While we appreciate the 4/5 star review, we apologize for any misunderstanding on your part. Your vehicle was towed into us with no appointment. We are always around a week out in terms of scheduling. Our office staff informed you of this, and wrote you on the schedule for 1 week from day of tow in.
We informed you, that if it could be looked at sooner, it would be. While we did get a chance to look at it sooner, the timeframe still remained the same regarding completion.
We're sorry for any misunderstanding, and we look forward to assisting you in the future.
- HSAC Office Staff