Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

2632 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.3076892/5Overall Rating 4.3076892/5Overall Rating 4.3076892/5Overall Rating 4.3076892/5rating 4.3076892
Original
Overall Rating 2.30769/5Overall Rating 2.30769/5rating 2.30769rating 2.30769rating 2.30769
96% Would Recommend
Latest Review about 4 hours ago

Reviews


Verified Customer
Eastamptn Township, NJ
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Take care of your needs, service rec was great
Been buying Hyundai’s for years stay with Burlington Hyundai because of their service dept.

BH
Beth H.
Bordentown, NJ
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Thank you
In and out in an hour. Great job.

Verified Customer
Delran, NJ
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Great, fast service
Great fast service, no complaints

PW
Patrick W.
Willingboro, NJ
2016 Hyundai Veloster
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/22/2019 Category: Service
Bad customer service!
No social graces or amenities! Large sign on cashier window that states “No change for vending machines”. No coffee ready or made even after I asked!
SCOTT M. from Hyundai City responded on 08/28/2019

When the customer originally dropped off there were no cars available, we put him in one when we had one come back. He was never told it would take 6-8 weeks.


DE
Dorothy E.
Maple Shade, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Excellent service
Marc D was great salesperson.

Verified Customer
Moorestown, NJ
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
replacement engine
Hyundai agreed to completely replace the 4-cyl engine on my 2013 Santa Fe after it seized. Apparently the engines are notorious for cutting out in hot weather while on the road. Fortunately my 100,000 mile drive train warranty was still in effect, but I would have contested it even if it wasn't because the engine was flawed and there was already a recall on it that I'd complied with. I appreciate that the dealership got everything taken care of, even including the rental replacement car from Enterprise. The service was great...the original engine not so much!

LB
Lawrence B.
Philadelphia, PA
2017 Hyundai Sonata Plugin Hybrid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2019 Category: Service
Super friendly! Great service!
Super friendly! Great service!

RE
Renee E.
Cherry Hill, NJ
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Guys at the front desks very helpful
Ive enjoyed the Hyundai City services department. Mark, Tony, Scott Please if I'm leaving any one out guys just know you are appreciated.

SW
Shelia W.
Pennsauken, NJ
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Pleasant experience
The gentleman who greeted me when I walked in was very nice. It wasn't to long of a wait. I got a free oil change for the inconvenience of bringing my car in for a recall

KW
Kathleen W.
Bordentown, NJ
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Kathy W
Friendly staff, Michael Barnes kept me informed as technicians worked on my car. Short wait time.

DK
David K.
Cinnaminson, NJ
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Great recall service
Great recall service, free oil change and assistant April was very helpful.

LS
Lori S.
Eastamptn Township, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Great customer service
Had recalls and a bad steering issue it was fixed in a day was happy

Verified Customer
Roseland, NJ
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/20/2019 Category: Service
N/A
Sales is great but service needs improvement no comuincation with each other
SCOTT M. from Hyundai City responded on 08/28/2019

There is no explanation of what happened. Customer has returned so that we can figure out the issue.


WM
William M.
Columbus, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
People who work there
Outstanding service like always

JR
Jack R.
Burlington, NJ
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
great dealership service
honest, timely, and very accommodating of my busy work schedule. Will definitely be returning for future service.

AB
Ann B.
Burlington, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2019 Category: Service
Hyundai
The employees were very professional and my wait timiming was perfect. I will recommend this service to anyone who is interested.

Verified Customer
Mount Holly, NJ
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
Quick and efficient
Friendly staff and my service was completed quickly.

CK
Cynthia K.
Newark, NJ
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Service
Great service and reasonable time frame

WM
William M.
Browns Mills, NJ
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Paul
Can always depend on Tony & his crew for great service.

Verified Customer
Mount Laurel, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Exceptional
Very fast service. Very professional. & often has some kind of discount which is always a major plus!!! Thanks Hyundai City!!