Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1703 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.5384631/5Overall Rating 4.5384631/5Overall Rating 4.5384631/5Overall Rating 4.5384631/5rating 4.5384631
Original
Overall Rating 2.30769/5Overall Rating 2.30769/5rating 2.30769rating 2.30769rating 2.30769
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


RR
Ruben R.
Yucaipa, CA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Professionalism
Excellent service from your service advisor.
Kris C., Service Manager from Hyundai Inland Empire responded on 01/21/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


SC
Stephen C.
Grand Terrace, CA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Replacement of transmission
I appreciate the goodwill extended to me by John P and the Service group at Hyundai. As a second owner I didn't expect to recieve any assistance on my transmission issue and was surprised when they worked with Corporate to help me. I've told others that Loma Linda Hyundai offers good service with integrity. We'll be back for future sales and service. Thanks again. Jennifer C
Kris C., Service Manager from Hyundai Inland Empire responded on 01/21/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


BL
Beverly L.
Redlands, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Service
Fast service, friendly knowledgeable employees, pleasant atmosphere
Kris C., Service Manager from Hyundai Inland Empire responded on 01/21/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


Verified Customer
Apple Valley, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Nice location
Large waiting room is a plus, car wash is a bonus!
Kris C., Service Manager from Hyundai Inland Empire responded on 01/21/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


WL
William L.
San Bernardino, CA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Hyundai Inland Empire Where Quality Still Lives
Work is finished on time. My wife really goes for that car wash.
Kris C., Service Manager from Hyundai Inland Empire responded on 01/21/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


PB
Patricia B.
Redlands, CA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Friendly and clean area.....
Quick,but good service, clean area, job well done...
Kris C., Service Manager from Hyundai Inland Empire responded on 01/21/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


LA
Leila A.
Redlands, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great experience
Nice and friendly staff and great service as always!
Kris C., Service Manager from Hyundai Inland Empire responded on 01/21/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


ZV
Zelda V.
Corona, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Customer Service
Staff in the service department is very professional and the customer service is excellent.
Kris C., Service Manager from Hyundai Inland Empire responded on 01/21/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


DS
Deeanna S.
Highland, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Making the Customer Happy.
I took my car in for factory recalls so there was no out of pocket cost to me so how can I complain. They treated me as if I was spending thousands. They were so helpful, polite, and quick. And my car I have had only since May and I love it.
Kris C., Service Manager from Hyundai Inland Empire responded on 01/14/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


Verified Customer
Grand Terrace, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
The customer service was fantastic.
The service employees were very attentive and kept me up on what was happening .
Kris C., Service Manager from Hyundai Inland Empire responded on 01/14/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


KT
Kenneth T.
Loma Linda, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Service is Great
A good and efficient service.
Kris C., Service Manager from Hyundai Inland Empire responded on 01/14/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


TF
Teresa F.
San Bernardino, CA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Service
The service I received was good. Thank You
Kris C., Service Manager from Hyundai Inland Empire responded on 01/14/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


Verified Customer
Yucaipa, CA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Excellent Customer Service
The service was wonderful and we would like to give a HUGE shout out to Matthew Bushey for being so kind and helpful!
Thanks IE Hyundai
Kris C., Service Manager from Hyundai Inland Empire responded on 01/14/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


Verified Customer
Yucaipa, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Reliable and friendly
It's good. Hyundai provides good service that is reliable
Kris C., Service Manager from Hyundai Inland Empire responded on 01/14/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


VH
Vern H.
San Bernardino, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
A quality product handled by quality people
A quality product handled by quality people
Kris C., Service Manager from Hyundai Inland Empire responded on 01/14/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


BC
Barry C.
Redlands, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Terrific Service Department Loma Linda, CA
Nothing but terrific service from friendly, knowledgeable, polite staff. ! Lori C

DL
Debbie L.
Loma Linda, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
efficient
efficient
Kris C., Service Manager from Hyundai Inland Empire responded on 01/14/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


KB
Karen B.
Redlands, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Service experience
Arrived early
Handled quickly
Service took little time
Kris C., Service Manager from Hyundai Inland Empire responded on 01/14/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


JB
Jose B.
Rialto, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Great Sevice & Personnel
Details about my service was well explained. All my questions were answered. My service person was friendly and knowledgeable. Explained everything well and car was ready when I was told. Keep up the great service you all.
Kris C., Service Manager from Hyundai Inland Empire responded on 01/14/2019

Thank you for the review, We appreciate your business

Kris Cranfill
Service Manager
909-643-2013


JR
Juliet R.
Redlands, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018 Category: Service
Service employees - all knowledgeable and friendly.
Great service center! Always...questions answered and needs met!