Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,967 Reviews)

ReScore Reviews™ (34)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
94% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


MY
Melissa Y.
San Bernardino, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2017 Category: Service
Great service
I went in to get my left window seat switch fixed. Had no problems. Went in and they said it will be an hour and 1 hr later he came out with my keys.
Kris C., Service Manager from Hyundai Inland Empire responded on 08/14/2017

Thank you for the 5 star review.

Kris Cranfill
Service Manager
909-796-2013


RI
Robert I.
Crestline, CA
2007 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2017 Category: Service
As always, Great Service.
Again, Hyundai Inland Empire provides a very professional service experience.
Thank you.
Kris C., Service Manager from Hyundai Inland Empire responded on 08/14/2017

Thank you for the 5 star review.

Kris Cranfill
Service Manager
909-796-2013


JR
Jesse R.
Beaumont, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/11/2017 Category: Service
too slow!
had an appointment and I still had to wait 90 minutes.
Kris C., Service Manager from Hyundai Inland Empire responded on 08/14/2017

Sorry that we did not provide you with 5 star service, would it be ok to call you.

Kris Cranfill
Service Manager
909-796-2013


MB
Michael B.
Yucaipa, CA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2017 Category: Service
Friendly
Always greeted in a timely manner. Wait time is a minimum
Kris C., Service Manager from Hyundai Inland Empire responded on 08/11/2017

Thank you for taking the time to rate your service experiance, if you have any questions please feel free to call or email me.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
Highland, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017 Category: Service
Quick and professional
Happy with service
Kris C., Service Manager from Hyundai Inland Empire responded on 08/11/2017

Thank you for taking the time to rate your service experiance, if you have any questions please feel free to call or email me.

Kris Cranfill
Service Manager
909-796-2013


PH
Patricia H.
San Bernardino, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017 Category: Service
Reapplication of Paint Protection
I needed body work on part of my car, and as a result the affected areas of my car needed to have the paint protection reapplied. Instead of just applying the paint protection to the sections affected, my whole car was recoated without an extra charge. I was very happy about that! : )
Kris C., Service Manager from Hyundai Inland Empire responded on 08/11/2017

Thank you for taking the time to rate your service experiance, if you have any questions please feel free to call or email me.

Kris Cranfill
Service Manager
909-796-2013


LF
Lawrence F.
Moreno Valley, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017 Category: Service
Routine fuel injection service.
I wanted a better explanation of the maintenance being done on my car. It is hard to determine the value of the work without knowing what's being done.
Kris C., Service Manager from Hyundai Inland Empire responded on 08/11/2017

Thank you for taking the time to rate your service experiance, if you have any questions please feel free to call or email me.

Kris Cranfill
Service Manager
909-796-2013


RP
Reynaoldo P.
Loma Linda, CA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017 Category: Service
Service manager and car maintenance service
Mr. Matthew Bushey was courteous and efficient. The service on my Hyundai Tucson car was well done.
Kris C., Service Manager from Hyundai Inland Empire responded on 08/11/2017

Thank you for taking the time to rate your service experiance, if you have any questions please feel free to call or email me.

Kris Cranfill
Service Manager
909-796-2013


PD
Phillip D.
Yucaipa, CA
2016 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017 Category: Service
Excellent
Quick & courteous
Kris C., Service Manager from Hyundai Inland Empire responded on 08/11/2017

Thank you for taking the time to rate your service experiance, if you have any questions please feel free to call or email me.

Kris Cranfill
Service Manager
909-796-2013


HG
Hector G.
Loma Linda, CA
2013 Hyundai Accent
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/10/2017 Category: Service
Hector
DIDN'T HAVE A GOOD EXPERIENCE AT THIS HYUNDAI DEALER
Kris C., Service Manager from Hyundai Inland Empire responded on 08/11/2017

Sorry that we did not provide you with 5 star service, would it be ok to call you to talk about it.

Kris Cranfill
Service Manager
909-796-2013


WH
William H.
Moreno Valley, CA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017 Category: Service
Always great service!
30k service and recall notice completed promptly and efficiently. Much quicker than I expected and always with a smile.
Kris C., Service Manager from Hyundai Inland Empire responded on 08/11/2017

Thank you for taking the time to rate your service experiance, if you have any questions please feel free to call or email me.

Kris Cranfill
Service Manager
909-796-2013


RD
Robert D.
Yucaipa, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2017 Category: Service
Excellent follow-through!
My vehicle's problem was completely rectified to my total satisfaction! It was returned to me timely, totally repaired, washed, detailed, and a pleasure to drive away after picking it up!
Kris C., Service Manager from Hyundai Inland Empire responded on 08/11/2017

Thank you for taking the time to rate your service experiance, if you have any questions please feel free to call or email me.

Kris Cranfill
Service Manager
909-796-2013


BM
Brenda M.
Moreno Valley, CA
2010 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2017 Category: Service
Great Friendly Service
Friendly service, fast and complete.
Kris C., Service Manager from Hyundai Inland Empire responded on 08/09/2017

Thank you for taking the time to rate your service experiance, if you have any questions please feel free to call or email me.

Kris Cranfill
Service Manager
909-796-2013


VT
Victor T.
San Bernardino, CA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2017 Category: Service
No complaints!
Excellent service as usual!
Kris C., Service Manager from Hyundai Inland Empire responded on 08/09/2017

Thank you for taking the time to rate your service experiance, if you have any questions please feel free to call or email me.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
Beaumont, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/08/2017 Category: Service
Overbooked
I scheduled an oil change @11, by 12:40 I was still waiting on my car. I was told they were backed up for the wash, which i didnt request or expect because there was a sign explaining they would no longer be offering free washes due to the drought
Kris C., Service Manager from Hyundai Inland Empire responded on 08/09/2017

Thank you for taking the time to rate your service experiance, if you have any questions please feel free to call or email me.

Kris Cranfill
Service Manager
909-796-2013