Reviews
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MICHELLE Q.
Cottage Grove, OR
Chrysler PT Cruiser
Verified Customer
Trustworthy, accurate, dependable service!
The most positive experience I've ever had with an automotive service center. Can't tell you how much I appreciate it. I left knowing my future service needs to boot. You guys are terrific!
Recommended
GT
GREG T.
Cottage Grove, OR
Dodge Shadow
Verified Customer
Friendly Service, Great Job
Routine tuneup, and timing belt replacement. Quick, good job.
Recommended
TD
Tim D.
Cottage Grove, OR
Kia Sedona
Verified Customer
Thank you for getting me back on the road.
Herb, Thank you so much!! am
Recommended
AL
Anita L.
Eureka, CA
Ford Pickup
Verified Customer
Clear explanations
Describe problems in an understandable way.
SD
STEVE D.
Cottage Grove, OR
Ford RV Cutaway
Verified Customer
1996 motor home
very good service
Recommended
MG
MARTY G.
Creswell, OR
Dodge Sprinter
Verified Customer
Customer service
You got us in whe. No one else couldn't . We have 6 vehicles and now will use you guys and refer all friends .
Recommended
AM
Art M.
Eugene, OR
Ford Pickup
Verified Customer
Art said the service provided by the business was knowledgeable, professional and quick to get his vehicle fixed. He was very satisfied with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RD
Robert D.
Creswell, OR
Chevrolet Avalanche
Verified Customer
Dependable and Fair
Thanks guys for your prompt attention to repairing our truck. We are confident that when we bring it in to you that it will be returned in good working order. Thanks for your recommendations.
Recommended
GB
Gary B.
Cottage Grove, OR
Ford Pickup
Verified Customer
Gary said he had a brake proportioning valve installed and there was nothing wrong with that. He stated an employee there was pretty talented alone with diesel. However, there are younger less experienced people working there.
Recommended
This review was collected via phone interview by Customer Research Inc.
LC
Linda C.
Cottage Grove, OR
Jeep Liberty
Verified Customer
Linda said this business was nice, considerate and they worked with her to get everything done.
Recommended
This review was collected via phone interview by Customer Research Inc.
BJ
Bob J.
Springfield, OR
Ford Ranger
Verified Customer
Bob said Jerry did not want to do the service he requested but he thinks that in hindsight Jerry was probably right. He was hoping for different results than what happened but the issue was with the vehicle, not the service from the business. The employees always treat him fairly and do their job as they are supposed to.
Recommended
This review was collected via phone interview by Customer Research Inc.
JO
Jamie O.
Eugene, OR
Ford Pickup
Verified Customer
Gary, Brenda, Ruth, Smidge and Zoey took the time to listen to my concerns!
Truck runs great and I gave it a work out, it will spin the tires if I don't stay out of the throttle and it didn't do that before I had to take it in. I really appreciate the work and price point. Gary took the time to explain "the stuff that needed to be repaired or replaced" and educated me on the Ford/International diesels of the 2005 vintage. Thank you much for your attentiveness. It made it easier to spend lots of money.
Recommended
TH
Travis And Kristine H.
Cottage Grove, OR
Ford F-350 Super Duty
Verified Customer
Spoke with Elly. She said this business did what she asked them to do with no problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
RD
Robert D.
Creswell, OR
Chevrolet Avalanche
Verified Customer
Spoke with Karen. She said the employees provided very prompt service and everything went well.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Walt B.
Cottage Grove, OR
Ford Pickup
Verified Customer
Walt said they treated him fairly and they did the job right.
Recommended
This review was collected via phone interview by Customer Research Inc.
TH
Tim H.
Oregon
Dodge Pickup
Verified Customer
Tim said he was highly disappointed with the service from the business. He was told they could diagnose his vehicle in an hour and it would only cost $75. They charged him $164 for two hours of service at $75 per hour and $14 for hazardous material and supplies. In the past, he used to highly recommend the business but due to his last experience, he will no longer recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.
BS
Bobby S.
Dexter, OR
Ford Escape
Verified Customer
Escape
Seems to work fine and as in the past it has been a pleasure do the work for us.
Larry and Bobbie Severance
Larry and Bobbie Severance
Recommended
TJ
Trever J.
Creswell, OR
Ford Pickup
Verified Customer
Trever said this business provided fast service and they completed everything they said they would.
Recommended
This review was collected via phone interview by Customer Research Inc.
DZ
Dennis Z.
Gresham, OR
Ford Pickup
Verified Customer
Professional, knowledgeable and accommodating.
Broke down on I5 when heading to the dunes,called a shop in Drain who recommended I call Gary at Huddle Automotive. Was told he is the Ford 6.0 guru,lived up to that endorsement, diagnosed and repaired the truck in short order.
Thanks to everyone at Huddle Automotive.
Sincerely,
Dennis
Thanks to everyone at Huddle Automotive.
Sincerely,
Dennis
Recommended
WH
Wes H.
Cottage Grove, OR
Chevrolet Caprice
Verified Customer
Spoke with Mary. She said they are very happy with their service from this business.
Recommended
This review was collected via phone interview by Customer Research Inc.