Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

238 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 12 days ago

Reviews


FS
FREDRICK S.
Canton, OH
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018
Honest assessment. Dependable service. Congenial work crew.
I had no doubt when I took my car back in that the problem would be rectified.
It was a simple issue of a faulty bulb. These things can occur in any public service business.
You can trust their expertise.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/17/2018
Most Recent contact
I have always had excellent customer service and repairs.
However, this time I thought the left brake light was functioning.
I assumed it was tested.
Friday I was lead in a car pool. After arriving, everyone following reported to me the left brake light was NOT working.
I will be calling for it to be checked.
Thank you, Judy Southwood
Marty L. from Hills And Dales Auto Care Inc responded on 03/26/2018

Judy,
Thank You stopping back in. We replaced a faulty bulb, re-checked
lamps. All good at this time.
Thank You
Marty


VA
Victoria A.
Canton, OH
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Victoria said she had very good service from the business and will keep going back. She has been a customer for 7 years. She said they were courteous, got her in as soon as they could and they always give her an estimate. They fixed the problem with her vehicle and she was very happy with them. She said she wishes the prices were lower but, it was the standard of what others charge.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 10/11/2019

Thank You Victoria


JW
Jane W.
North Canton, OH
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Jane said she has always received great service from the staff.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 10/11/2019

Thank You Jane!!


MF
MARK F.
Canton, OH
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
Mini
Always Great Service at a Fair price
Marty L. from Hills And Dales Auto Care Inc responded on 10/04/2019

Thank You Mark!!


MD
Mark D.
Euclid, OH
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Mark said the employees have been consistently honest. Marty did an awesome job and it's a pleasure doing business with him.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 10/04/2019

Thank You Mark!!!!


JG
JEANETTE G.
Massillon, OH
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2019
Honest and reliable
I made an appointment for a front end alignment and asked for the car to be checked for some other related problems. Jeff let me know what needed fixed now and what could wait. My vehicle has no more shimmy and pulling! I always appreciate their honesty.
Marty L. from Hills And Dales Auto Care Inc responded on 10/04/2019

Thank You for Your Buisness


CK
CHRIS K.
Canton, OH
Oldsmobile Cutlass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
Another Great Experience
I have never had anything close to a negative experience at Hills and Dales Auto!!! Always professional, knowledgeable and upfront about what needs to be done and the cost! I always recommended them to anyone who is looking for auto care.
Marty L. from Hills And Dales Auto Care Inc responded on 09/27/2019

Thank You Chris.
Appreciate your business and friendship!!
Marty


MF
Mary F.
Canton, OH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Mary said the business does good work and they are very honest. She added she is very comfortable there, they are all very kind, it is a nice place to sit and wait, and she has no complaint.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 09/23/2019

Thank You Mary!!


JH
Jennifer H.
Canton, OH
Kia Forte Koup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Jennifer said this business was pretty quick and the service was friendly.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 09/19/2019

Thank You!


DD
Doug D.
Canton, OH
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Doug said the service was great.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 09/16/2019

Thank You Doug!!


GR
GREG R.
Canton, OH
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
friendly and helpful
Marty and his crew know their business. Fast service .They point out things that I need to get serviced to keep my car running good and reasonably priced . You can not go wrong.
Marty L. from Hills And Dales Auto Care Inc responded on 09/13/2019

Thank You Greg!!!


VA
Victoria A.
Canton, OH
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Victoria said the employees were very nice. She was very pleased with the good service. The service was a little expensive. She suggested that this business should have a discount for senior citizens.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 09/11/2019

Thank You Victoria!!!


RN
Ronald N.
Canton, OH
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Spoke with Ronald's wife. She said she loved the place, it was quick, fast, easy and convenient.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/30/2019

Thank You Ron!!


CN
CHET N.
Canton, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019
1999 Silverado
When it comes to service, Hills and Dale Auto Care is the place to go! The staff, and that include the owner Marty Long, are great to work with when you have a problem with your vehicle. The service techs are super to work with, they take all your info, and get back to you with items that need to be replaced now and those that will need replace in the near future. My Silverado was in for transmission fluid loss, which turns out to be rusted coolant lines. They were replaced and all was well. Great people, great service....you can't beat the Hills and Dale Auto Care team to keep you running strong!
Marty L. from Hills And Dales Auto Care Inc responded on 08/19/2019

THank You Chet!!!!!!
Appreciate your business and friendship over the years!!
Marty


SS
Sherri S.
Canton, OH
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Sherri said her vehicle was doing well, the business did everything professionally, even the driver that took her home and to the business was professional. They came very fast to get her vehicle, it had to go on a flat bed, he did a spectacular job lining it up, he was very courteous, they were nice, offered her water, a seat and gave her the time it would take. She will definitely use them again, this was a good business, she valued what they did and they picked her up again and she was a very happy customer.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/20/2019

Thank You Sherrie!!


JD
Janice D.
Canton, OH
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Janice said they are always the best. They are very honest people and do not take advantage of the customer.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 09/11/2019

Thank You Janice!!!!


JR
JAMES R.
Massillon, OH
Honda Insight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Great service
The service here is always second to none. From the caring owners and staff to the diligent, timely, and (most importantly) quality work there is no other garage that I would trust beyond Hills and Dale's Auto.
Marty L. from Hills And Dales Auto Care Inc responded on 08/10/2019

Thank You James!!!!


Verified Customer
Canton, OH
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
Great service
No delays on meeting appointment time. Mechanics often suggest preventative changes/repairs that need to be made.
Marty L. from Hills And Dales Auto Care Inc responded on 08/07/2019

Thank You


PF
Pat F.
North Canton, OH
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Pat said she got wonderful care and she is very, totally satisfied with this business. She added they were perfect, excellent in service and everything.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/05/2019

Thank You Pat!!

Marty


DS
DAVID S.
Canton, OH
Oldsmobile Aurora
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Olds
Fantastic service as always
Marty L. from Hills And Dales Auto Care Inc responded on 07/14/2019

Thanks David!!!!