Hilton Head Hyundai

Prior to the hurricane (Florence) approaching, I inevitably got a nail in my tire. I tried to resort to local places in Beaufort to get a new tire, and they all were useless and would not help at all, so I finally decided to see if my dealer (Hyundai) would be able to help me out ASAP with a new tire and servicing it.. and THEY DID! The customer service and parts department were so understanding and told me to come in while letting me know I’d be doing a walk-in appoint. so there may be quite a wait, and I decided whatever, I needed a tire.. and when I say they were understanding and the entire Hyundai service team were great! They were! They were great, and very quick too! I’d say I waited for 30-40 mins, and to me that was outstandingly fast considering I did a walk in at such a last minute. On top of that I’d like to also say the person who “checked in” my vehicle, Austin - was very kind and genuine! He was honest about the wait, the cost, everything which was highly valued!

Wonderful, friendly staff! Appointments are easy. Work is done well. Recalls are thoroughly executed. Additional work recommended seems honest. Doesn't take long, but if longer than expected, they'll see you make other appointments and/or provide a new loaner vehicle, if necessary. Ready to leave ... you'll find your ride washed and vacuumed and ready to go.

The dealer provides good service but, like most new car dealers, charges a lot. Unless it's a service covered by warranty, I would not recommend having a repair performed here.

Pleasant environment to wait while repairs done to vehicle. Mickey Harvest did an outstanding job explaining necessary repairs and I appreciated his professional demeanor.

Better than expected.

See prior notes

OK

Great job Hyundai Service department!!!!!!

5 star

We had an oil change and tire rotation done Tuesday, September 4th. We are on the road since this morning (Saturday, Sept 8th) and "Check hybrid system" warning light came on after little over 600 miles has driven. And now check engine light is on.

We sure hope that we can come home without stalling.

I've been going to another Hyundai dealership and feel the technicians at Hilton Head are much better and car has never run better.

Showed up with a dead battery. Quick response. In and out in two hours

Sales people and service personnel are awesome. No pressure and very accommodating. We have bought a Sante Fe Sport and a Tucson Sport from the same salesperson. He has always gone above and beyond to assure that we found the perfect vehicle for our needs.

The workers are very friendly

Pleasant, comfortable waiting area

I expect to be treated fairly. I'm not a dummy

Mickey answered my questions directly and provided excellent customer service. My wait time was minimal.

I requested service to investigate the
chronic low tire pressure reading in left rear tire was unable to be diagnosed. Tires were rotated for this service as noted on invoice, however low tire pressure was still shown on the same tire location as before (left rear tire) after tire rotation was completed.

Good any timely service. Forgot to reset maintenance interval

Pleased with the punctuality of appointment; timeliness of performing the needed service and professionalism of personnel.