Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(2,148 Reviews)

ReScore Reviews™ (58)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


JA
James A.
Moreno Valley, CA
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2017 Category: Service
All ways great customer service and friendly.
I look forward to car service! Not. But there is a difference. Attitude, friendliness, and great service.
No doubt! I'll keep coming back.
Kris C., Service Manager from Hyundai Inland Empire responded on 11/17/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


AQ
Anna Q.
2015 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2017 Category: Service
Have answer all my concerns about my vehicle
Possible my car will b ready the same day
Kris C., Service Manager from Hyundai Inland Empire responded on 11/16/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


SG
Santa G.
San Bernardino, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2017 Category: Service
Customer services
Great! & Fast.
Kris C., Service Manager from Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


CO
Catherine O.
Running Springs, CA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017 Category: Service
Great Service
I always depend on Inland Empire Hyundai
Kris C., Service Manager from Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


DH
Deborah H.
San Bernardino, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017 Category: Service
convenient waiting area and good progress communication
timely and trustworthy service. I like having the appointment times.
Kris C., Service Manager from Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


KR
Kathy R.
Yucaipa, CA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017 Category: Service
Friendly service advisor
Helpful advisor

KH
KENDALL H.
2016 Hyundai Tucson
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/13/2017 Category: Service
It’s ok
Ok
Kris C., Service Manager from Hyundai Inland Empire responded on 11/15/2017

Im sorry we did not provide you with 5 star service, Did something happen during your service that we can correct.

Kris Cranfill
Service Manager
909-796-2013


RR
Robert R.
Highland, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/13/2017 Category: Service
frindly employees
4.5 star..
Kris C., Service Manager from Hyundai Inland Empire responded on 11/15/2017

Thank you for the review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


JL
Jerry L.
Yucaipa, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017 Category: Service
J's Review
Service was prompt and easy.. Matthew keep you informed as how the service was progressing..
Kris C., Service Manager from Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


CP
Charles P.
Hemet, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017 Category: Service
Oil change
Done in a timely manner and no problems
Kris C., Service Manager from Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


CM
Christina M.
Moreno Valley, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2017 Category: Service
Great Service
Manager Kris is on top of things! Was having difficulty with a matter and he took care of it right away! My Hyundai is a great, reliable car! Third one I’ve owned!

TS
Timothy S.
Highland, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2017 Category: Service
Oil change
Made an appt to get oil change and had the service completed in a reasonable time and car washed.
Kris C., Service Manager from Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


ZB
Zach B.
Fontana, CA
2012 Hyundai Equus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2017 Category: Service
Great Customer Service for Hyundai Vehicles
So, my review is two sided. The service we received at REDLANDS Hyundai is always fantastic. Here’s the problem. My 2012 Equus was a piece of junk. The most expensive car Hyundai offered ended up being a money pit. I pray no other owner experienced the issues my wife and I have.
Kris C., Service Manager from Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
San Bernardino, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2017 Category: Service
Great Service
Took in my 2012 Hyundai Sonata to take care of a minor problem. The guys worked on that plus another items that was on the recall list. The Both of these services were free. Very happy with the service that I got. Thank you.
Kris C., Service Manager from Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


EC
EMMA C.
2013 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2017 Category: Service
Service on vehicle
Excellent service and staff were very helpful
Kris C., Service Manager from Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013