Overview

Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

562 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.6470594/5Overall Rating 4.6470594/5Overall Rating 4.6470594/5Overall Rating 4.6470594/5rating 4.6470594
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
89% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


AB
Anne B.
Winder, GA
2014 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2018 Category: Service
Service
No comment
Mike G. from Hyundai Of Athens responded on 07/16/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit.

Thank You
Mike Goodman
Service Manager
Athens HYundai


PW
Pamela W.
Bogart, GA
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Awesome customer service
Waited while getting my car serviced. They walked in to give me updates and the experience was great
Mike G. from Hyundai Of Athens responded on 07/16/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit.

Thank You
Mike Goodman
Service Manager
Athens Hyundai


Verified Customer
Tampa, FL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Efficient
Came in for an oil change. Had an appointment and was quickly processed.
Mike G. from Hyundai Of Athens responded on 07/16/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit.

Thank You
Mike Goodman
Service Manager
Athens Hyundai


MC
Margaret C.
Athens, GA
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Flexible, efficient service
On the morning of my scheduled recall service work I got held up and was unable to make it to the dealership on time. When I called to let them know they were polite and pleasant and worked with me to fit me into their schedule at a slightly later time. I really appreciated the effort they made to work with me.
Mike G. from Hyundai Of Athens responded on 07/16/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit.

Thank You
Mike Goodman
Service manager
Athens Hyundai


JM
James M.
Winder, GA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Good service provided in a timely fashin.
They promptly fixed water leaking problem and found that my battery needed to be replaced.
Mike G. from Hyundai Of Athens responded on 07/16/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit.

Thank You
Mike Goodman
Service Manager 
Athens Hyundai


DS
Deborah S.
Athens, GA
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Hyundai of Athens a 5 star dealership
Very friendly and efficient service.
Mike G. from Hyundai Of Athens responded on 07/09/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit.

Thank You
Mike Goodman
Service Manager
Athens Hyundai


BB
Bonnie B.
Athens, GA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Everyone is really friendly and tthey get you in and out as quickly as possibe.
Excellent customer service
Mike G. from Hyundai Of Athens responded on 07/05/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit.

Thank You
Mike Goodman
Service Manager
Athens Hyundai


KR
Kathleen R.
Athens, GA
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Attentive and Fast Service
This was a great service experience. They processed me right away upon arrival. I brought my laptop with plans of working from their showroom and no sooner did I get set up and logged into my computer, my car was done! Fast, friendly, and great experience! Thank you!
Mike G. from Hyundai Of Athens responded on 07/03/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit.

Thank You
Mike Goodman
Service Manager
Athens Hyundai


JC
James C.
Dewy Rose, GA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Excellent s
Friendly people service was right on schedule
Mike G. from Hyundai Of Athens responded on 06/28/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit

Thank You
Mike Goodman
Service Manager
Athens Hyundai


CB
Craig B.
Bogart, GA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Close to home.
Service was great but I felt like I paid to much. I was charged labor because I got the better service.
Mike G. from Hyundai Of Athens responded on 06/28/2018

Thanks for the great survey. We appreciate your business. I will contact you soon to discuss the labor charged

Thank You
Mike Goodman
Service Manager
Athens Hyundai


Verified Customer
Athens, GA
2013 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Convenient
Will bring it back in for service when it needs it
Mike G. from Hyundai Of Athens responded on 06/26/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit.

Thank You
Mike goodman
Service Manager
Athens Hyundai


WP
Willie P.
Greensboro, GA
2009 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Great service department. Keep you informed on service progress
Enjoyed interaction with service managers and really appreciated courteous updates
Mike G. from Hyundai Of Athens responded on 06/21/2018

We appreciate the great survey and look forward to seeing you on your next visit. Thanks for your business.

Thank You
Mike Goodman
Service Manager
Athens Hyundai


Verified Customer
Athens, GA
2017 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/20/2018 Category: Service
Routine Service
Service work ok.
Mike G. from Hyundai Of Athens responded on 06/21/2018

We are training some new advisors. Apoligize for the communication concern. Thanks for your feedback and we appreciate your business.
Hope to see you next visit.

Thank You
Mike Goodman
Service Manager
Athens Hyundai


MB
Michael B.
Bethlehem, GA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Customer service
Service personnel listened to what I wanted and completed the task I asked them to do.
Mike G. from Hyundai Of Athens responded on 06/21/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit.

Thank You
Mike Goodman
Service Manager
Athens Hyundai


KG
Ken G.
Madison, GA
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Service
Repairs were made correctly the first visit and was delivered ahead of time estimate. Friendly and professional.
Mike G. from Hyundai Of Athens responded on 06/21/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit.

Thank You
Mike Goodman
Service Manager
Athens Hyundai


MA
Mamie A.
Athens, GA
2013 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
I'm a 1st timer
I received excellent service..that was fast!!
Everyone I encountered was super friendly!!
Mike G. from Hyundai Of Athens responded on 06/20/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit


Verified Customer
Athens, GA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
They took my problem seriously
They were very professional and courteous and worked hard to reach a satisfactory resolution of a difficult problem.
Mike G. from Hyundai Of Athens responded on 06/20/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit.

Thank You
Mike Goodman
Service Manager
Athens Hyundai


LE
Lisa E.
Eatonton, GA
2018 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Awesome service department!
Friendly staff. Fast service. Excellent experience!
Mike G. from Hyundai Of Athens responded on 06/18/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit.

Thank You
Mike Goodman
Service Manager
Athens Hyundai


TC
Timothy C.
Monroe, GA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Piece of mind, mechanic took individual interest in my vehicle.
Made me feel individually important. Found that making an appointment ahead of time (two plus weeks) may not be sent to service adviser's computer.
Mike G. from Hyundai Of Athens responded on 06/15/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next tme.

Thank You
Mike Goodman
Service Manager
Athens Hyundai


WS
Will S.
Watkinsville, GA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
30,000 mile
Finished on time with no surprises
Mike G. from Hyundai Of Athens responded on 06/14/2018

Thanks for the great survey! We appreciate your business and look forward to seeing you next visit.

Thank You
Mike Goodman
Service Manager
Athens Hyundai