Hunter Hyundai is a well established dealership and is always fully staffed. The only thing I would like to see tweaked is when I pull up for regular service I feel I don't know what the proper procedure is. There should be someone to meet you quickly or signs telling you what to expect. I never know if I should leave my keys in the car and walk to one of the 6-7 stands with someone sitting behind computers. I find those staff members try not to make eye contact. I am always waited on eventually, but I have this same reaction every time I get my oil changed. Please put signage up to set the expectation and relieve the customer of the feeling they are being hopefully pushed off on someone else. I never arrive without an appointment and all the other working parts of the service is superb. I find I battle irritation almost immediately upon arrive at the service bay area.

Recommended

Dave R. from Hunter Hyundai responded on 02/26/2019 11:52 AM

We appreciate your business, We do have a greeter and they try to keep customers informed and advised as to what to do and expect. I will pass your thoughts and concerns on . Thank you for letting us know/

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