Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1709 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.48148/5Overall Rating 4.48148/5Overall Rating 4.48148/5Overall Rating 4.48148/5rating 4.48148
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


Verified Customer
Loma Linda, CA
2012 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2016 Category: Service
Friendly and efficient staff
Very quick and efficient
JOE B., General Manager from Hyundai Inland Empire responded on 07/05/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

TG
Tom G.
Redlands, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2016 Category: Service
Five stars
Very courteous, friendly and knowledgeable.
JOE B., General Manager from Hyundai Inland Empire responded on 07/04/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com
JOE B., General Manager from Hyundai Inland Empire responded on 07/05/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

FS
Florita S.
Fontana, CA
2006 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2016 Category: Service
service oil change
this time it was better from last visit.seemed this time they cared..
JOE B., General Manager from Hyundai Inland Empire responded on 07/04/2016

Thank you for taking the time to rate us.


Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

SB
Stacy B.
Beaumont, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2016 Category: Service
Car repair
Great
JOE B., General Manager from Hyundai Inland Empire responded on 07/04/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

PA
Paul A.
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2016 Category: Service
The service adviser is very knowledgeable,and very customer orientated
Excellent Sevice !!!!!!!!
JOE B., General Manager from Hyundai Inland Empire responded on 07/02/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

AD
Andrea D.
Redlands, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2016 Category: Service
Great staff
Very friendly, clean and fast service. Kept you informed.
JOE B., General Manager from Hyundai Inland Empire responded on 07/02/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Corona, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Squeezed my oil changed in.
Made time for my oil change when I showed up last minute with no appointment.
JOE B., General Manager from Hyundai Inland Empire responded on 07/02/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
San Bernardino, CA
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2016 Category: Service
Environment
I like it overall, I just wish they would bring back the car wash option while you wait.
JOE B., General Manager from Hyundai Inland Empire responded on 07/02/2016

Thank you for taking the time to rate us. Unfortunatley, do to the ongoing drought and government water resstrictions we have been forced to curtail water ussage and car washing.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JD
JAY D.
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2016 Category: Service
They treat everyone with respect and do their best to service all as quick as possible
Each time I have been there for service I feel they have done exceptional work while remembering that we are hanging out in the lounge - which should be re-done. I have never had to stay for too long and the treat you with respect.
JOE B., General Manager from Hyundai Inland Empire responded on 06/29/2016

thank you for taking the time to rate us and the feedback.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

GA
Gabriel A.
Highland, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
They treat you like you are the only customer left on the planet.
Great, everything went just like it was supposed too.
JOE B., General Manager from Hyundai Inland Empire responded on 06/29/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JC
Jeneane C.
Mentone, CA
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Service, staff
The staff did their best to help, but due to unfortunate circumstances were unable to do much
JOE B., General Manager from Hyundai Inland Empire responded on 06/29/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Hesperia, CA
2010 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
2010 Genesis Coupe 2.0T extreme shaking at idle
Solved the car shaking problem after another dealer said it was normal. Motor Mounts were bad. Hyundai Inland Empire did a great job.
JOE B., General Manager from Hyundai Inland Empire responded on 06/29/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

MR
Margaret R.
Beaumont, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
they care about customer svs
thanks
JOE B., General Manager from Hyundai Inland Empire responded on 06/29/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
San Bernardino, CA
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
Efficient and polite
Efficient and courteous
JOE B., General Manager from Hyundai Inland Empire responded on 06/29/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

KW
Karl W.
San Bernardino, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
Good service!
Ask for Matt!
JOE B., General Manager from Hyundai Inland Empire responded on 06/29/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Colton, CA
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
Awesome customer service!
Always friendly, efficient, and fast... wouldn't trust my car service anywhere else!
JOE B., General Manager from Hyundai Inland Empire responded on 06/29/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Colton, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Prompt service and just very professional people.
I was advised that there was a delay and the reason for it, which I appreciated.
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Yucaipa, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
MS
very curtious
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

CB
Christine B.
Redlands, CA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Efficient and professional
No problems to date. Quick service. Clean, comfortable waiting area including private desks for writing. Any recalls/concerns are checked ASAP.
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JJ
Juan J.
Beaumont, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2016 Category: Service
Everyone is friendly
Great service but cars need to be received sooner especially when appointment is made, I waited long for my car to be received
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com