Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

2292 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 4.4615426/5Overall Rating 4.4615426/5Overall Rating 4.4615426/5Overall Rating 4.4615426/5rating 4.4615426
Original
Overall Rating 2.23077/5Overall Rating 2.23077/5rating 2.23077rating 2.23077rating 2.23077
92% Would Recommend
88% Business Response
Latest Review about 22 hours ago

Reviews


KW
Kacithia W.
Seabrook, SC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Customer service was great and understanding of past car maintenance and the dealership.
Customer service was great and understanding of past car maintenance and the dealership.

GM
Gary M.
Okatie, SC
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Professional operation
Good place

JN
John N.
Bluffton, SC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Top notch service
Mickey, My service advisor took care of the ECU update also performed the 7500 mile mileage Service. Mickey is always good to work with

GC
Gary C.
Saint Helena Island, SC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
great place
Very accommodating, very professional

Verified Customer
Okatie, SC
2013 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019 Category: Service
The people in are very nice and work with you.
Service department people are great to work with

WJ
William J.
Hilton Head Island, SC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
7500 Service
Fast service did what needed to be done.

Verified Customer
Bluffton, SC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Review
No issues. Completed on time as scheduled.

Verified Customer
Hilton Head Island, SC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Good experience
I went in for a recall and they said it would take an hour and and half and that’s exactly how long I was there . The young lady that helped me was new and she did a great job. There were allot of people there when I first arrived but it seemed well organized and
moved people through quickly.

MK
Michael K.
Bluffton, SC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
The people
From the service mgr to the person who gets your car. Kudos to all.

MB
Marisol B.
Bluffton, SC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Excelente
Very good service

SM
Scottie M.
Ridgeland, SC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Car Care Services
The guy that works for the Car Care Service are very good they took excellent care of my car

RG
Robert G.
Bluffton, SC
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/15/2019 Category: Service
Peacock Hyundai in Hardeeville South Carolina
After our service was completed they told us that our tires were in the yellow and would need to be replaced soon. When we drove away we found it it was pulling to the left which did not happen before the service. We did notl Bring the car back yet
JESSICA C., Service Director from Hilton Head Hyundai responded on 03/18/2019

Thank you for your feedback. I do see where we did recommend an alignment which could be causing the pull. We will be happy to verify that when you have time. Please let us know.

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe

Verified Customer
Pooler, GA
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great Service
Good customer service support.

DH
Dorothy H.
Bluffton, SC
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Friendly associates, cleanliness of waiting room, service done in timely manner.
See above comment

KF
Kevin F.
Bluffton, SC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Recall for computer software update
The staff were professional and friendly and the service was performed timely.

Verified Customer
Estill, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Happy customer
Really nice atmosphere

Verified Customer
Bluffton, SC
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Great customer service
The sales and service department are top notch!!!!!

JA
Jude A.
Hardeeville, SC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
service
Beautiful ladies and quick service. One touch!

SM
Shaunna M.
Bluffton, SC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Quick and friendly service
I brought my car in due to a recall, they advised me how long the inspection would take prior to appointment. I dropped my car off, as soon as it was completed I received a call advising a part was ordered and would be delivered the following day. The provided me with a loaner vehicle until the part was replaced, which was within 24 hours.

Verified Customer
Bluffton, SC
2016 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/13/2019 Category: Service
Service is fine but expensive
I like having my vehicle serviced at the dealer, but the prices are making me rethink going here. Oil change and tire rotation for more than $50 after a $10 off coupon. Probably go elsewhere!
JESSICA C., Service Director from Hilton Head Hyundai responded on 03/18/2019

Thank you for your feedback. I did review your repair order and your vehicle does require 5W30 oil, which is a little more expensive. We do try to send coupons and mailers to help offset the cost. Thank you for your business and we hope that you will continue to let us take care of your service needs.

Thank you,

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe