018
Great service
For a last minute notice the service was very good.

DP
DON P.
East Canton, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2018
Personalized customer service.
Good service as usual. Very glad you noticed the problem with the Air Conditioning Unit. If it had gone unnoticed it would have caused a major problem to the engine.

FS
FREDRICK S.
Canton, OH
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018
Honest assessment. Dependable service. Congenial work crew.
I had no doubt when I took my car back in that the problem would be rectified.
It was a simple issue of a faulty bulb. These things can occur in any public service business.
You can trust their expertise.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/17/2018
Most Recent contact
I have always had excellent customer service and repairs.
However, this time I thought the left brake light was functioning.
I assumed it was tested.
Friday I was lead in a car pool. After arriving, everyone following reported to me the left brake light was NOT working.
I will be calling for it to be checked.
Thank you, Judy Southwood
Marty L. from Hills And Dales Auto Care Inc responded on 03/26/2018

Judy,
Thank You stopping back in. We replaced a faulty bulb, re-checked
lamps. All good at this time.
Thank You
Marty


BS
Bill S.
Canton, OH
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Bill said he was very satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

SS
Sybil S.
Canton, OH
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Sybil said the staff is nice. They're accommodating, they explain things, and they are pleasant about it.
This review was collected via phone interview by Customer Research Inc.

MK
Marcella K.
Canton, OH
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Marcella said the service was the best. The employees took good care of her vehicle. She liked the work they provided.
This review was collected via phone interview by Customer Research Inc.

MD
Megan D.
Uniontown, OH
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Megan said this business is the best. She appreciates them.
This review was collected via phone interview by Customer Research Inc.

BP
BOB P.
Massillon, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018
Friendliness and helpfulness of staff.
I took my car in for an oil change, fortunately the mechanic found a gasket that was causing a leak. If this leak would have gone unnoticed, the repairs would have been much more costly then the replacement of the gasket!

TH
Tim H.
Canton, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Tim said he had a good experience. He stated he'd like the business to offer a courtesy shuttle.
This review was collected via phone interview by Customer Research Inc.

MK
Matt K.
Canton, OH
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Matt said the business took care of his needs and he had no issues. The service was quick and fast.
This review was collected via phone interview by Customer Research Inc.

DW
Donald W.
East Canton, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Donald said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.

SD
STEVE D.
Canton, OH
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Honesty, quick response, explanation
Friendly, helpful, respectful, honest, try money saving fixes first.

SH
Stefie H.
Massillon, OH
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Stefie said she has always been very pleased with them.
This review was collected via phone interview by Customer Research Inc.

RL
Rob L.
Canton, OH
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Rob said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.

GL
GREG L.
Canton, OH
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2018
Excellent service!
They got me an appointment at a convenient time for me, got me in on time, and done on time.

AB
ADAM B.
Massillon, OH
Pontiac G5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
Friendly Knowledgeable Staff
Honest and up front
Marty L. from Hills And Dales Auto Care Inc responded on 02/24/2018

Thank You!!


CH
CATHY H.
Canton, OH
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018
Fair Price and Good Work
I have always found the staff at Hills and Dales Auto Care Inc to be friendly and efficient. They have provided work on three vehicles that I have owned and I've always been satisfied with their work. I especially appreciate their transportation service and their loaner car service.
Marty L. from Hills And Dales Auto Care Inc responded on 02/24/2018

Thank You!


JA
John A.
Ohio
Cadillac CTS Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
John said they provided good care and answers. Their prices were decent.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 02/24/2018

Thank You John!!!!


DP
DON P.
East Canton, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018
Personalized customer service.
Problem with not running properly was resolved. Who would believe mice had built a nest in the intake manifold. The Ranger Pickup runs really good now. Really appreciate your good work.
Marty L. from Hills And Dales Auto Care Inc responded on 02/24/2018

Thank You Don and Gail!!!