ReScore Reviews™ (50)

ReScore
Overall Rating 4.7400012/5Overall Rating 4.7400012/5Overall Rating 4.7400012/5Overall Rating 4.7400012/5rating 4.7400012
Original
Overall Rating 2.0408163/5Overall Rating 2.0408163/5rating 2.0408163rating 2.0408163rating 2.0408163
91% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Gladys K. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
The staff is excellent. They communicate effectively and do a great job.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/21/2018 09:48 AM
Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Daniel in the service department is great"
I recently went in for an oil change and scheduled an appointment with Daniel. Turns out I needed some filter replacements as well. Daniel actually showed me the filters that needed to be replaced and that gave me great confidence that the service department at Hub Hyundai Katy is honest and not trying to sell you work that doesn't actually need to be done. Daniel was very friendly and the service was fast.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/21/2018 06:58 AM
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work"
Quick and reliable. I take both my hyubdais there and couldn't be happier.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/20/2018 08:48 PM
Barbara F. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Personnel "
Everyone in the service department is very friendly, efficient, and service is fast and well explained.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 04:28 PM
Michael S. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They got through working on my car in a timely manner"
Great atmosphere and the people are friendly and professional
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 03:32 PM
Carolyn G. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Professional, friendly, and timely
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 02:28 PM
Mark W. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Advisors"
Generally quick, but thorough service if I've remembered to schedule an appointment ahead of time.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 01:42 PM
Albert S. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service personnel "
Great
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/20/2018 12:40 PM
Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"HUB Always Delivers"
I feel like part of the family at Hub. I have been going there for so long now, through two different cars. Its so nice to be remembered and greeted when I go in there. The service dept works hard to make sure they cover everything you ask them to and their coupons really help with the service cost.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/19/2018 04:53 PM
George A S., Service Manager at Hub Hyundai West responded on 02/20/2018

Thank you for the awesome review,we appreciate your business.

George Sanchez
Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Nicole W. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Five ⭐️⭐️⭐️⭐️⭐️Star"
Great Job Hub Hyundai!
Keep Up The Good Work.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/17/2018 07:36 AM
George A S., Service Manager at Hub Hyundai West responded on 02/20/2018

Thank you for the great review and for your business.

George Sanchez
Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
James F. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Everyone is very friendly and listens to what you want done.No pressure to talk you into additional service.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/17/2018 03:13 AM
George A S., Service Manager at Hub Hyundai West responded on 02/20/2018

Thank you, We do our best to take good care of our customers.

George Sanchez
Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Peggy C. on 02/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service people."
as above. Recall completed. Courtesy from staff excellent.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 05:42 PM
George A S., Service Manager at Hub Hyundai West responded on 02/20/2018

Thank you.

George Sanchez
Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Best service ever
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 12:37 PM
George A S., Service Manager at Hub Hyundai West responded on 02/16/2018

Thank you for the review and your business.

George Sanchez
Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Ruth M. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hub Hyundai always looks after the car"
You can trust that Hub's service team will take good care of your car. If they find something that needs to be done, they explain what and why -- and let you choose when to make the repair.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/16/2018 04:51 AM
George A S., Service Manager at Hub Hyundai West responded on 02/16/2018

Thank you for the awesome review and your business.

George Sanchez
Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Michael B. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality and Honesty"
My friends at HUB Katy once again proved why I trust them for my needs for my vehicle. When I'm told what needs to be done and when, I know it's a fact and not some way to lighten my wallet. Thanks again to all for you fantastic service.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/14/2018 08:39 PM
George A S., Service Manager at Hub Hyundai West responded on 02/15/2018

Thank you for the awesome review and for your business.

George Sanchez
Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Patricia C. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Location and Staff"
EveryOne is very friendly and knowledgeable of what there doing. i have 3 Hyundai's and they all get serviced at this location. i been with hub hyundai for 7years and i would not go anywhere else.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/14/2018 04:49 AM
George A S., Service Manager at Hub Hyundai West responded on 02/14/2018

Thank you for the review and for being a loyal customer of ours.

George Sanchez
Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Matthew B. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super fast oil change"
Top notch service.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/13/2018 10:16 PM
George A S., Service Manager at Hub Hyundai West responded on 02/14/2018

Thank you,we appreciate your business and hope you are enjoying your new car!

George Sanchez
Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Sandra J. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Survey responce."
They were courteous and took care of the problem.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/13/2018 12:27 PM
George A S., Service Manager at Hub Hyundai West responded on 02/13/2018

Thank you,we appreciate your business.

George Sanchez
Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Ronald B. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service very good"
So far my two visits were great keep up the great service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/12/2018 05:12 PM
George A S., Service Manager at Hub Hyundai West responded on 02/13/2018

Thank you for choosing us to service your car.

George Sanchez
Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Verified Customer on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
When I walk in, the service is fast and efficient! The service advisors are very knowledgeable and always answers my questions with confidence!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/12/2018 02:19 PM
George A S., Service Manager at Hub Hyundai West responded on 02/13/2018

Thank you for your business.

George Sanchez
Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
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