Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

2033 Reviews

ReScore Reviews™ (38)

ReScore
Overall Rating 4.4473705/5Overall Rating 4.4473705/5Overall Rating 4.4473705/5Overall Rating 4.4473705/5rating 4.4473705
Original
Overall Rating 2.23684/5Overall Rating 2.23684/5rating 2.23684rating 2.23684rating 2.23684
92% Would Recommend
98% Business Response
Latest Review about 22 hours ago

Reviews


BC
Barry C.
Bluffton, SC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Service Visit
Always a good experience

FC
Frederick C.
Seabrook, SC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Clean and friendly
Clean and friendly

TW
Tyre W.
Fairfax, SC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Service is great
They always greet you right away when you enter and they always greet you with a smile.

Verified Customer
Bluffton, SC
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
good
no prolems

GW
Gail W.
Bluffton, SC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Review
Great service.

Verified Customer
Bluffton, SC
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
great service
never any issues -- fast and friendly service

JF
James F.
Saint Helena Island, SC
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Service
Jessica (service manager)helped me over the phone and arranged to have my car serviced without a reservation. Great Job

MS
Max S.
Beaufort, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great service
Service department were awesome. Especially Savannah..

RC
Robert C.
Bluffton, SC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Service
Service department continues to provide excellent service

TK
Tracy K.
Savannah, GA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Service always takes good care of me
I purchased my Hyundai Santa Fe from this dealership brand new back in 2014 and I have trusted them since with all of my service needs

ML
Meredith L.
Beaufort, SC
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Service and Test Drive
I did not receive my $40 gift card after my test drive during the service of my vehicle. I left a message on answering machine, but no one ever called me back. My service experience has always been good, but this is the first time that this has happened.

AF
Arthur F.
Hilton Head Island, SC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great service
I trust them to do their jobs.

Verified Customer
Bluffton, SC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Hyundai HH
Very pleasant atmosphere

JA
James A.
Bluffton, SC
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Oil change and tire rotation
Took hubby 's car for service. Waited one hour. Took it home.

Verified Customer
Hilton Head Island, SC
2016 Hyundai Tucson
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/06/2018 Category: Service
Haphazard service department
Lack of communication, repairs take too long and some may not be necessary
JESSICA C., Service Director from Hilton Head Hyundai responded on 11/07/2018

Thank you again for speaking with me on your most recent service visit. Again I apologize that we had to order the recall parts per the vehicle identification number so they were not in stock. The communication issue has been addressed as promised. If there is anything that I can do for you in the future please do not hesitate to contact me directly.

Thank you,

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe

SR
Sally R.
Hinesville, GA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Excellent staff and service
Very friendly and fast service

Verified Customer
Hilton Head Island, SC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Santa Fe
Quick service

CD
Courtney D.
Bluffton, SC
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Great service
Came in with no appointment got the car right in and fixed the problem in an hour and a half great service.
JESSICA C., Service Director from Hilton Head Hyundai responded on 11/06/2018

Thank you for your feedback,you are like family. We appreciate your business.

Thank you,

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe

Verified Customer
Tillman, SC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Oil change
Great customer service

Verified Customer
Bluffton, SC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Convenient
Close to Sun City; usually timely and efficient.