Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1709 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.48148/5Overall Rating 4.48148/5Overall Rating 4.48148/5Overall Rating 4.48148/5rating 4.48148
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


HB
Hooman B.
Redlands, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Customer service
Very pleasant and professional
Kris C., Service Manager from Hyundai Inland Empire responded on 02/25/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


JM
Joyce M.
Redlands, CA
2018 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Close to home. The wait room could be warmer!
The service was timely and competent. I appreciated the car wash!
Kris C., Service Manager from Hyundai Inland Empire responded on 02/25/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


PD
Patti Or D.
Crestline, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great Product, service and people who care.
John provided great service and work was done in a timely manner. Very Satisfied . Thanks
Kris C., Service Manager from Hyundai Inland Empire responded on 02/25/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


Verified Customer
Rancho Cucamonga, CA
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Thank you for always great service and personnel
Thanks Inland HYUNDAI
Kris C., Service Manager from Hyundai Inland Empire responded on 02/25/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


ML
Michael L.
Redlands, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Excellent customer service
Very good customer service was provided.
Kris C., Service Manager from Hyundai Inland Empire responded on 02/25/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


ED
Edward D.
Mentone, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Oil Change and tire rotation
My service was handled quickly which I appreciated since I was waiting.

EB
Elizabeth B.
Grand Terrace, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Great Service
Great service as always. My service guy Matthew is the best, so helpful and knowledgeable. Always pleasant.

HN
Howard N.
Highland, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Nothing to improve great service already.
Great customer service and care .
Kris C., Service Manager from Hyundai Inland Empire responded on 02/25/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


Verified Customer
Beaumont, CA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Excellent service
We are never disappointed in the service team or service. We are told what they are going to do and given an estimate of the cost. Thanks so much for all you have done for us.
Kris C., Service Manager from Hyundai Inland Empire responded on 02/25/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


PS
Patricia S.
Cherry Valley, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Very Professional. courteous & friendly takes time to answer questions & address my concerns
Moved here from Chicago, IL & not familiar with the area or dealerships I found you on line. So happy with your service & can usually get an appointment for service within 1 - 2 days.


Thank you....
Kris C., Service Manager from Hyundai Inland Empire responded on 02/25/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


BR
Bobby R.
Rialto, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Good Customer service
Rep.Mathews alway friendly and polite but all are good
Kris C., Service Manager from Hyundai Inland Empire responded on 02/25/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


CJ
Clarence J.
San Bernardino, CA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
how are service went
we always have our cars serviced here and never had a problem!!
Kris C., Service Manager from Hyundai Inland Empire responded on 02/25/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


Verified Customer
Bloomington, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Good service
Came in for routine maintenance, no appointment. Car was ready just a couple hours later, and a free carwash
Kris C., Service Manager from Hyundai Inland Empire responded on 02/25/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


RH
Ronald H.
Yucaipa, CA
2015 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/31/2019 Category: Service
Good work/need to pay more attention to details.
Old parts left inside engine compartment. Work done well. It might have just been a bad day, but not the strongest customer service and never good to leave the repair area with a new sound that you didn’t have when you first brought your car in....that was the parts left inside engine compartment.
Kris C., Service Manager from Hyundai Inland Empire responded on 02/01/2019

Sorry about this service visit, I did talk to the tech who worked on your car and he said he is missing a socket and so i believe it was left in your car. I dont want you to feel like we just brushed it off we take are repiars verey seriously and i feel incredibly embarrassed about this. Would it be ok to call you to talk more about your visit.

Kris Cranfill
Service Manager
909-643-2013


JC
John C.
Las Vegas, NV
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Awesome Customer Service
When you need Hyundai Service you will want to go to this one! They turned an unfortunate tire blow out on a long trip into an easy fix!
We can’t thank them enough for getting us back on the road with service by Matthew who went Above and Beyond our expectations!

TS
Timothy S.
Highland, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Oil service
Showed up to get an oil change/tire rotation without an Appointment and waited for a reasonable amount of time. Thanks again for the prompt service.

JP
John P.
Highland, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2019 Category: Service
John Preciado
There should be better communication. Also, when we drove up, no-one came out to help us.

MS
Mary S.
Banning, CA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
recall
they are fast , friendly and kind

GR
George R.
San Bernardino, CA
2009 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Quick Friendly Service
Long time customer.

VP
Virginia P.
Crestline, CA
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Good experience
Thank you John for your service