Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1739 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.48148/5Overall Rating 4.48148/5Overall Rating 4.48148/5Overall Rating 4.48148/5rating 4.48148
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


JC
Jeneane C.
Mentone, CA
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Service, staff
The staff did their best to help, but due to unfortunate circumstances were unable to do much
JOE B., General Manager from Hyundai Inland Empire responded on 06/29/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Hesperia, CA
2010 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
2010 Genesis Coupe 2.0T extreme shaking at idle
Solved the car shaking problem after another dealer said it was normal. Motor Mounts were bad. Hyundai Inland Empire did a great job.
JOE B., General Manager from Hyundai Inland Empire responded on 06/29/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

MR
Margaret R.
Beaumont, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
they care about customer svs
thanks
JOE B., General Manager from Hyundai Inland Empire responded on 06/29/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
San Bernardino, CA
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
Efficient and polite
Efficient and courteous
JOE B., General Manager from Hyundai Inland Empire responded on 06/29/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

KW
Karl W.
San Bernardino, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
Good service!
Ask for Matt!
JOE B., General Manager from Hyundai Inland Empire responded on 06/29/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Colton, CA
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
Awesome customer service!
Always friendly, efficient, and fast... wouldn't trust my car service anywhere else!
JOE B., General Manager from Hyundai Inland Empire responded on 06/29/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Colton, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Prompt service and just very professional people.
I was advised that there was a delay and the reason for it, which I appreciated.
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Yucaipa, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
MS
very curtious
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

CB
Christine B.
Redlands, CA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Efficient and professional
No problems to date. Quick service. Clean, comfortable waiting area including private desks for writing. Any recalls/concerns are checked ASAP.
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JJ
Juan J.
Beaumont, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2016 Category: Service
Everyone is friendly
Great service but cars need to be received sooner especially when appointment is made, I waited long for my car to be received
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JR
Jose R.
Sacramento, CA
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2016 Category: Service
The staff
Great place
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

HW
Henry W.
Moreno Valley, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2016 Category: Service
fast service
Good job
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JH
Jieun H.
Loma Linda, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
great service
nice workers and waiting room area
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Highland, CA
2011 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Maintenance
Good place to go for getting the simple stuff done, if you dont feel like doing it yourself.
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Redlands, CA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Disapointed
I was told by an employee the reason for no car washes was the dealer sent out too many flyer discount oil changes that was overwhelming for your porters. Nevertheless, it was disapointing not to have your car returned washed. Many other dealerships continue the washing of serviced customer vehicles. Many if not all.
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Ernest, 

Thank you for taking the time to rate us. Who was it that told you the reason for not washing the vehicles?

Like many dealerships reducing and eminating washes due to local authorities cracking down on water ussage due to drought.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

RO
Richard O.
Redlands, CA
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Friendly and honest service
Mission accomplished
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Banning, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2016 Category: Service
Part replacement
They are very fair and willing to correct issues.
JOE B., General Manager from Hyundai Inland Empire responded on 06/27/2016

Thank you for taking the time to rate us.


Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JP
James P.
Colton, CA
2006 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016 Category: Service
Excellent as always!
👍
JOE B., General Manager from Hyundai Inland Empire responded on 06/23/2016

Thank you for taking thre time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Redlands, CA
2006 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016 Category: Service
take car in for fix and it is fixed
yes
JOE B., General Manager from Hyundai Inland Empire responded on 06/23/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

LS
Linda S.
Yucaipa, CA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2016 Category: Service
Santa Fe #2
Prompt and courteous service. Always keeps customer updated as to progress. Clean and comfortable waiting area. FREE coffee!!
JOE B., General Manager from Hyundai Inland Empire responded on 06/23/2016

Thank you for takimg the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com